Our Vision

To be the leading industry association of choice for retailers and the broader services sector.

Our Mission

To advance the interests of our members through advocacy and support services.

Our Values

Service We strive for excellence, we are member focused and not-for-profit.
Advocacy We are a strong voice to protect and promote our industry.
Integrity We are respectful, accountable and we strive to raise industry standards.
Innovation We adapt, create and engage for productivity and success.
Leadership We collaborate to lead our members and industry into the future.

The National Retail Association (NRA) is Australia’s largest and most representative retail industry organisation, working closely with single store operations right through to the major national chains.

We are a not-for-profit organisation built on strong relationships with our members.

For almost 100 years, we have represented the interests of the retail, fast food and broader service sector, delivering critical information and advice to thousands of businesses nationally.

We understand that as a business operating in today’s competitive marketplace, it is vital that you receive accurate and timely information on issues that impact your business.

We aim to help our members grow and prosper by providing industry specific advice and guidance across all jurisdictions.

NRA’s services are delivered by a team of highly trained and well qualified people, in-house with decades of retail-specific knowledge and experience.

Importantly, because the NRA is a not for profit association, we can deliver professional services at a much lower cost than other providers.

We understand that business owners and managers deal with a wide range of expenses on a daily basis – some large and some small, but each one impacting on your bottom line.

No doubt you often stop to reflect on the worth of each overhead to your ultimate performance. You can rest assured that an investment in NRA membership can save you thousands in the running of your business.

Click here to meet the NRA team.

Click here to meet the Board.

Click here to see our Privacy Policy.