Where

MasterCard Tech Hub, 72 Christie St, St Leonards, NSW

When

Thursday 4th July 2019
11:00am - 1:00pm
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State of the Retail Nation: Expression, execution and evolution

The landscape of retail is ever changing. Learn how to stay abreast of developments in the industry by way of the three E’s – expression, execution and evolution.

The National Retail Association and Rest Superannuation are proud to partner again in 2019 with a special forum designed to provide expertise and advice to retailers from Australia’s leading retail experts. Our speakers will zero in on varying issues impacting the retail world, and how businesses can evolve to keep up with the unprecedented demands of customer-facing industry.

The State of the Retail Nation forum will provide a comprehensive update of trends and issues in the retail industry and gives retailers the chance to have their voices heard and questions answered by leading experts.

Expert speakers from diverse backgrounds in retail will share their experience on topics including:

  • The future of consumer brand expression
  • The way shoppers relate to consumer brands
  • How to be a customer experience champion both online and in store
  • The evolution of the retail world and your business can relate

Our panel of speakers will include Lisa Shalem from Shoes & Sox, Kristian Haigh from eBay, and Brian Walker from Retailer Doctor Group, and will be moderated by NRA CEO Dominique Lamb.

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