Member Testimonials
Myer
Myer is a long term member of NRA and regularly uses its products and services and participates in its industry committees such as employment and training, industrial relations, loss prevention and technical standards. NRA’s services and its contribution to the retail sector are highly regarded by the Myer Team.
Bernie Brooks, CEO, Myer
Target Australia Pty. Ltd.
The National Retail Association (NRA) provides Target with a significant level of support in the areas of employment law, government relations and retail trading hours.
The NRA has provided Target with a range of highly valued services since Target became a member in 2008, including:
• delivering comprehensive training activities and workshops for Target management in a range of key workplace relations areas, including performance management;
• seeking tirelessly to secure favourable trading arrangements for Target’s Stores; and
• providing timely and accurate advice on industrial relations and related issues.
The NRA staff are committed and knowledgeable. Their insight into Target’s business and its operating environment has enhanced the NRA’s ability to deliver practical and timely advice and valuable assistance to our business.
John Morley, Workplace Relations Manager, Target Australia Pty. Ltd.
Wallace Bishop Group
Our internal culture and needs are very specific and the NRA has taken time to understand these needs and determine what works best for our business. They are always open to new ideas and to feedback and are willing to help and assist wherever they can. They are prompt with the responses and their follow through is outstanding.
Ian Winterburn, CFO, Wallace BIshop Group
Yum Restaurants Australia
Membership of the NRA has provided significant benefits to our organisation. The NRA provides topical information ensuring Yum remains informed about issues relating to the retail industry. Yum has also utilised a range of NRA specialist services in industrial relations. The NRA has facilitated opportunities for Yum executives to lobby policy makers at State and Federal levels on issues relating to our operations.
Yum has been very satisfied with the professional quality of services provided, particularly in the leadership that the NRA has provided to member organisations like ourselves around issues important to our industry. The NRA responds to our questions with clear, concise answers, stating options available to us and their view on likely outcomes. Yum's experience is that the advice the NRA has provided to us has been demonstrated over time to have been accurate.
Rob Phipps, Human Resources Manager, Yum Restaurants Australia
Eagle Boys Pizza
The NRA provides a range of support to the Franchisees in our network and has assisted in the negotiation of individual franchisees' pay arrangements with their employees. At all times these services have been delivered in a timely and professional way and in language that our franchisees can relate to.
The NRA staff are friendly, spot-on and a pleasure to deal with. The bottom line is that franchisees describe their membership as a great investment for their business.
Margaret-Ann Goy, National Operations Support Manager, Eagle Boys Pizza
Thomas Retail Group
During the time that we have been members of NRA we have received nothing short of exceptional service each and every time. They are the only training organisation that we put our trainees through and we have recently become involved with their 'Ready and Able' program. This new program has bought us one of our greatest successes in that we found a young lady who just needed an opportunity. She has grabbed this "lifeline" and given it her all and we see a bright future with her working in our company.
Liza Bertoldi, Human Resources Manager, Thomas Retail Group
Affiliated Associations - HAQ
The Hardware Association of Queensland formed an affiliation with the NRA in July 2009 and our decision to join forces was based on a positive recommendation from the Hardware Association of Victoria, who had already formed a partnership using the NRA services.
The NRA have certainly lived up to all expectations, providing a quality IR service to our members and keeping them informed on all employment law matters. The National Retailers Association has a very good understanding of the retail industry providing our membership the representation and strong voice for government they deserve.
A bonus for HAQ members, sponsors and supporters is the excellent events organisation and marketing services the NRA deliver, events such as our annual Golf Day and Industry Awards Night. The quality of this service has already delivered very positive results for the HAQ.
The HAQ look forward to a continued successful long term affiliation with the National Retail Association.
Brian Lee, President, HAQ
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