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14
May

Conducting a Consumer Product Safety Recall – Information Session

The National Retail Association, in collaboration with the Australian Competition and Consumer Commission (ACCC), is hosting an exclusive webinar...

The National Retail Association, in collaboration with the Australian Competition and Consumer Commission (ACCC), is hosting an exclusive webinar addressing critical aspects of product safety recalls. Date: Tuesday 14th May 2024 Time: 10:30am - 11:30am AEST Format: Online (Zoom), register via Eventbrite Agenda Elissa Membrey from the ACCC will provide a detailed briefing on...

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15
May

Rostering for Compliance in Retail. The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 brought about a raft of significant...

Rostering for Compliance in Retail. The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 brought about a raft of significant changes, including a new criminal wage theft offence (effective 1 January 2025), making it crucial, more now than ever, for businesses to take proactive steps in ensuring award compliance. Retail executives,...

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15
May

AIP Webinar | State of Industry Update | GS1 ABOUT: The AIP & GS1 webinar will provide a state of industry...

AIP Webinar | State of Industry Update | GS1 ABOUT: The AIP & GS1 webinar will provide a state of industry update which will include discussions on the National Framework for Recycled Content Traceability, the future of 2D and QR codes, the Packaging Catalogue and the Packaging passport. The presentation will focus...

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22
May

National Retail Roadshow Join us for our National Retail Roadshow as we tackle the challenges facing Australian retailers head-on. With...

National Retail Roadshow Join us for our National Retail Roadshow as we tackle the challenges facing Australian retailers head-on. With insights, strategies, and networking opportunities, this half-day event is designed to empower C-suite executives and general managers to navigate the current retail landscape, reduce costs, engage customers, and drive productivity....

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12
Jun

Dealing with Abusive and Aggressive Customers. We’re happy to relaunch a new and improved version of our popular Customer Aggression...

Dealing with Abusive and Aggressive Customers. We’re happy to relaunch a new and improved version of our popular Customer Aggression Training. A must-have in today’s retail industry, this course empowers customer-facing retail staff with practical knowledge for managing abusive or aggressive situations that may arise and gives teams the confidence...

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