Sourcing face masks for your team

New face mask rules have come into effect over the past several days, as Queensland, Victoria and New South...

New face mask rules have come into effect over the past several days, as Queensland, Victoria and New South Wales grapple with growing outbreaks of COVID-19.   Face mask rules in Queensland Effective from 11 January to 22 January across Greater Brisbane...

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Greater Brisbane lockdown: What you need to know

From 6pm tonight, people living in Brisbane, Logan, Ipswich, Moreton and Redlands will be required to stay home until Monday 6:00pm in a bid to stop...

From 6pm tonight, people living in Brisbane, Logan, Ipswich, Moreton and Redlands will be required to stay home until Monday 6:00pm in a bid to stop the spread of the highly-infectious United Kingdom strain of the virus. All residents in those areas need to stay at home unless it is for essential work, providing healthcare for a...

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New state regulations for QR code contract tracing – what retailers need to know

Over the past few weeks, many State Governments have made contact tracing mandatory and introduced enhanced QR Code contact tracing measures to make the process more efficient...

Over the past few weeks, many State Governments have made contact tracing mandatory and introduced enhanced QR Code contact tracing measures to make the process more efficient and help stop the spread of COVID 19.    QR codes operate like barcodes and are read using smartphone cameras. If a patron does not have a smartphone, or chooses not to use a QR code to check-in, businesses must maintain a manual contact register,...

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Queensland introduces mandatory electronic check ins

As of 1am, Wednesday 23 December 2020, all Queensland hospitality venues must have QR codes or electronic devices to...

As of 1am, Wednesday 23 December 2020, all Queensland hospitality venues must have QR codes or electronic devices to record patrons' attendance. Manual registers will no longer be allowed as all registration of patrons must be electronic moving forward. Electronic capture options include: QR code-accessed online forms Club membership visitation data Online...

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South Australia introduces mandatory QR code check ins for retail

From today, all general retail industry premises in South Australia must have a completed COVID Safe Plan and a...

From today, all general retail industry premises in South Australia must have a completed COVID Safe Plan and a QR code that customers will use to check in as they enter. All people entering the place must upload their relevant contact details to the approved contact tracing system. This upload...

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Business Interruption Insurance Claims & COVID-19

Authored by Natasha Milne, Vincents   Last month, the NSW Court of Appeal ruled against insurers in the business interruption Test...

Authored by Natasha Milne, Vincents   Last month, the NSW Court of Appeal ruled against insurers in the business interruption Test Case, potentially opening the door for thousands of businesses to make an insurance claim. Covid-19 has caused significant disruption and losses of billions of dollars to businesses across many industries. Business interruption...

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Retailers welcome common-sense move to reopen Victorian shops

The National Retail Association (NRA) has welcomed the common-sense announcement by the Victorian Premier that the state’s retailers will...

The National Retail Association (NRA) has welcomed the common-sense announcement by the Victorian Premier that the state’s retailers will be able to reopen from 11:59pm this Tuesday night. It follows Victoria recording no new COVID-19 cases in a single day for the first time since June. NRA Deputy CEO Lindsay Carroll...

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COVID-19 Update | 18 October 2020

Date for Victorian retail reopening has been announce In a much anticipated announcement, Premier Daniel Andrews has today confirmed that...

Date for Victorian retail reopening has been announce In a much anticipated announcement, Premier Daniel Andrews has today confirmed that Victorian hairdressers may reopen from 11.59pm tonight with strict safety protocols in place, and retail will reopen at 11.59pm on 1 November 2020. From this date, all remaining retail will open. Restaurants, cafes and...

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Extended supports for Victoria’s commercial tenants and landlords

The Victorian Government has made changes to extend the Commercial Tenancy Relief Scheme (the Scheme) until the end of this...

The Victorian Government has made changes to extend the Commercial Tenancy Relief Scheme (the Scheme) until the end of this year. Under these changes, an eligible tenant who is seeking rent relief must apply to their landlord in writing with evidence that they are eligible for the Scheme as soon as possible. This is important as rent relief is only available from the date a tenant...

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COVID-19 Update | 27 September 2020

Victoria announces restrictions to ease from tonight in metropolitan Melbourne Victorian Premier Daniel Andrews has announced that from 11:59pm tonight,...

Victoria announces restrictions to ease from tonight in metropolitan Melbourne Victorian Premier Daniel Andrews has announced that from 11:59pm tonight, metropolitan Melbourne will be taking the second step on the Roadmap to Recovery. The National Retail Association welcomes further steps towards reopening, in particular noting that partial return to work...

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COVID-19 Update | 22 September 2020

Queensland releases updated COVID Safe Industry plan for Retail, Hair and Beauty Today the Queensland Government has released an updated...

Queensland releases updated COVID Safe Industry plan for Retail, Hair and Beauty Today the Queensland Government has released an updated version of the COVID Safe Industry Plan. Under Public Health Directions businesses must have plans to show how they will maintain compliance with the Directions. You can find the updated...

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Keeping customers engaged in the age of a pandemic

As personal interaction remains minimized, the time to optimize businesses’ online engagement is upon us. The unprecedented instantaneous economic challenges...

As personal interaction remains minimized, the time to optimize businesses’ online engagement is upon us. The unprecedented instantaneous economic challenges brought by the COVID-19 pandemic has wreaked havoc on businesses on a global scale. To keep doors open, business owners across almost all sectors have no choice but to pivot,...

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COVID-19 Update | 6 September 2020

Victoria announces roadmap to reopening, retail to experience protracted wait time Premier Daniel Andrews today unveiled time frames to getting...

Victoria announces roadmap to reopening, retail to experience protracted wait time Premier Daniel Andrews today unveiled time frames to getting Victoria open again after the recent COVID-19 outbreak. Currently, Melbourne is in Stage 4 restrictions. From 11:59pm on 13 September, they will take the First Step towards COVID Normal. Regional Victoria,...

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COVID-19 Update | 22 August 2020

Queensland imposes new COVID-19 restrictions Following a cluster of six cases of COVID-19 at a youth detention centre, the Queensland...

Queensland imposes new COVID-19 restrictions Following a cluster of six cases of COVID-19 at a youth detention centre, the Queensland Government has imposed further restrictions on gatherings in that State.   Gatherings in private residences and public spaces, such as parks, in the Greater Brisbane area will be limited to 10 people...

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Retail sales rebound in July, long road yet to recovery

Retail sales rebounded solidly to kick-start the 2020-21 financial year according to the preliminary report for July, released by...

Retail sales rebounded solidly to kick-start the 2020-21 financial year according to the preliminary report for July, released by the Australian Bureau of Statistics (ABS) today. The sector recorded a nationwide rise of 3.3 per cent on the June figures, while each state and territory experienced increased turnover except for...

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COVID-19 Update | 20 August 2020

Victorian Government extends ban on evictions and rental increases The Victorian Government will extend a ban on evictions and rental...

Victorian Government extends ban on evictions and rental increases The Victorian Government will extend a ban on evictions and rental increases until the end of the year, increase assistance and ensure tenant turnover is taken into account in rental negotiations – giving tenants certainty and security they won’t lose their...

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