7 ways 2D scanners can transform your retail operations

The main interaction shoppers have with a retailer often comes at the point-of-sale. Retailers need fast and accurate transactions...

The main interaction shoppers have with a retailer often comes at the point-of-sale. Retailers need fast and accurate transactions to keep queues flowing smoothly, keep their customers returning time after time and provide an exceptional customer experience. Enter 2D scanners. 2D scanners can help retailers improve their customer service, encourage...

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Business Interruption Insurance Claims & COVID-19

Authored by Natasha Milne, Vincents   Last month, the NSW Court of Appeal ruled against insurers in the business interruption Test...

Authored by Natasha Milne, Vincents   Last month, the NSW Court of Appeal ruled against insurers in the business interruption Test Case, potentially opening the door for thousands of businesses to make an insurance claim. Covid-19 has caused significant disruption and losses of billions of dollars to businesses across many industries. Business interruption...

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5 reasons to review your business insurance this Christmas

The end of 2020 is in sight, with many retailers hoping for a strong Christmas to make up for...

The end of 2020 is in sight, with many retailers hoping for a strong Christmas to make up for the poor trading conditions this year.  Whilst there is a lot to prepare for the Christmas trade, it’s important to take some time and check in to ensure you have...

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eCommerce sales expected to surge by 11%: Reinvent your business strategy now and successfully thrive online

As we enter into the holiday shopping season, retail businesses can expect to see a surge in profits, in...

As we enter into the holiday shopping season, retail businesses can expect to see a surge in profits, in particular, with online shopping. According to a marketing study, the eCommerce industry has grown significantly over the last five years, with a further revenue growth of 11.1% estimated this year. Quite...

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Top tips for tough times: How to build resilience

You have probably noticed that some people cope better than others when faced with setbacks – what affects one...

You have probably noticed that some people cope better than others when faced with setbacks – what affects one person may have little impact on another. The key difference is resilience. Resilience is the ability to respond to, recover and ‘bounce back’ after facing adversity or stress. Resilient people...

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What to expect from the Customer Experience at the Edge Summit

Zebra Technologies will be hosting their first ever virtual summit, #zebraCX on 10 November. The event will focus on some...

Zebra Technologies will be hosting their first ever virtual summit, #zebraCX on 10 November. The event will focus on some of the key technologies retailers can leverage to improve the customer experience, while increasing productivity and profitability. Attendees will hear from industry experts including Jonas Stillman, Director of Office Depot, about...

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CommSec State of the States report shows performance across eight economic indicators

The latest CommSec economic rankings reveal how the pandemic recession is hitting some states and territories harder than others. Tasmania...

The latest CommSec economic rankings reveal how the pandemic recession is hitting some states and territories harder than others. Tasmania remains Australia’s best performing economy, with the ACT climbing into second place and Victoria slipping further behind, according to the latest CommSec State of the States report. Using the latest available...

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South East Queensland retailers accessing matchmaker for Christmas jobs

The National Retail Association (NRA) has again partnered with HELP Employment to make Christmas casual recruitment easy for South...

The National Retail Association (NRA) has again partnered with HELP Employment to make Christmas casual recruitment easy for South East Queensland retail and hospitality businesses. This strategic partnership will remove the guesswork in the recruitment process. Under the partnership, the NRA will act as a matchmaker between retailers offering casual...

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Local support essential for small business recovery

Commonwealth Bank has today announced it will be more than doubling the number of local business bankers in branches...

Commonwealth Bank has today announced it will be more than doubling the number of local business bankers in branches across the country, and improving lending services in-branch and online, to ensure small business customers are supported on their road to recovery. The nationwide business banker expansion will offer more personalised...

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Why digital transformation can help your business take flight

Written by Dinesh De Silva, CEO of netStripes   As a business owner, you want your business to fly, but it's...

Written by Dinesh De Silva, CEO of netStripes   As a business owner, you want your business to fly, but it's never as easy as that. COVID-19 has made retail harder, and online seems to be the solution but it also comes with a host of unknown challenges. netStripes has partnered with...

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The question of friendship in workplace investigations

by Steve Bennett, Manager, Forensic Services at BDO Australia   What is a friend? Many of us think we know the...

by Steve Bennett, Manager, Forensic Services at BDO Australia   What is a friend? Many of us think we know the answer, but when it comes to workplace investigations, the definition of who or what a friend is when considering conflicts of interest is not so straight forward. Government and corporate conflict...

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National Retail Association secures savings for members with BizCover partnership

The National Retail Association (NRA) has welcomed BizCover, Australia’s largest online business insurance service for SMEs, to its partnership...

The National Retail Association (NRA) has welcomed BizCover, Australia’s largest online business insurance service for SMEs, to its partnership network. With BizCover, you can skip the usual stacks of paperwork and phonecalls with brokers and switch to hassle free cover with a few clicks of a mouse. Simply answer a...

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Least Cost Routing explained in 6 minutes

Your merchant terminal is an essential part of your business. And with cashless payments increasing, it gives your customers...

Your merchant terminal is an essential part of your business. And with cashless payments increasing, it gives your customers a simple way to pay by card or mobile wallet. In today's challenging business climate it's never been more important to understand your expenses – and manage them in a way...

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How COVID-19 is changing Australians’ consumption behaviour: Local area marketing becoming a must among brands and retailers

As in most parts of the world, daily life for Australians has changed in ways that are unthinkable several...

As in most parts of the world, daily life for Australians has changed in ways that are unthinkable several months ago. While the consumption behaviour of Australians has already been evolving at great speed even before the COVID-19 pandemic, changes are now playing out faster than anyone imagined. These...

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Maintaining worker safety and productivity in stores and distribution centres

Social distancing is a core tenant of safe workplaces in the age of COVID-19. We're particularly seeing this as...

Social distancing is a core tenant of safe workplaces in the age of COVID-19. We're particularly seeing this as Victoria enters the second step to reopening and allows postal and distribution centres back to work. However, it’s not always easy for workers to stay 2 meters away from one...

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New partnership with netStripes will provide tools to reinvent retail for digital success

The National Retail Association (NRA) is excited to announce that we have welcomed a new partner on board to...

The National Retail Association (NRA) is excited to announce that we have welcomed a new partner on board to assist retailers with the transition from traditional brick-and-mortar to a digitally successful business. This has become such an essential part of survival in these times. netStripes will help you make...

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