Maintaining worker safety and productivity in stores and distribution centres

Social distancing is a core tenant of safe workplaces in the age of COVID-19. We're particularly seeing this as...

Social distancing is a core tenant of safe workplaces in the age of COVID-19. We're particularly seeing this as Victoria enters the second step to reopening and allows postal and distribution centres back to work. However, it’s not always easy for workers to stay 2 meters away from one...

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Hope for regional retailers with funding available for agricultural show day organisers after COVID-19 cancellations

Agricultural shows and field days are an important fixture for the local economy, attracting millions of visitors to our...

Agricultural shows and field days are an important fixture for the local economy, attracting millions of visitors to our regions every year, increasing expenditure, supporting jobs and fostering community pride. Unfortunately, many of these agricultural shows and field days were cancelled because of COVID-19 and local retailers were unable to...

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New partnership with netStripes will provide tools to reinvent retail for digital success

The National Retail Association (NRA) is excited to announce that we have welcomed a new partner on board to...

The National Retail Association (NRA) is excited to announce that we have welcomed a new partner on board to assist retailers with the transition from traditional brick-and-mortar to a digitally successful business. This has become such an essential part of survival in these times. netStripes will help you make...

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Chemist monopoly vaping “solution” already unravelling

The proposed monopoly for chemists over the sale of smoke-free nicotine products is already unravelling, with both pharmacists and...

The proposed monopoly for chemists over the sale of smoke-free nicotine products is already unravelling, with both pharmacists and doctors raising concerns about the proposal. The National Retail Association has consistently called for small businesses who currently sell cigarettes and other nicotine products to be given access to less harmful...

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NBN to help small and medium retailers unleash full business capability

The National Retail Association (NRA) has today heralded NBN Co’s announcement to invest $700 million over three years to...

The National Retail Association (NRA) has today heralded NBN Co’s announcement to invest $700 million over three years to help small and medium retailers unleash their full business capability. Under the scheme unveiled on Tuesday, NBN will create up to 240 nbn Business Fibre Zones nationally that will provide access...

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Retailers blast “ridiculous and inconsistent” vaping decision

The National Retail Association (NRA) says today’s draft ruling to restrict the sale of vaping and smoke-free nicotine products...

The National Retail Association (NRA) says today’s draft ruling to restrict the sale of vaping and smoke-free nicotine products to chemists is “ridiculous and inconsistent”, considering cigarettes are sold freely. The TGA’s draft ruling captures “nicotine when prepared for use in e-cigarettes, e-juice heat-not-burn tobacco products, chewing tobacco, snuff and...

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COVID-19 Update | 22 September 2020

Queensland releases updated COVID Safe Industry plan for Retail, Hair and Beauty Today the Queensland Government has released an updated...

Queensland releases updated COVID Safe Industry plan for Retail, Hair and Beauty Today the Queensland Government has released an updated version of the COVID Safe Industry Plan. Under Public Health Directions businesses must have plans to show how they will maintain compliance with the Directions. You can find the updated...

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Chemist monopoly on vaping “worst of both worlds” for small business

The National Retail Association (NRA) has expressed its concern about a Federal Government proposal to hand pharmacies a monopoly...

The National Retail Association (NRA) has expressed its concern about a Federal Government proposal to hand pharmacies a monopoly over the sale of smoke-free nicotine products. NRA CEO Dominique Lamb said the proposal represented the “worst of both worlds” for small convenience retailers who currently rely on tobacco sales for...

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Two years on and industry is excelling in adopting the Australasian Recycling Label

A recent independent national audit by the Australian Council of Recycling (ACOR) found that after only two years, 23%...

A recent independent national audit by the Australian Council of Recycling (ACOR) found that after only two years, 23% of products on supermarket shelves contained the ARL. The National Retail Association commends industry for their ongoing efforts to implement the ARL program and celebrates these tremendous results. Brooke Donnelly, CEO,...

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Message from the CEO | 22 September 2020

To misquote the American author Mark Twain, reports of the death of retail have been greatly exaggerated. We know...

To misquote the American author Mark Twain, reports of the death of retail have been greatly exaggerated. We know many members are going through their toughest times ever, and sadly we know some retailers will be forced to exit the industry before the impact of COVID has passed.  But...

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Keeping customers engaged in the age of a pandemic

As personal interaction remains minimized, the time to optimize businesses’ online engagement is upon us. The unprecedented instantaneous economic challenges...

As personal interaction remains minimized, the time to optimize businesses’ online engagement is upon us. The unprecedented instantaneous economic challenges brought by the COVID-19 pandemic has wreaked havoc on businesses on a global scale. To keep doors open, business owners across almost all sectors have no choice but to pivot,...

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How trustworthy is your digital?

Do you consider consumer trust in your work?  Subconsciously we're sure you're aware of developing consumer trust in your marketing....

Do you consider consumer trust in your work?  Subconsciously we're sure you're aware of developing consumer trust in your marketing. It's a vital component in converting a potential customer into a paying customer. However for the majority of marketers it’s not directly in the forefront of requirements.  As a digital agency...

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Google is moving to mobile-first indexing in September. What does this mean for you?

No surprise, most digital users search through Google via their mobile device. There has been a universal rise in...

No surprise, most digital users search through Google via their mobile device. There has been a universal rise in person on person collisions as people walk with their  heads buried in their phones. Okay in all seriousness, users are reliant on their mobile devices. The following  snapshot of cross-device usage...

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COVID Controversy: Obtaining pandemic-relevant information from employees

By Andrew Piper and Alex Millman, NRA Legal As businesses navigate the challenges of ensuring the health and safety of...

By Andrew Piper and Alex Millman, NRA Legal As businesses navigate the challenges of ensuring the health and safety of their customers and employees during the COVID-19 pandemic, they must be careful to avoid infringing upon the privacy of their employees. A recent decision in the Fair Work Commission is useful...

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Battery Stewardship Scheme Info Sessions

They are an essential component that we use to power many types of devices, but what happens to batteries...

They are an essential component that we use to power many types of devices, but what happens to batteries after they are no longer useful? According to the Battery Stewardship Council, Australian’s reliance on batteries has increased to the point where a projected 186,000 tonnes of lithium waste will end...

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Zero Moment of Truth – What is it, and is it still relevant?

This shouldn’t be news to anyone, but the internet has changed things – forever. So I was surprised at a...

This shouldn’t be news to anyone, but the internet has changed things – forever. So I was surprised at a recent event that even after 8 years, very few people in a room of marketing professionals had heard of the Zero Moment of Truth. The Zero Moment of Truth was...

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