Rostering for Compliance in Retail. The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 brought about a raft of significant...
Rostering for Compliance in Retail. The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 brought about a raft of significant changes, including a new criminal wage theft offence (effective 1 January 2025), making it crucial, more now than ever, for businesses to take proactive steps in ensuring award compliance. Retail executives,...
National Retail Roadshow Join us for our National Retail Roadshow as we tackle the challenges facing Australian retailers head-on. With...
National Retail Roadshow Join us for our National Retail Roadshow as we tackle the challenges facing Australian retailers head-on. With insights, strategies, and networking opportunities, this half-day event is designed to empower C-suite executives and general managers to navigate the current retail landscape, reduce costs, engage customers, and drive productivity....
Dealing with Abusive and Aggressive Customers. We’re happy to relaunch a new and improved version of our popular Customer Aggression...
Dealing with Abusive and Aggressive Customers. We’re happy to relaunch a new and improved version of our popular Customer Aggression Training. A must-have in today’s retail industry, this course empowers customer-facing retail staff with practical knowledge for managing abusive or aggressive situations that may arise and gives teams the confidence...