NRA wants to hear from retailers: Foundation Skills for Your Future Program

The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your...

The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your Future Program (FSK). If you have employees with gaps in their language, literacy, numeracy or digital skills, please get in touch with the NRA to discuss developing a fully funded program...

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Upcoming webinar: Dealing with difficult customers

ANNOUNCEMENT Coming soon, two webinars developed to suit the retail environment, covering skills and tools which can be used to...

ANNOUNCEMENT Coming soon, two webinars developed to suit the retail environment, covering skills and tools which can be used to deal with difficult customers. In current times we have seen an increase in conflict and violence in stores when interacting with customers. These webinars have been designed to address the increasing...

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Food Safety Course for a COVIDSafe Workplace

With the National Cabinet announcing its COVIDSafe economy framework, many retailers and hospitality outlets are preparing to reopen. However,...

With the National Cabinet announcing its COVIDSafe economy framework, many retailers and hospitality outlets are preparing to reopen. However, new rules are in place to prevent COVID-19 cases rising again. This includes maintaining a social distancing approach instore, limiting the number of diners at one time and stringent cleaning...

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Small Business Digital Champions: Free and low-cost events

As Small Business Digital Champions, the National Retail Association is here to help you find the best ways to...

As Small Business Digital Champions, the National Retail Association is here to help you find the best ways to incorporate technology into your business. There are free or low-cost events offering advice and information for small businesses. See below for what’s on in your state or territory. Events by State     NSW  NSW...

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Marketing on a shoestring: low-cost and no-cost tools to help you get started

Marketing is an essential part of running a successful business. However, there are some negative perceptions around the topic,...

Marketing is an essential part of running a successful business. However, there are some negative perceptions around the topic, particularly around cost. It’s true that you need to spend money to make it. But there are low-cost and (even better!) free tools available. Facebook Business and Instagram Social media is a...

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Small Business Digital Champions: Events to help your business

As Small Business Digital Champions, the National Retail Association is here to help you find the best ways to...

As Small Business Digital Champions, the National Retail Association is here to help you find the best ways to incorporate technology into your business. There are free or low-cost events offering advice and information for small businesses. See below for what’s on in your state or territory. Events by State     NSW  Bizruption 17...

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The power of two: How Traditional and Digital Marketing Can Work Together for your Business

Rapid developments in technology have caused retail businesses (whether enterprise, SME, or startup) to adapt. Today’s market is more...

Rapid developments in technology have caused retail businesses (whether enterprise, SME, or startup) to adapt. Today’s market is more competitive, making it crucial for brands and companies to step up and keep pace with all the changes. As retailers, we bet that you've asked yourself — “Should I stick...

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Click-and-Mortar: A Guide on Taking Your Retail Business Online

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that...

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that burst of emotional gratification once a purchase is made. But taking your retail business online offers opportunities, too. And with the rise of mobile e-commerce, traditional ways of doing business...

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Unpacking the Christmas lights

Unpacking the Christmas lights: how to maximise your sales with visual merchandising By Rebecca Goulter, National Retail Association Welcome to October!...

Unpacking the Christmas lights: how to maximise your sales with visual merchandising By Rebecca Goulter, National Retail Association Welcome to October! For retailers Australia-wide, it’s high time to start planning how your store will smash it out of the park visually with its Christmas display. For many consumers, the visual merchandising of...

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Managing work related psychological health FREE WORKSHOP

Work-related psychological injury is expensive – it’s estimated that poor psychological health and safety costs Australian organisations $6 billion...

Work-related psychological injury is expensive – it’s estimated that poor psychological health and safety costs Australian organisations $6 billion per annum in lost productivity. Commencing in National Safe Work Month (October), WorkSafe ACT is running free 2 hour workshops (in Dickson) to provide guidance to anyone who has a Work...

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South East Regional Queensland Training Awards

We are very pleased and excited to announce that this year we are a finalist in the South East...

We are very pleased and excited to announce that this year we are a finalist in the South East Regional Queensland Training Awards for the Community Training Initiative of the Year! Our strong community collaboration with Employment Plus and Grand Plaza Shopping Centre is helping the Brown Plains community meet the training needs of...

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Small Business Digital Champions Project

We’re excited to announce we’re one of 15 industry associations to be appointed to establish a trusted digital advisory...

We’re excited to announce we’re one of 15 industry associations to be appointed to establish a trusted digital advisory service to our members as part of the Australian Government Small Business Digital Champions Project. Over the next two years, this trusted digital advisory service will be showcasing the journey of small...

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Meet Jacqui Braddon, our Trainer and Skills Partner

Jacqui is an experienced retail trainer and industry skills specialist with the National Retail Association. Jacqui has a strong retail...

Jacqui is an experienced retail trainer and industry skills specialist with the National Retail Association. Jacqui has a strong retail and training background across various industry sectors. Developing strong relationships is the foundation of everything she does, both professionally and personally. Find out more about Jacqui: What excites you most about...

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Queensland Training Awards open for nomination

Media Release Minister for Employment and Small Business and Minister for Training and Skills Development The Honorable Shannon Fentiman Queensland’s training...

Media Release Minister for Employment and Small Business and Minister for Training and Skills Development The Honorable Shannon Fentiman Queensland’s training industry high achievers are being urged to nominate for the state’s most prestigious training awards. Minister for Training and Skills Development Shannon Fentiman announced nominations for the 2019 Queensland Training Awards...

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How employing staff with disabilities reaps big benefits.

Having the Conversation: the benefits of employing staff with a disability, shows through case studies how Tasmanian businesses have...

Having the Conversation: the benefits of employing staff with a disability, shows through case studies how Tasmanian businesses have taken the lead, and never looked back. This video was developed in partnership with the not-for-profit MEGT (Australia) Ltd, the Tasmanian Chamber of Commerce and industry, with funding from the...

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Boost for women in business

Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman Tuesday, October 02, 2018 Boost...

Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman Tuesday, October 02, 2018 Boost for women in business Australia’s largest food and drink incubator is one of 15 small businesses run by women that will benefit from more than $550,000 in Queensland Government grants. Minister for...

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