Updates
All All Industry Insights Industry News Media Release Member Only Articles NRA Events NRA Legal NRA Partners NRA Projects NRA Training and Development Policy & Advocacy Policy Updates Technology Tenancy & Leasing Testimonials Thought Leaders Weekly CEO Update WHS Update

Industry experts discuss end-to-end customer loyalty

June 15, 2017

Hear some of the most recognised local and international customer engagement experts in one place, discussing each critical stage of the loyalty journey.  

The Australian Loyalty Association, in conjunction with Global Loyalty, will host the third annual Customer Engagement & Loyalty Conference in Melbourne on 20 July.

The 2017 event boasts the largest speaker line-up to date, including Phil Hawkins (Coles), Fady Taouk (Telstra), Blair Keenan (MasterCard), Paul Smitton (AIMIA), Richard Earl (Talent International), David Peller (Booking.com), Fiona Prater (Commonwealth Bank), and John Owed (Data Republic). See full speaker line-up here >>

The conference, held annually, is a chance for like-minded Loyalty and Marketing professionals to come together for a full-day of networking, education, industry insights and roundtable discussions followed by one of our famous Australian Loyalty Association networking dinners. 

For the first time and by popular request, an essentials panel segment has been introduced to the line-up. In this session, industry experts Michael Smith from Ai Group, Dean Maidment from Taguchi, Lincoln Hunter from Loyalty Legal and Adriana Martinez from ANZ will talk on the subjects of Fraud Prevention, Data Security, Privacy, and Interchange.

The conference and dinner are marked as a not-to-be missed educational event in the diaries of many Loyalty and Marketing professionals. Delegates represent companies such as BP, Blue Star Group, Telstra, ANZ, Nandos, RACV, Coles, Commonwealth Bank, Benojo, Suncorp, AIMIA, Sussan, Q Super, Bluechain, Hairhouse Warehouse, Metcash, Thirsty Camel, Melbourne Cricket Club, RSL Victoria, Cohort Australia, NAB, Total Tools, Coles, Telstra, MasterCard, Ai Group, NAB and many more.

This year’s Customer Engagement & Loyalty Conference is only weeks away, so be sure to reserve your spot. 


More information

Find out more about the event here.


NRA Media

  • Message from the CEO, Dominique Lamb: 15 May 2018
    May 15, 2018

    The annual post-budget reporting doesn’t seem to change from year to year – the big winners and big losers, what’s in it for you, who…

    Read More
  • Biome shares their experience winning 2017 Social Responsibility Champion
    May 14, 2018

    The National Retail Awards are held every year to acknowledge and honour the many outstanding individuals and businesses in the retail sector. In 2017, the…

    Read More
  • Creating a Digital Advantage – News Xtend Masterclass
    May 14, 2018

    In times of an ever-evolving society, it’s long been predicted that consumer audiences would eventually undertake an evolution when it comes to marketing – specifically,…

    Read More
  • Important changes to long service leave in Victoria
    May 13, 2018

    By Alex Millman and Lindsay Carroll, NRA Legal Last week, the Victorian Parliament passed the Long Service Act 2018 (the new LSL law), which will…

    Read More

What our clients say

Want to chat?
Contact our team today!