New survey reveals Australians back small businesses on debit card fees

New research reveals Australian consumers are overwhelmingly in favour of small businesses being given the ability to choose the...

New research reveals Australian consumers are overwhelmingly in favour of small businesses being given the ability to choose the cheapest option to process debit card payments through Least Cost Routing (LCR). eftpos CEO Stephen Benton said: “The new survey found that 83% of respondents now think it’s important for merchants...

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Deadline for Victorians requesting rent relief fast approaching

To ease the pressure on Victoria’s small and medium-sized businesses during the lockdown, the Victorian Government reintroduced the Commercial...

To ease the pressure on Victoria’s small and medium-sized businesses during the lockdown, the Victorian Government reintroduced the Commercial Tenancy Relief Scheme (the Scheme). The Scheme will help small and medium-sized businesses with an annual turnover of less than $50 million that have experienced a fall in turnover of more...

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The eGift Card Myth

How outdated stigmas may be holding your brand back We’re all too familiar with the narrative that gift cards are...

How outdated stigmas may be holding your brand back We’re all too familiar with the narrative that gift cards are a less than ideal present, often seen as a last-minute and impersonal alternative. As a leading global eGift Card platform, Prezzee has changed the game with eGift cards that offer options,...

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Data shows spending intentions fall during lockdowns

Commonwealth Bank (CBA) Household Spending Intentions (HSI) series data for July 2021 clearly shows the impact of lockdowns across...

Commonwealth Bank (CBA) Household Spending Intentions (HSI) series data for July 2021 clearly shows the impact of lockdowns across Australia, with declines in spending intentions across most categories including home buying, retail, travel, entertainment, education and motor vehicles compared to July 2020. This is the first time that year on...

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eftpos and Beyond Blue partner to support mental health

eftpos has announced a supporting partnership with Beyond Blue, as part of a $200,000 multi-year engagement supporting all Australians...

eftpos has announced a supporting partnership with Beyond Blue, as part of a $200,000 multi-year engagement supporting all Australians to achieve their best possible mental health. The partnership will focus on funding and providing access to the Beyond Blue Support Service and aims to raise awareness about the link between...

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Responsible marketing – more important now than ever before

Social responsibility and ethics have earned their place on the marketing agenda. They’re fast becoming consumers' top consideration when...

Social responsibility and ethics have earned their place on the marketing agenda. They’re fast becoming consumers' top consideration when looking into a new brand to shop with. In fact, according to a national study conducted by Australian social research group McCrindle, consumers are more likely to purchase a product from a...

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Klarna and CBA unite to support Australia’s retailers

Commonwealth Bank merchant customers offered Klarna business and marketing support through a new joint initiative. To help support and boost...

Commonwealth Bank merchant customers offered Klarna business and marketing support through a new joint initiative. To help support and boost growth for Australian retailers, Klarna, a leading global payments and shopping service, and the Commonwealth Bank of Australia have announced zero Klarna merchant fees for the first six months for...

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8 email marketing tips for driving sales this holiday season

From Click Frenzy to Singles’ Day, Halloween to Black Friday, Cyber Monday to Christmas, Hanukkah, and New Year’s Eve, these...

From Click Frenzy to Singles’ Day, Halloween to Black Friday, Cyber Monday to Christmas, Hanukkah, and New Year’s Eve, these landmark events provide a great opportunity for marketers to increase brand awareness and drive sales. Here are some of my quick tips for sales-driving seasonal email marketing:   1. Launch a competition...

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Least Cost Routing explained in 6 minutes

Your merchant terminal is an essential part of your business. And with cashless payments increasing, it gives your customers...

Your merchant terminal is an essential part of your business. And with cashless payments increasing, it gives your customers a simple way to pay by card or mobile wallet. In today's challenging business climate it's never been more important to understand your expenses – and manage them in a way...

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What can you do right now to improve workplace productivity?

Productivity, performance and organisational resilience are underpinned by a healthy and mentally well workplace. An organisation that develops a workforce...

Productivity, performance and organisational resilience are underpinned by a healthy and mentally well workplace. An organisation that develops a workforce that is healthy and mentally well will enjoy higher levels of engagement and discretionary effort, improved retention, increased creativity and innovation and a greater tolerance for managed risk and change....

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Strategic partnership aimed at helping reinvigorate Brisbane CBD

As the modern voice of retail, the National Retail Association (NRA) have partnered with Claim App to help businesses bring...

As the modern voice of retail, the National Retail Association (NRA) have partnered with Claim App to help businesses bring back customers through online incentives in their Brisbane pilot program. Claim App founder, Tim Langford, and his team of Brisbane-based developers have created the first app to help consumers easily find...

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What we’ve learned about workplace mental health over the last year

Luemo Workplace Wellbeing have been talking to National Retail Association (NRA) members and other organisations about workplace mental health...

Luemo Workplace Wellbeing have been talking to National Retail Association (NRA) members and other organisations about workplace mental health over the past 12 months. As the ’21 financial year comes to a close, we wanted to share our top 4 learnings that emerged from these conversations to help other...

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New leasing and tenancy knowledge hub for NRA members

Last year, the National Retail Association put out the COVID Impact Survey to all members. 95% of respondents stated...

Last year, the National Retail Association put out the COVID Impact Survey to all members. 95% of respondents stated that COVID had impacted their business negatively, and 60% of respondents stated that their lease was a top concern for their business. And the stress has not gone away, with...

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CBA extends support measures to Victorian customers affected by latest COVID-19 lockdown

Commonwealth Bank has unveiled an expanded package of financial support for its Victorian customers who have been affected by...

Commonwealth Bank has unveiled an expanded package of financial support for its Victorian customers who have been affected by the latest COVID-19 lockdown in the state. For personal customers impacted by the latest lockdown in Victoria, short-term repayment deferrals are available. Business customers will be able to take advantage of...

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New insights reveal Aussies prefer shopping locally

More than 50 per cent of Australian shoppers want to buy locally sourced and produced products, according to new...

More than 50 per cent of Australian shoppers want to buy locally sourced and produced products, according to new research by our finance and banking partners, Commonwealth Bank. The inaugural CommBank Consumer Insights Report offers an analysis of the Australian consumer, with the first edition focused on evaluating the impact of...

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Retail Rescue: How Business Insurance Can Help Get You Back to Work

There are many risks when running a retail business. Accidents happen, and even careful planning can be undermined by...

There are many risks when running a retail business. Accidents happen, and even careful planning can be undermined by unforeseen events. That’s where business insurance can help—providing peace of mind and protection to retailers when they need it the most. Here are three real-life claim scenarios from retailers and how...

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