Brisbane central location


Friday 4th March 2022
8:30am - 12:30pm


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Course description

The National Retail Association is offering half-day workshops, each focusing on a different skill set as part of our Women’s Leadership Program. We are committed to growing the number of women in senior leadership roles by empowering them with the skills to progress into, or further their management career.

Each half-day workshop covers a unit that has been specifically designed to ensure individuals can acquire strong and effective leadership, team performance and management and communication and engagement skills.

This half-day workshop covers Unit 1: Effective Communication that has been specifically designed to cover the following topics:

  • What is communication?
  • What’s my style?
  • Hearing vs listening
  • Body language
  • Positive and negative cycle success model
  • Team relationships
  • Influencing
  • Change management

Our flexible program allows you to enrol into individual units, or all units at your convenience. We have an ongoing rotation of both online and face-to-face workshops throughout the year, so if you’ve missed a unit, you can be assured there will be another one scheduled just a few months apart!



Members: $255* per unit
Non-Members: $290* per unit

*Price includes GST



The full course of units for the Women’s Leadership Program is as below:

Unit 1: Effective Communication

Unit 2: People Management

Unit 3: Leading My Team

Unit 4: Inspire My Team

To view the full list of when these units are offered throughout the year (online and in-person), please visit our website here.

If none of the current dates offered are suitable, please contact us to discuss a tailored workplace program training@nra.net.au or 1800 732 066.

View all units & dates