Where

Zoom online training

When

Wednesday 2nd February 2022
8:30am - 11:30am

Price

$255
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Course description

The National Retail Association has designed a Leadership Program consisting of four units that focuses on the skills necessary to become an influential leader. This current program will be held online through Zoom to enable all participants to enrol flexibly across Australia.

Through turbulent times, one of the key factors separating businesses who successfully weather the storm from those who unfortunately struggle to keep afloat, are their leadership teams.

It is a common myth that people are simply ‘born leaders’. However, some of the best leaders were cultivated and nurtured through professional and self-development opportunities.

The first unit on Wednesday 02 February 2022 from 8:30am -11:30am will focus on the following topics:

Unit 1: Effective Communication

  • What is communication?
  • What’s my style?
  • Hearing vs listening
  • Body language
  • Positive and negative cycle success model
  • Team relationships
  • Influencing
  • Change management

If none of the current dates offered are suitable, please contact us to discuss a tailored workplace program training@nra.net.au or 1800 732 066.

 

Cost:

Members: $255* per unit
Non-Members: $290* per unit

*Price includes GST

 


 

We are also offering 3 more units as part of the online program, offered at various times of the year:

If none of the current dates offered are suitable, please contact us to discuss a tailored workplace program training@nra.net.au or 1800 732 066.