Click-and-Mortar: A Guide on Taking Your Retail Business Online

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that...

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that burst of emotional gratification once a purchase is made. But taking your retail business online offers opportunities, too. And with the rise of mobile e-commerce, traditional ways of doing business...

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Unpacking the Christmas lights

Unpacking the Christmas lights: how to maximise your sales with visual merchandising By Rebecca Goulter, National Retail Association Welcome to October!...

Unpacking the Christmas lights: how to maximise your sales with visual merchandising By Rebecca Goulter, National Retail Association Welcome to October! For retailers Australia-wide, it’s high time to start planning how your store will smash it out of the park visually with its Christmas display. For many consumers, the visual merchandising of...

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Managing work related psychological health FREE WORKSHOP

Work-related psychological injury is expensive – it’s estimated that poor psychological health and safety costs Australian organisations $6 billion...

Work-related psychological injury is expensive – it’s estimated that poor psychological health and safety costs Australian organisations $6 billion per annum in lost productivity. Commencing in National Safe Work Month (October), WorkSafe ACT is running free 2 hour workshops (in Dickson) to provide guidance to anyone who has a Work...

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South East Regional Queensland Training Awards

We are very pleased and excited to announce that this year we are a finalist in the South East...

We are very pleased and excited to announce that this year we are a finalist in the South East Regional Queensland Training Awards for the Community Training Initiative of the Year! Our strong community collaboration with Employment Plus and Grand Plaza Shopping Centre is helping the Brown Plains community meet the training needs of...

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Small Business Digital Champions Project

We’re excited to announce we’re one of 15 industry associations to be appointed to establish a trusted digital advisory...

We’re excited to announce we’re one of 15 industry associations to be appointed to establish a trusted digital advisory service to our members as part of the Australian Government Small Business Digital Champions Project. Over the next two years, this trusted digital advisory service will be showcasing the journey of small...

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Meet Jacqui Braddon, our Trainer and Skills Partner

Jacqui is an experienced retail trainer and industry skills specialist with the National Retail Association. Jacqui has a strong retail...

Jacqui is an experienced retail trainer and industry skills specialist with the National Retail Association. Jacqui has a strong retail and training background across various industry sectors. Developing strong relationships is the foundation of everything she does, both professionally and personally. Find out more about Jacqui: What excites you most about...

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Queensland Training Awards open for nomination

Media Release Minister for Employment and Small Business and Minister for Training and Skills Development The Honorable Shannon Fentiman Queensland’s training...

Media Release Minister for Employment and Small Business and Minister for Training and Skills Development The Honorable Shannon Fentiman Queensland’s training industry high achievers are being urged to nominate for the state’s most prestigious training awards. Minister for Training and Skills Development Shannon Fentiman announced nominations for the 2019 Queensland Training Awards...

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How employing staff with disabilities reaps big benefits.

Having the Conversation: the benefits of employing staff with a disability, shows through case studies how Tasmanian businesses have...

Having the Conversation: the benefits of employing staff with a disability, shows through case studies how Tasmanian businesses have taken the lead, and never looked back. This video was developed in partnership with the not-for-profit MEGT (Australia) Ltd, the Tasmanian Chamber of Commerce and industry, with funding from the...

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Boost for women in business

Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman Tuesday, October 02, 2018 Boost...

Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman Tuesday, October 02, 2018 Boost for women in business Australia’s largest food and drink incubator is one of 15 small businesses run by women that will benefit from more than $550,000 in Queensland Government grants. Minister for...

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How do I find and keep great staff?

How do I find and keep great staff is a question as old as time, but the times are...

How do I find and keep great staff is a question as old as time, but the times are changing. As more and more millennials move into the workforce, we are increasingly seeing retailers invest in dedicated leadership training to inspire and retain their staff. Earlier this month, we brought together...

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Improving opportunities for people with a disability

As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on...

As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on policies that improve the workforce participation of a diverse range of groups that often struggle to secure work.  People with disability is one such group.  We are helping the Government...

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Does your business qualify for financial employment subsidies?

What are wage subsidies? Wage subsidies are financial incentives available to businesses to help you hire, train and keep eligible...

What are wage subsidies? Wage subsidies are financial incentives available to businesses to help you hire, train and keep eligible job seekers in ongoing and sustainable positions. It was introduced by the government to create more jobs and boost the economy. Wage subsidies also benefit your business as it helps...

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People Leadership Program for Retail Leaders

Many organisations are investing in education to ensure their  managers and leaders  have the skills to lead their teams...

Many organisations are investing in education to ensure their  managers and leaders  have the skills to lead their teams and future workforce effectively. Join us for the first workshop - Effective Communication - on May 9th at NRA Head Office, suitable for store managers or any retailer leading and working with teams. ...

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Training incentives available for employers

There are a range of financial incentives available for employers to consider when hiring new staff, and it’s a...

There are a range of financial incentives available for employers to consider when hiring new staff, and it’s a bit of a maze, as they often differ from State to State.  To help out, NRA Training has developed our National Employment Incentives brochure, that details the incentives that are available to retailers...

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Congratulating South Australian SALVOS Leaders

Congratulations to our the three South Australian Salvos Stores Area Managers who have successfully completed their Diploma of Retail...

Congratulations to our the three South Australian Salvos Stores Area Managers who have successfully completed their Diploma of Retail Leadership last week.   SALVOS Stores Area Managers each have years of management experience within the retail industry. By completing the NRA SALVOS LEAD Program, these are the first of a...

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Wholesale, Retail and Personal Services IRC Industry Skills Forecast

The AISC National Industry Insights Report is a collection of information, data and insights for individual industry sectors. It...

The AISC National Industry Insights Report is a collection of information, data and insights for individual industry sectors. It captures industry information about skills, training and employment and the labour market. The resource supports Industry Reference Committees (IRCs) to ensure the design and development of training packages meet the...

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