SIR30207 - Certificate III in Retail
The National Retail Institute is the training arm of National Retail Association, Australia’s leading retail employers’ association. Our trainers are retail industry people who understand our sector.
The qualification is designed for retail managers such as middle to senior management in a larger retail or wholesale outlet or for the management of a smaller, retail store or wholesale outlet.
Learners will complete core units in building customer relationships, providing safe working environment and managing store merchandising and presentation standards. Learners will also be able to choose from a wide range of electives in selling products, food safety, coordinating teams, stock ordering and maintenance, creating displays, to suit their particular interests and work context.
How does learning happen?
Our approach is very flexible. We respond to the needs of employers who we work with. A range of learning options is available to suit your needs.
The process starts with an interview to determine eligibility for recognition of prior learning. Experienced retail supervisors with at least 2 - 3 years experience in a Retail Environment, have Retail SKILLS which can be recognised towards a National Qualification.
For those units which need to be completed through a learning process there are several options. Most employers and learners choose our face to face training in the workplace.
This learning is supported by print resources, on-line resources and work-based projects making the learning easier, more convenient, and more importantly, more relevant to the job.
Who is it for?
- Retail Store Staff,
- Retail Supervisors
- Customer Service Staff
All applicants must currently be employed in the retail industry and have sufficient relevant wholesale or have retail experience in a current or previous job role.
What are the benefits?
- Instruction by Leading Industry specialists
- Learning in a peer group environment
- Completion of a nationally recognised and accredited qualification
- Pathway to higher level tertiary qualifications.
Graduates will be:
- competent in retail operations and/or supervision with the need to apply discretion and judgment
- responsible for others and provide or hold specific coordination or support responsibilities and able to perform roles such as:
- providing in-depth product and service advice in a retail environment
- selling products and services in variety of retail settings
- supervising a checkout area
- leading a team preparing and selling fast food items
- leading a department team within a large store or supermarket
- acting as an assistant to a manager of a small to medium store
- organising and maintaining work areas and displays
- carry out specific responsibilities, such as merchandising.
Certificate III in Retail Course Structure.
To qualify for Certificate III in Retail, a total of 10 units of competency must be completed, comprising three core units and 7 electives relevant to the business environment
Certificate III in Retail Management Course Structure
Steps to Higher Education...
As a nationally recognized qualification, the Certificate III in Retail can be used as a stepping stone to higher qualifications such as Certificate IV in Retail Management, Diploma of Retail Management and Diploma of Management.
Price
The investment by employer/participant will be dependant on the eligibility of each individual trainee. Some trainees may attract Federal Incentives which would cover the cost of training payable to NRI. Those trainees who do not attract state user choice funding can be enrolled on a fee-for-service basis and costs for these trainees would be discussed on a case by case basis.
Further Information
If you would like further information on our training courses or would like to register, please contact National Retail Institute on
FREECALL: 1800 732 066 or PHONE: 07 3240 0100 EMAIL: training@nra.net.au
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