Message from the CEO: 21 January 2020

The good news from the ABS retail trade report of strong November 2019 sales has unfortunately proven to be...

The good news from the ABS retail trade report of strong November 2019 sales has unfortunately proven to be short-lived. Last week clothing retailer Jeanswest announced that it would be going into voluntary administration, making it the latest established retail brand to take such action. In the first instance, the...

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Fashion Is Your Business podcast | Paul Greenberg and Dominique Lamb | Retail in Australia

Recently MouthMedia was on location in the podcast booth at NRF Big Show in New York. Fashion Is Your...

Recently MouthMedia was on location in the podcast booth at NRF Big Show in New York. Fashion Is Your Business" podcast caught up with Paul Greenberg about his new role as Vice Chair of the Federation of International Retail Associations, and Dominique Lamb, the CEO of Australia's National Retail...

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Message from the CEO: 14 January 2020

I’m writing this week from New York where I am attending the Federation of International Retail Associations (FIRA) summit....

I’m writing this week from New York where I am attending the Federation of International Retail Associations (FIRA) summit. It’s been incredibly insightful to spend the week learning the sorts of techniques that retailers around the world are implementing and the cutting-edge trends that are emerging. Retail is facing both...

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Message from the CEO: 7 January 2020

Welcome to the first edition of the National Retail Review for 2020. Before I provide a rundown of the...

Welcome to the first edition of the National Retail Review for 2020. Before I provide a rundown of the Christmas trade period for 2019, I thought it only appropriate to begin this column by stating that the NRA’s thoughts are very much with all Australians currently affected by these...

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Message from the CEO: 17 December 2019

After a long and arduous 2019, we’ve finally entered the home straight, with Christmas just days away. I’m sure all...

After a long and arduous 2019, we’ve finally entered the home straight, with Christmas just days away. I’m sure all of you are run off your feet as shoppers across the country finalise their Christmas purchases. But as this is the last CEO column for the year, I do hope...

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Message from the CEO: 10 December 2019

As the countdown to Christmas enters the final stretch we hope that the festive season is bringing plenty of...

As the countdown to Christmas enters the final stretch we hope that the festive season is bringing plenty of cheer to you and your business. With school holidays now in full swing there should be plenty of foot traffic across shopping precincts nationwide. Last week the Australian Bureau of Statistics...

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Message from the CEO: 3 December 2019

With barely three weeks until Santa rides into town, the Christmas trade period has well and truly hit full...

With barely three weeks until Santa rides into town, the Christmas trade period has well and truly hit full swing. For the first time ever, it’s anticipated that Black Friday will go down as the busiest day of the year for online sales in Australia. But not all the...

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Message from the CEO: 26 November 2019

Australians are set to spend more than $50 billion throughout the 2019 Christmas trade period, according to the NRA’s...

Australians are set to spend more than $50 billion throughout the 2019 Christmas trade period, according to the NRA’s Christmas forecasts that we released last week. It has been a trying year for retail and the busy holiday season could not have come quick enough. Throughout 2019 consumers have remained...

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Message from the CEO: 19 November 2019

I’d like to start my column this week by expressing my condolences to all those affected by the bushfires...

I’d like to start my column this week by expressing my condolences to all those affected by the bushfires that have ravaged numerous parts of the country. There is never a good time to experience the devastating impact of a natural disaster, but with just over a month until Christmas...

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Message from the CEO: 12 November 2019

Last week’s ABS retail figures demonstrated that retail is still yet to awaken from its slow sales slumber. Although turnover...

Last week’s ABS retail figures demonstrated that retail is still yet to awaken from its slow sales slumber. Although turnover across the sector rose by 0.2 per cent for September, it was still below what the NRA and many commentators were predicting. While it’s certainly too early to say that...

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Message from the CEO: 5 November 2019

Compliance with industrial relations laws in Australia can be highly complicated, but it’s something which all businesses need to...

Compliance with industrial relations laws in Australia can be highly complicated, but it’s something which all businesses need to understand. Wage compliance is a topic that has dominated headlines over the last 18 months. Businesses ranging from restaurant chains, to cosmetic stores and even the Australian Broadcasting Channel (ABC) have been found...

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Message from the CEO: 29 October 2019

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger...

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger talks with the Australian Retailers Association because of our concerns that the proposed new body would effectively result in a takeover by a small number of unelected large retailers. We were...

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Message from the CEO: 22 October 2019

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...

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Message from the CEO: 15 October 2019

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store...

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store it is you operate. Friendly service, quality products and value for money are just a few of the things that all customers rightly expect when they shop at a retail outlet....

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Message from the CEO: 8 October 2019

Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was...

Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was still a much improved set of figures from those for July. Across the country turnover increased by 0.4 per cent, with all but one industry seeing a pickup from the previous...

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Message from the CEO: 1 October 2019

The digital age has made the internet central to the lives of just about everyone on the planet. But...

The digital age has made the internet central to the lives of just about everyone on the planet. But it’s not just in our personal lives that it has become integral, running and operating a business also requires fast and reliable broadband. However, different businesses have different needs and there...

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