Updates
All All Industry Insights Industry News Member Only Articles NRA Events NRA Legal NRA Projects NRA Training and Development Policy & Advocacy Tenancy & Leasing Testimonials Thought Leaders Weekly CEO Update WHS Update

Industry experts discuss end-to-end customer loyalty

June 15, 2017

Hear some of the most recognised local and international customer engagement experts in one place, discussing each critical stage of the loyalty journey.  

The Australian Loyalty Association, in conjunction with Global Loyalty, will host the third annual Customer Engagement & Loyalty Conference in Melbourne on 20 July.

The 2017 event boasts the largest speaker line-up to date, including Phil Hawkins (Coles), Fady Taouk (Telstra), Blair Keenan (MasterCard), Paul Smitton (AIMIA), Richard Earl (Talent International), David Peller (Booking.com), Fiona Prater (Commonwealth Bank), and John Owed (Data Republic). See full speaker line-up here >>

The conference, held annually, is a chance for like-minded Loyalty and Marketing professionals to come together for a full-day of networking, education, industry insights and roundtable discussions followed by one of our famous Australian Loyalty Association networking dinners. 

For the first time and by popular request, an essentials panel segment has been introduced to the line-up. In this session, industry experts Michael Smith from Ai Group, Dean Maidment from Taguchi, Lincoln Hunter from Loyalty Legal and Adriana Martinez from ANZ will talk on the subjects of Fraud Prevention, Data Security, Privacy, and Interchange.

The conference and dinner are marked as a not-to-be missed educational event in the diaries of many Loyalty and Marketing professionals. Delegates represent companies such as BP, Blue Star Group, Telstra, ANZ, Nandos, RACV, Coles, Commonwealth Bank, Benojo, Suncorp, AIMIA, Sussan, Q Super, Bluechain, Hairhouse Warehouse, Metcash, Thirsty Camel, Melbourne Cricket Club, RSL Victoria, Cohort Australia, NAB, Total Tools, Coles, Telstra, MasterCard, Ai Group, NAB and many more.

This year’s Customer Engagement & Loyalty Conference is only weeks away, so be sure to reserve your spot. 


More information

Find out more about the event here.


NRA Media

  • South Australia’s small business budget
    June 26, 2017

    According to a statement released by Small Business, Investment and Trade Minister Martin Hamilton-Smith, operators and employees in South Australia’s Small to Medium Business sector…

    Read More
  • Significant breach of policy used to justify termination
    June 26, 2017

    by Sid Sidhu and Angela Szczepanski, NRA Legal Teresa Margaret Murphy v Banana Coast Community Credit Union Ltd T/A BCU [2017] FWC 2688 An employee…

    Read More
  • Engaging men on gender inequality
    June 25, 2017

    Not standing up against workplace gender inequality, or just not recognising it when it happens? A new report from the Diversity Council of Australia has…

    Read More
  • Young Retailer & company chaperone to receive New York trip
    June 20, 2017

    For the first time ever, the 2017 winner of Young Retailer of the Year and a chaperone from their company will receive a seven day…

    Read More

What our clients say

Want to chat?
Contact our team today!