Message from the CEO – 21 May 2019

People often accuse retailers of their advertising efforts at certain times of the year – Christmas, Mothers’ Day and...

People often accuse retailers of their advertising efforts at certain times of the year – Christmas, Mothers’ Day and so on.  But let’s face it, we are rank amateurs compared with what Australia has been through in the last couple of months! But it’s over now, and it’s safe to...

Read More

Message from the CEO – 14 May 2019

Anxiety tends to heighten for retailers during elections as people stop spending in the leadup to the ballot. But...

Anxiety tends to heighten for retailers during elections as people stop spending in the leadup to the ballot. But waiting for customers to get over the fear of the unknown will not pay rents or wages. It’s times like these retailers need to build a connection with consumers to...

Read More

Message from the CEO: 7 May 2019

The Labor party’s commitment to introduce a national ban on single-use, lightweight plastic bags from 2021 should they win...

The Labor party’s commitment to introduce a national ban on single-use, lightweight plastic bags from 2021 should they win Government is one policy retailers, especially those with a national footprint, may have noticed amidst the noise of a fascinating election campaign. However simple they may sound, new laws are always...

Read More

Message from the CEO – 30 April 2019

As federal election campaigns of parties large and small gather momentum, retailers will be interested in what’s in it...

As federal election campaigns of parties large and small gather momentum, retailers will be interested in what’s in it for them. Hopefully, the May 18 result brings a government with enough balance of power to get cracking on what’s good for the company – and good for retail. In the...

Read More

Message from the CEO – 23 April 2019

Holidays should be a time for relaxing. Unfortunately, given the complicated regulatory environment we operate in, they can be...

Holidays should be a time for relaxing. Unfortunately, given the complicated regulatory environment we operate in, they can be a cause of great stress for Australian retailers. Any business owner or operator knows that this country has a complicated industrial relations system.  And understanding and complying with this system is...

Read More

Message from the CEO – 16 April 2019

Readers with long memories (who are kind enough to keep reading) might remember that three years ago, just before...

Readers with long memories (who are kind enough to keep reading) might remember that three years ago, just before the last federal election, I wrote, “let’s hope the new Prime Minister manages to survive the full three years’’. Here we are again in 2019, and after yet another leadership spill...

Read More

Message from the CEO – 9 April 2019

Retail was a big winner in last week’s Federal Budget. Following sluggish sales figures in successive ABS retail trade reports...

Retail was a big winner in last week’s Federal Budget. Following sluggish sales figures in successive ABS retail trade reports it was imperative that measures were put forward to restore consumer confidence. The NRA was therefore very pleased that the Government has pledged to double the low and middle income...

Read More

Message from the CEO – 2 April 2019

Throughout the history of retail, one thing has remained a constant: the need to remain competitive. A successful business...

Throughout the history of retail, one thing has remained a constant: the need to remain competitive. A successful business model today is not necessarily a match-winner in the future. Being competitive involves mastering a range of factors such as offering a quality product, keeping business costs efficient, as well as...

Read More

Message from the CEO – 26 March 2019

As retail continues to endure a challenging period, we once again hear the doom and gloom predictions that 2019...

As retail continues to endure a challenging period, we once again hear the doom and gloom predictions that 2019 will be a bad year for one of the economies largest sectors. No one is denying that the retail industry is going through a slow period, indeed the entire Australian economy...

Read More

Message from the CEO – 19 March 2019

Minimum wage laws are shaping up to be a key issue ahead of the impending federal election. Last week submissions...

Minimum wage laws are shaping up to be a key issue ahead of the impending federal election. Last week submissions closed for the 2018-19 Annual Wage Review and received sizeable media coverage, particularly off the back of the ACTU proposing a six per cent increase to create a ‘living wage’. With...

Read More

Message from the CEO – 12 March 2019

Every day there are people in the retail sector doing amazing things. For this reason, each year the NRA...

Every day there are people in the retail sector doing amazing things. For this reason, each year the NRA holds the National Retail Awards to honour those who have made extraordinary achievements in Australia’s second-largest sector. I’m pleased to announce that this year’s event will take place on September 4...

Read More

Message from the CEO – 5 March 2019

Holding a sales event to boost revenue is a tactic as old as retail itself. However, choosing a strategy...

Holding a sales event to boost revenue is a tactic as old as retail itself. However, choosing a strategy around when to do it and what items to put on sales is an art form easier said than done. Variables such as trends, changing customer behaviour and the general economic...

Read More

Message from the CEO – 26 February 2018

Australia has one of the most complex, confusing and challenging industrial relations systems in the world. Navigating it can...

Australia has one of the most complex, confusing and challenging industrial relations systems in the world. Navigating it can be difficult for an expert, never mind a hard-working retailer who doesn’t have a background in employment law. However, as we have seen with a few recent cases via the media,...

Read More

Message from the CEO – 12 February 2019

In business, it is critical to keep in touch with your customer base. Regardless of what section of retail...

In business, it is critical to keep in touch with your customer base. Regardless of what section of retail you’re in, from time-to-time you are required to adjust your business practices to keep up with the evolving demands of consumers. Adapting your business to these changes is one thing, but...

Read More

Message from the CEO – 5 February 2019

Running and operating a small business comes with many challenges - ensuring you have the right balance in staff...

Running and operating a small business comes with many challenges - ensuring you have the right balance in staff numbers, understanding Australia’s complex industrial relations system, and navigating tough economic times to name just a few. That’s why it’s vital that governments (at all levels) enact measures that make running...

Read More

Message from the CEO – 29 January 2019

For many NRA members, the start of the school year provides a great sales boost coming straight off the...

For many NRA members, the start of the school year provides a great sales boost coming straight off the back of the Christmas and New Year trading period.  Recent estimates, including analysis done here at the NRA, shows back-to-school trade is now worth between $1.7 billion and $1.8 billion....

Read More