NRA Policy and Industry 

Representing your interests through…


We tackle the issues you can’t tackle alone. The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Giving retailers a voice

The NRA brings retailers together in a non-competitive environment where your voice is heard. As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Member engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Have questions about policy or industry projects?

Contact David Stout at or call 1800 RETAIL (738 245).


The NRA is actively involved in issues that matter to retailers. Click on the topic links below to find out more.

Doing business

Business risks

Environmental regulations

Workplace relations

Regulatory reform

Product safety & technical standards

Special events



From the 1st of July 2018, it’s illegal for Queensland stores to supply single-use lightweight plastic bags. The NRA has partnered with the Queensland Government to help retailers navigate the new compliance issues, find alternative bag solutions, and to help retailers manage consumer sentiment to minimise negative impacts on their businesses.

Head to the QLD Bag Ban website for more information, including workshops, fact sheets, training kits, and other useful resources. 

Visit the QLD Bag Ban website >


Combating retail crime.

The NRA is seeking to bring together retailers, government, law enforcement agencies, and the public to create safer cities and vibrant retail precincts by launching the NRA SafeCity Network.

We are launching the NRA SafeCity Network as a 12-month trial in Brisbane CBD and Fortitude Valley, aimed at increasing collaboration and insight between retailers to reduce retail crime. If the trial proves successful, the program may be rolled out nation-wide.

Find out more >


NRA Trading Hours Committee

The NRA Trading Hours Committee is a group of regulatory compliance specialists who come together from many of Australia’s major retailers to discuss the regulations and policy regarding trading hours and public holidays. The Committee is an important forum for contributing to retail industry policy. The Committee communicates regularly with government, conveying the issues and concerns of the retail sector.

Find out more >


Technical Standards Committee

The NRA’s Technical Standards Committee is a group of quality assurance and product compliance specialists who come together from many of Australia’s retail businesses to discuss the challenges of product safety and compliance.

Find out more > 


The National Retail Association are conducting a survey to discover how much retailers are paying for electricity and from where they obtain their supply.  In this context, electricity suppliers are either Retail Electricity Companies (e.g. Origin, Energex, etc.) or Embedded Network Managers (shopping centres).

In addition, we are interested to know how many retailers within shopping centres are able to take advantage of recent legislative changes which encourage the use of metering technology, allowing retailers to be able to choose their own electricity supplier. The aim of these changes is to promote competition and reduce costs. The survey asks for information for single stores. Where a retailer has more than one outlet the survey allows for multiple stores to be entered. We would appreciate receiving data on all of your stores or any number of them, as time permits.

The results of this survey will help us better represent the interests of retailers with the regulators. Take the survey >


Recent Reports and Resources

View recent news and updates >


Filter: 2015 2014 2013
Penalty Rates Case Submission -March 2017Joint NRA HFA HBIA Submissions Casual and PT Employment CaseAttachment A - Joint Employer Survey QuestionsAttachment B - NRA Casual and PT Employment Survey ResultsLetter to the Minister for Commerce WA - Motor Vehicle Industry ReviewNT Discussion Paper Reducing Red Tape for Retail Shop LeasesNRA Submission - Evaluation of New Victoria HolidaysNRA Submission to the Post-implementation Review of the Fair Work Amendment Act 2013NRA Response to the Productivity Commission Draft Report on Workplace RelationsNRA Submission to Qld Finance and Admin CommitteeSubmission to the Senate Economics References CommitteeSubmission to the NTC RIS - Limited Quantities of Dangerous GoodsNRA Position Statement - GST on Digital DownloadsJoint Submission - Two Proposed New Public Holidays in VictoriaJoint Submission Attachment - Two Proposed New Public Holidays in VictoriaJoint Submission - Inquiry into Portability of Long Service Leave Entitlements for Victorian WorkersInquiry into Payroll Tax Rebate, Revenue and O ther Legislation Amendment Bill 2015Options to Limit Consumer Exposure to Hazardous Azo dyesCreating more Aussie jobs!Annual Wage Review 2014/15Inquiry into Australia’s Workplace Relations FrameworkMore Aussie Jobs: Using the budget to boost employmentBoosting Retail to Boost the BudgetAnnual Wage Review 2013/2014Improving Efficiency and Competitiveness for Australian RetailersA Level Playing Field for Australian RetailResponse to Productivity Commission Interim ReportInquiry on strategies to prevent and reduce criminal activity in QueenslandExtending Unfair Contract Term Protections to Small BusinessesNational Measurement Institute Regulatory ReformImproving efficiency and cutting red tapeProtecting the integrity of the GST systemTourist Refund SchemeNRA Fights for Fairness on GSTPriorities for the new GovernmentSubmission to the Carbon Tax Repeal TaskforceGST on Overseas Imports: public comments regarding retailer responsibilities for importsReview of Mandatory Standard for Bean Bags Oct 2013NRA Final Submission Fast Food Industry Award - Penalty Rates CaseReview of the LSL Act 1992 (Vic)