Online Zoom Workshop


Tuesday 26th April 2022
8:30am - 11:30am


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Course description

The National Retail Association is offering 3-hour online workshops, each focusing on a different skill set as part of our Women’s Leadership Program. We are committed to growing the number of women in senior leadership roles by empowering them with the skills to progress into, or further their management career.

Each half-day workshop covers a unit that has been specifically designed to ensure individuals can acquire strong and effective leadership, team performance and management and communication and engagement skills.

Our flexible program allows you to enrol into individual units, or all units at your convenience.

This online workshop will be conducted through Zoom and will focus on the following topic:

Unit 1: Effective communication

  • What is communication?
  • What’s my style?
  • Hearing vs listening
  • Body language
  • Positive and negative cycle success model
  • Team relationships
  • Influencing
  • Change management



Members: $255* per unit
Non-Members: $290* per unit

*Price includes GST



The full course of units for the Women’s Leadership Program is as below:

Unit 1: Effective Communication

Unit 2: People Management

Unit 3: Leading My Team

Unit 4: Inspire My Team

To view the full list of when these units are offered throughout the year (online and in-person), please visit our website here.

If none of the current dates offered are suitable, please contact us to discuss a tailored workplace program [email protected] or 1800 732 066.

View all units & dates