I completed the Certificate III in Retail over Zoom and found it to be a really fun experience! I really enjoyed being able to work with such a variety of different people and have the class be right at my fingertips. I live quite rurally so it was super...

Certificate III in Retail – Sarah-Jayne Sternberg

I completed the Certificate III in Retail over Zoom and found it to be a really fun experience! I...

I completed the Certificate III in Retail over Zoom and found it to be a really fun experience! I really enjoyed being able to work with such a variety of different people and have the class be right at my fingertips. I live quite rurally so it was super...

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This course is really helpful and has made the chances of me getting a job a lot easier, as it has given me more experience and skills.

Certificate II in Retail Services – Breanna L.

This course is really helpful and has made the chances of me getting a job a lot easier, as...

This course is really helpful and has made the chances of me getting a job a lot easier, as it has given me more experience and skills.

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This course was great for me, I've been a stay at home mum for 12 years and was so nervous about getting out and getting job ready. I have built up so much confidence I never had and I had a feel of what it would be like to...

Certificate II in Retail Services – Sarah M.

This course was great for me, I've been a stay at home mum for 12 years and was so...

This course was great for me, I've been a stay at home mum for 12 years and was so nervous about getting out and getting job ready. I have built up so much confidence I never had and I had a feel of what it would be like to...

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I enjoyed the course, Suzi Glover is an awesome trainer who is both funny and helpful, she makes doing the course interesting. It was also a safe environment to learn in and ask questions without being judged.

Certificate III in Retail – Shauna L.S

I enjoyed the course, Suzi Glover is an awesome trainer who is both funny and helpful, she makes doing...

I enjoyed the course, Suzi Glover is an awesome trainer who is both funny and helpful, she makes doing the course interesting. It was also a safe environment to learn in and ask questions without being judged.

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I loved every bit of the retail course with both trainers. They were great at ensuring all of their students were on task and weren't struggling at all! And if we were in need of a deeper explanation, or a different way, they did just that! I found my...

Certificate III in Retail – Hailie A.B.

I loved every bit of the retail course with both trainers. They were great at ensuring all of their...

I loved every bit of the retail course with both trainers. They were great at ensuring all of their students were on task and weren't struggling at all! And if we were in need of a deeper explanation, or a different way, they did just that! I found my...

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The trainers were fantastic! Always wanted to teach and were always polite and understanding of others. The course had a strict timetable that the trainers followed excellently. I would highly recommend doing this course if you have not worked in retail before as it provides essential skills and experiences...

Certificate III in Retail – Zachary H.

The trainers were fantastic! Always wanted to teach and were always polite and understanding of others. The course had...

The trainers were fantastic! Always wanted to teach and were always polite and understanding of others. The course had a strict timetable that the trainers followed excellently. I would highly recommend doing this course if you have not worked in retail before as it provides essential skills and experiences...

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I thoroughly enjoyed my time training with Suzi and the TTW team. They were all very welcoming and were so helpful throughout the duration of the course. Everyone was included and we all got along really well. If I were to study with the TTW team again, I hope...

Certificate III in Retail – Mackenzie B.

I thoroughly enjoyed my time training with Suzi and the TTW team. They were all very welcoming and were...

I thoroughly enjoyed my time training with Suzi and the TTW team. They were all very welcoming and were so helpful throughout the duration of the course. Everyone was included and we all got along really well. If I were to study with the TTW team again, I hope...

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The training provided was informative and emphasised real-world experiences. The trainer (Suzi) was friendly and approachable, whilst also maintaining a professional environment that ensures a focus of learning. Given the current health crisis, the NRA has done an excellent job in pivoting towards an online-only approach.

Certificate III in Retail – David M.

The training provided was informative and emphasised real-world experiences. The trainer (Suzi) was friendly and approachable, whilst also maintaining...

The training provided was informative and emphasised real-world experiences. The trainer (Suzi) was friendly and approachable, whilst also maintaining a professional environment that ensures a focus of learning. Given the current health crisis, the NRA has done an excellent job in pivoting towards an online-only approach.

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One thing I really enjoyed about this course was my amazing teacher Suzi! She made the course a lot less stressful and easier to understand. Suzi is an angel, she pushed us to succeed, she is very good at her job and I am so lucky and honoured to...

Certificate III in Retail – Emily B.

One thing I really enjoyed about this course was my amazing teacher Suzi! She made the course a lot...

One thing I really enjoyed about this course was my amazing teacher Suzi! She made the course a lot less stressful and easier to understand. Suzi is an angel, she pushed us to succeed, she is very good at her job and I am so lucky and honoured to...

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Highly recommend the NRA for studying/completing a certificate. The trainers were very nice, helpful, and provided students with as much help as they could give us. The certificate work was hard but not incredibly difficult, the questions were easy to understand and the website is easy to figure out....

Certificate III in Retail – Tifini P.

Highly recommend the NRA for studying/completing a certificate. The trainers were very nice, helpful, and provided students with as...

Highly recommend the NRA for studying/completing a certificate. The trainers were very nice, helpful, and provided students with as much help as they could give us. The certificate work was hard but not incredibly difficult, the questions were easy to understand and the website is easy to figure out....

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From the moment I met the team at NRA, I knew that becoming a member was a must! Since then, it's felt like we have had additional team members supporting across many areas of our business, all available at the push of a button.

World’s Biggest Garage Sale

From the moment I met the team at NRA, I knew that becoming a member was a must!  Since then,...

From the moment I met the team at NRA, I knew that becoming a member was a must!  Since then, it's felt like we have had additional team members supporting across many areas of our business , all available at the push of a button. During a recent project, where we...

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The NRA has provided Pillow Talk with personalized support in relation to employee management, communication and people strategies during COVID19 and an opportunity to be heard at the HR roundtables specifically driven for the betterment of the retail industry and retailers.   

Pillow Talk

Pillow Talk made a decision to join the National Retail Association (NRA) some 6 months ago when it felt...

Pillow Talk made a decision to join the National Retail Association (NRA) some 6 months ago when it felt it was not getting value from a different industry association.  The decision to join the NRA has since shaped a great partnership between Pillow Talk and the NRA.  The NRA...

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Certificate III in Retail Student, Yourtown Beenleigh

Going into this course i though it was going to be like school. I was nervous because the school...

Going into this course i though it was going to be like school. I was nervous because the school environment inst really for me, however as soon as i walked in my trainer welcomed me with big smiles and a great energy which remained the same through out the...

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"We found through the National Retail Association. I got talking with Kyle and he seemed like the right guy for us. He was more interested in our brand strategy, than just negotiating a good lease. He really wanted to help us build our business. We like Kyle’s...

Foster & Black

"We found through the National Retail Association. I got talking with Kyle and he seemed like the...

"We found through the National Retail Association. I got talking with Kyle and he seemed like the right guy for us. He was more interested in our brand strategy, than just negotiating a good lease. He really wanted to help us build our business. We like Kyle’s...

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"I have never done any formal training in management, and found this program very informative and of immense benefit for myself. Running small business budgets are tight, and training and professional development don’t always make it to the ‘have to have’ list. I was actually pleasantly surprised by the...

Inhouse Bathrooms Pty Ltd – Participant

"I have never done any formal training in management, and found this program very informative and of immense benefit...

"I have never done any formal training in management, and found this program very informative and of immense benefit for myself. Running small business budgets are tight, and training and professional development don’t always make it to the ‘have to have’ list. I was actually pleasantly surprised by the...

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Legal matters can be costly for businesses so it’s good to know there is someone you can just call and ask questions. The cost of fee for service work is also very reasonable, considering external law firms can cost a great deal.

Boost Juice Franchisee

National Retail Association (NRA) membership was recommended to us by our franchisor as the industry organisation to join. NRA have...

National Retail Association (NRA) membership was recommended to us by our franchisor as the industry organisation to join. NRA have always been responsive and efficient in our dealings with them. My questions never go unanswered. The NRA Team’s services are most invaluable and have assisted us on many occasions. The legal team...

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