Message from the CEO: 3 December 2019

With barely three weeks until Santa rides into town, the Christmas trade period has well and truly hit full...

With barely three weeks until Santa rides into town, the Christmas trade period has well and truly hit full swing. For the first time ever, it’s anticipated that Black Friday will go down as the busiest day of the year for online sales in Australia. But not all the...

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Message from the CEO: 26 November 2019

Australians are set to spend more than $50 billion throughout the 2019 Christmas trade period, according to the NRA’s...

Australians are set to spend more than $50 billion throughout the 2019 Christmas trade period, according to the NRA’s Christmas forecasts that we released last week. It has been a trying year for retail and the busy holiday season could not have come quick enough. Throughout 2019 consumers have remained...

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Message from the CEO: 19 November 2019

I’d like to start my column this week by expressing my condolences to all those affected by the bushfires...

I’d like to start my column this week by expressing my condolences to all those affected by the bushfires that have ravaged numerous parts of the country. There is never a good time to experience the devastating impact of a natural disaster, but with just over a month until Christmas...

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Message from the CEO: 12 November 2019

Last week’s ABS retail figures demonstrated that retail is still yet to awaken from its slow sales slumber. Although turnover...

Last week’s ABS retail figures demonstrated that retail is still yet to awaken from its slow sales slumber. Although turnover across the sector rose by 0.2 per cent for September, it was still below what the NRA and many commentators were predicting. While it’s certainly too early to say that...

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Message from the CEO: 5 November 2019

Compliance with industrial relations laws in Australia can be highly complicated, but it’s something which all businesses need to...

Compliance with industrial relations laws in Australia can be highly complicated, but it’s something which all businesses need to understand. Wage compliance is a topic that has dominated headlines over the last 18 months. Businesses ranging from restaurant chains, to cosmetic stores and even the Australian Broadcasting Channel (ABC) have been found...

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Message from the CEO: 29 October 2019

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger...

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger talks with the Australian Retailers Association because of our concerns that the proposed new body would effectively result in a takeover by a small number of unelected large retailers. We were...

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Message from the CEO: 22 October 2019

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...

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Message from the CEO: 15 October 2019

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store...

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store it is you operate. Friendly service, quality products and value for money are just a few of the things that all customers rightly expect when they shop at a retail outlet....

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Message from the CEO: 8 October 2019

Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was...

Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was still a much improved set of figures from those for July. Across the country turnover increased by 0.4 per cent, with all but one industry seeing a pickup from the previous...

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Message from the CEO: 1 October 2019

The digital age has made the internet central to the lives of just about everyone on the planet. But...

The digital age has made the internet central to the lives of just about everyone on the planet. But it’s not just in our personal lives that it has become integral, running and operating a business also requires fast and reliable broadband. However, different businesses have different needs and there...

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Message from the CEO: 24 September 2019

With retail continuing to undergo a period of slow sales and low consumer confidence, one of the biggest challenges...

With retail continuing to undergo a period of slow sales and low consumer confidence, one of the biggest challenges is keeping you and your staff motivated. Owning your own business can be a gruelling experience at the best of times and this is only compounded when economic conditions are sluggish....

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Message from the CEO: 17 September 2019

A lot has been made of the recent ABS retail figures for July. There’s no denying that the results...

A lot has been made of the recent ABS retail figures for July. There’s no denying that the results – which included a drop in turnover of 0.1 per cent – were underwhelming to say the least. On top of this, the fact that the Federal Government’s tax cuts came...

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Message from the CEO: 10 September 2019

The National Retail Association prides itself on being the voice of modern retail. We’re fortunate to have a membership which...

The National Retail Association prides itself on being the voice of modern retail. We’re fortunate to have a membership which spans all-sized businesses, from the biggest retailers to the smallest, that is also keeping pace with the rapidly changing face of retail across a wide range of issues. It was therefore...

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Message from the CEO: 3 September 2019

The National Retail Association is the voice of modern Australian retail, and this week we celebrate the very best...

The National Retail Association is the voice of modern Australian retail, and this week we celebrate the very best in our industry as we host Australia’s most modern and innovative retailers at our 2019 National Retail Awards. Today the biggest struggle for retail business owners or managers is enticing and...

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Message from the CEO: 20 August 2019

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, recently handed down a comprehensive review into the Small...

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, recently handed down a comprehensive review into the Small Business Fair Dismissal Code. As most of you would know only too well, the current Code is complex, onerous and in certain parts is highly ambiguous. This can make it an...

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Message from the CEO: 13 August 2019

Members, Your association has been supporting the Australian retail sector for close to 100 years. Over that time, the nature...

Members, Your association has been supporting the Australian retail sector for close to 100 years. Over that time, the nature of our industry has changed dramatically, and the association has adapted to meet the changing demands on you and your businesses. One thing has not changed in that time, however,...

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