ONLINE TRAINING 

Online programs are a very cost effective and time efficient way to complete industry training.

Online training incorporates all the strengths of traditional training into the technology of online learning

In short, employers seeking staff training, individuals wanting to improve their skills can access training 24 hours a day, seven days a week from any convenient location with computer and internet access.

Online training is;

• Flexible
• Convenient
• Brings education to you
• Has financial benefits
• Lets you earn and study at the same time
• Teaches self discipline
• Promotes life long learning

Available Courses

Retail Induction ( AUD $95) 

This online program is a very cost effective and time efficient way to complete mandatory industry Retail induction training. Click Here for more information

Food Safety Supervisor ( AUD $195)

During this program you will learn the legislative requirements of food safety, together with principles relating to prevention and resolution of food contamination and spoilage. Click here for more information

Retail Basic Employability Skills (AUD $95)

 This online course will ensure you understand the basics of retail employability to provide a higher standard of service to satisfy retail customers. Click here for more information

Retail Basic Point of Sale Handling (AUD $95) 

This online course will ensure you understand the basics of point of sale handling to provide a higher standard of service to satisfy retail customers. Click here for more information

Retail Basic Stock Handling (AUD $95)

This online course will ensure you understand the basics of stock handling to provide a higher standard of service to satisfy retail customers. Click here for more information

Retail Basic Customer Service (AUD $95) 

This online course will ensure you understand the basics of customer service to provide a higher standard of service to satisfy retail customers. Click here for more information

Pre-Course Information

Accessing the Program 

In order to complete this course you must have access to a current email address upon commencement, as well as access to the following software and hardware:

• PC with sound output
• Internet Explorer 6 or equivalent
• Microsoft Word
• Microsoft Outlook or another email program.
• Flash 7 player

N.B. Users that are operating on Dial-up connections should expect delays in loading of the program based on the bandwidth provided by your service provider.

 • Acrobat Reader    If you do not have Acrobat Reader, you can download this program free by clicking here.

Program Completion Timeframes

Programs are designed to be completed within 14 days of enrolment.  Should you have trouble completing the programs in that timeframe please contact the NRA.

For accredited programs, you have 5 working days to complete the program and forward your assessment to the NRA.

NRA will issue feedback and assessment results accordingly.  Once you have reached competency the NRA will issue your Statement of Attainment within 21 days.
 

Register Online

To register NOW for this online course Click Here.

Once you have completed the ONLINE enrolment form you will be sent an email with a link to complete the following online documents before commencing your training.

These processes will only take approximately 5 minutes to complete.

• Payment Options - including online and tax invoice options
• Pre - Training Numeracy and Literacy Evaluation
• Student Handbook to download
• Acknowledgment form for the Student Handbook

The above processes must be completed and payment received by NRA prior to issuing of User Log in details.  Please be aware that your bank may take up to three working days to process your payment to NRA.   

 

Once payment is received by NRA (not processed), you will then be forwarded a link to the Training page and your user name and password so that you may commence training.

 

If you have any problems please contact NRA 1800 738 245 or 3251 3000.

REFUND POLICY

Refunds will only be granted through use of the Refund Application Process and in the following circumstances:

• if the Program/ course paid for is not made available to the client / student; a full refund will be granted.
• if the client / student is unable to and has not commenced the program / course in due course: 95% of course price will be refunded with 5% retained for administrative costs

Refunds will not be granted if:

• the client / student commences the program/ course and does not complete
• the client / student completes the program / course but does not submit the require evidence or is deemed ‘not yet competent’ after reasonable assistance and support.

Students/clients are welcome to inquire about refund availability, and to request a Refund Application Form.

The Refund Application Form must be completed and submitted to the NRA for assessment. More detail is available in the form.