Message from the CEO – 19 March 2019

Minimum wage laws are shaping up to be a key issue ahead of the impending federal election. Last week submissions...

Minimum wage laws are shaping up to be a key issue ahead of the impending federal election. Last week submissions closed for the 2018-19 Annual Wage Review and received sizeable media coverage, particularly off the back of the ACTU proposing a six per cent increase to create a ‘living wage’. With...

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Message from the CEO – 12 March 2019

Every day there are people in the retail sector doing amazing things. For this reason, each year the NRA...

Every day there are people in the retail sector doing amazing things. For this reason, each year the NRA holds the National Retail Awards to honour those who have made extraordinary achievements in Australia’s second-largest sector. I’m pleased to announce that this year’s event will take place on September 4...

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Message from the CEO – 5 March 2019

Holding a sales event to boost revenue is a tactic as old as retail itself. However, choosing a strategy...

Holding a sales event to boost revenue is a tactic as old as retail itself. However, choosing a strategy around when to do it and what items to put on sales is an art form easier said than done. Variables such as trends, changing customer behaviour and the general economic...

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Message from the CEO – 26 February 2018

Australia has one of the most complex, confusing and challenging industrial relations systems in the world. Navigating it can...

Australia has one of the most complex, confusing and challenging industrial relations systems in the world. Navigating it can be difficult for an expert, never mind a hard-working retailer who doesn’t have a background in employment law. However, as we have seen with a few recent cases via the media,...

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Message from the CEO – 12 February 2019

In business, it is critical to keep in touch with your customer base. Regardless of what section of retail...

In business, it is critical to keep in touch with your customer base. Regardless of what section of retail you’re in, from time-to-time you are required to adjust your business practices to keep up with the evolving demands of consumers. Adapting your business to these changes is one thing, but...

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Message from the CEO – 5 February 2019

Running and operating a small business comes with many challenges - ensuring you have the right balance in staff...

Running and operating a small business comes with many challenges - ensuring you have the right balance in staff numbers, understanding Australia’s complex industrial relations system, and navigating tough economic times to name just a few. That’s why it’s vital that governments (at all levels) enact measures that make running...

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Message from the CEO – 29 January 2019

For many NRA members, the start of the school year provides a great sales boost coming straight off the...

For many NRA members, the start of the school year provides a great sales boost coming straight off the back of the Christmas and New Year trading period.  Recent estimates, including analysis done here at the NRA, shows back-to-school trade is now worth between $1.7 billion and $1.8 billion....

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Message from the CEO – 22 January 2019

The first Australian Bureau of Statistics (ABS) retail report for 2019 has been released and the news was relatively...

The first Australian Bureau of Statistics (ABS) retail report for 2019 has been released and the news was relatively positive. The report, which measured sales for November 2018, revealed a solid performance for the sector and we hope that this was the case for you and your business. According to...

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Message from the CEO – 15 January 2019

I hope the New Year's dust has settled and you're starting to get back into the swing of things....

I hope the New Year's dust has settled and you're starting to get back into the swing of things. I wanted to let you know about an exciting event called Retail Week, which is less than two months away! It runs from Monday February 25 right through until Friday...

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Message from the CEO – 8 January 2019

Welcome to 2019! As you would have all experienced yourselves, Christmas 2018 was another busy and successful one for retail. Both...

Welcome to 2019! As you would have all experienced yourselves, Christmas 2018 was another busy and successful one for retail. Both the Christmas trade period and Boxing Day saw record sales figures as shoppers flocked to stores across the country. This was most welcome considering that 2018 had been a relatively...

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Message from the CEO – 18 December 2018

The Australian retail sector has now well and truly turned into the final strait before Santa rides his sleigh...

The Australian retail sector has now well and truly turned into the final strait before Santa rides his sleigh into town and the NRA is forecasting it to be a sales bonanza. As revealed last week, the NRA is predicting Australians to splurge over $17.8 billion in the 10 days...

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Message from the CEO: 11 December 2018

It’s hard to believe that we are now just two weeks away from Christmas Day! I know that many...

It’s hard to believe that we are now just two weeks away from Christmas Day! I know that many of you are in full swing as you enter the most frantic part of the festive season, so I’ll keep this week’s message brief. Last Thursday the ABS released its October...

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Message from the CEO – 4 December 2018

As the second largest employer of any industry in Australia, and the largest employer of young people, the retail...

As the second largest employer of any industry in Australia, and the largest employer of young people, the retail sector has a crucial role to play in the Australian economy. A strong retail sector means more jobs for more Australians, not to mention better access to goods and services for...

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Message from the CEO: 27 November 2018

With the fast-changing nature of the modern retail environment it is critical that the NRA stays in front of...

With the fast-changing nature of the modern retail environment it is critical that the NRA stays in front of all emerging trends. Part of this means having both relevant and broad representation in our organization’s leadership that understands fully the key issues facing retail and how to best navigate...

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Message from the CEO: 20 November 2018

Last week the NRA unveiled our sales projections for the Christmas trade period. For the first time ever, we can...

Last week the NRA unveiled our sales projections for the Christmas trade period. For the first time ever, we can forecast that Australians are set to splurge over $50 billion on retail sales between now and Christmas. The festive season is not only the busiest time of the year for retail,...

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Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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