Mental health and wellbeing during COVID 19

“The mental health and wellbeing of your employees will be one of the keys to business continuity and commercial...

“The mental health and wellbeing of your employees will be one of the keys to business continuity and commercial success now and in the future” COVID-19 has had a devastating impact on the retail sector and never before has workplace mental health and wellbeing been more important. The physical health crisis...

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Retailers support SA plastics ban but more time and support needed

The National Retail Association (NRA) commends the South Australian government for its action on single-use plastics, but insists more...

The National Retail Association (NRA) commends the South Australian government for its action on single-use plastics, but insists more time and support is needed to help businesses to prepare and comply. South Australia is the first state to ban single-use plastic items such as straws, cutlery, stirrers as well as...

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Queensland criminalises “wage theft” despite employer concerns

The National Retail Association (NRA) is disappointed that the Queensland Government today passed its “wage theft” legislation despite the...

The National Retail Association (NRA) is disappointed that the Queensland Government today passed its “wage theft” legislation despite the concerns of business groups. Despite serious questions as to the whether the legislation can actually be enforced under the Constitution, the Queensland Police Service (QPS) and the State Director of Public...

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Retail industry fast adopting Australasian Recycling Label

The Australian Council of Recycling (ACOR) has released the results of an independent national audit of packaging environmental labelling...

The Australian Council of Recycling (ACOR) has released the results of an independent national audit of packaging environmental labelling in Australia. The independent audit found that across supermarkets, takeaway outlets, and convenience stores in two capital cities found after only two years in market; 88% of the packaging components sampled...

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Message from the CEO | 8 September 2020

After being in lockdown for weeks on end, the Victorian Government has announced a roadmap to steadily reopen the...

After being in lockdown for weeks on end, the Victorian Government has announced a roadmap to steadily reopen the state. Unfortunately, asides from essential retail outlets, the sector will remain closed until at least 26 October. This will bring the total time that retail has been in lockdown to...

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Blue Yonder | 6 key supply chain planning strategies to prepare for the new normal

BlueYonder and NRA Technology partner Zebra Technologies will be jointly hosting the webinar Empowering distribution centres – Keeping the...

BlueYonder and NRA Technology partner Zebra Technologies will be jointly hosting the webinar Empowering distribution centres – Keeping the lights on through ongoing disruption on Tuesday 15th September at 12:00pm. Register for the webinar here   By now we all understand the importance of adapting to the impacts of COVID-19. The critical...

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Presumptuous payroll rules end in heavy penalties for employer

By Alex Millman and Lindsay Carroll, NRA Legal In a stern warning for employers who “automate” certain parts of their...

By Alex Millman and Lindsay Carroll, NRA Legal In a stern warning for employers who “automate” certain parts of their payroll processes, the South Australian Employment Tribunal (the Tribunal) has slammed an employer with significant penalties for automatically deducting unpaid meal breaks from an employee’s day. The Tribunal also imposed penalties...

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Make time to ask R U OK this Thursday

The National Retail Association has been putting the mental health of our retailers at the forefront over the past...

The National Retail Association has been putting the mental health of our retailers at the forefront over the past several months, from providing resources on mental health support on our COVID-19 page, to hosting webinars, to joining forces with our Workplace Wellness partner Luemo. However, in your own workplace it...

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The best eCommerce secrets are right under your nose

There’s a fairly straightforward formula used when it comes to creating online retail stores. We’re talking homepage, PLP, PDP,...

There’s a fairly straightforward formula used when it comes to creating online retail stores. We’re talking homepage, PLP, PDP, inner content pages, blog. You know the drill. These best practice structures are accepted by the online community (customers, business owners and marketers alike) as the expected layout for an eCommerce...

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NRA wants to hear from retailers: Foundation Skills for Your Future Program

The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your...

The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your Future Program (FSK). If you have employees with gaps in their language, literacy, numeracy or digital skills, please get in touch with the NRA to discuss developing a fully funded program...

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Flight Centre’s customised hygiene service solution

The pandemic crisis has led to dramatic shifts in consumer behavior. Our retail customers have their work cut out...

The pandemic crisis has led to dramatic shifts in consumer behavior. Our retail customers have their work cut out for them to increase shopper dwell time, maintain loyalty and increase consumer confidence in a more visible – and permanent way. Five months after COVID-19 hit Australia, businesses are realising that...

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Tools for retailers to move towards omnichannel retail

Have you taken the leap towards omnichannel marketing? If not, you’re not alone.  Over 45% of marketers say they lack...

Have you taken the leap towards omnichannel marketing? If not, you’re not alone.  Over 45% of marketers say they lack the skills, technology or expertise to optimise their customer journey to an omnichannel approach.  As your digital marketing partner, we’ve organised a list of Shopify apps we use to optimise our...

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COVID-19 Update | 6 September 2020

Victoria announces roadmap to reopening, retail to experience protracted wait time Premier Daniel Andrews today unveiled time frames to getting...

Victoria announces roadmap to reopening, retail to experience protracted wait time Premier Daniel Andrews today unveiled time frames to getting Victoria open again after the recent COVID-19 outbreak. Currently, Melbourne is in Stage 4 restrictions. From 11:59pm on 13 September, they will take the First Step towards COVID Normal. Regional Victoria,...

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Retail rises in July, but uncertainty ahead as Australia plunges into recession

There was a solid rise in retail sales in July, however the National Retail Association (NRA) has warned that...

There was a solid rise in retail sales in July, however the National Retail Association (NRA) has warned that the sector remains braced for an uncertain time ahead as Australia plunges into its first recession since 1991. The Australian Bureau of Statistics (ABS) today released its retail sales report for...

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No exemptions declared by SA Treasurer for October Labour Day public holiday

Adelaide retailers should be aware that in the absence of any exemption declared by the Treasurer, trading hours for...

Adelaide retailers should be aware that in the absence of any exemption declared by the Treasurer, trading hours for non-exempt shops in South Australia for the Labour Day public holiday on Monday, 5 October 2020 are: Adelaide CBD – 11.00am to 5.00pm Adelaide suburbs & Millicent – CLOSED Country...

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Parliament passes JobKeeper 2.0

This afternoon, Parliament passed the Coronavirus Economic Response Package (Jobkeeper Payments) Amendment Bill 2020 which gives effect to the...

This afternoon, Parliament passed the Coronavirus Economic Response Package (Jobkeeper Payments) Amendment Bill 2020 which gives effect to the previously announced extension of the JobKeeper Payment Scheme until 28 March 2021. To continue participating in the scheme after 27 September 2020, employers will need to meet revised eligibility requirements, and reassess...

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