Lindsay Carroll

Lindsay is a leading workplace relations specialist and regularly provides employment law advice, support and representation to clients across...

Lindsay is a leading workplace relations specialist and regularly provides employment law advice, support and representation to clients across all sectors of the retail and quick service industries.

Read More

Rob Godwin

Rob is the Director and Head of Operations in Australia and is responsible for day-to-day commercial operations and performance, as well as...

Rob is the Director and Head of Operations in Australia and is responsible for day-to-day commercial operations and performance, as well as growing the Lovehoney brand in Australia & NZ.  Rob’s role at Lovehoney is diverse and encompasses creating, developing and implementing  a multi-level business plan and strategy to ensure the successful operations of Lovehoney Australia, while accelerating its year-on-year growth. Rob...

Read More

David Stout

As Director of the Policy team, David (he/him) draws on more than 32 years’ direct retail industry experience, including...

As Director of the Policy team, David (he/him) draws on more than 32 years’ direct retail industry experience, including in key management positions, to understand the challenges confronting retailers and clients to help them develop solutions. David is a highly-respected senior executive across a wide range of retail sectors including...

Read More

Colin Fruk

Colin Fruk is an accomplished and well-respected membership executive with a track record of strengthening associations and profit-for-purpose businesses,...

Colin Fruk is an accomplished and well-respected membership executive with a track record of strengthening associations and profit-for-purpose businesses, including the American Chamber of Commerce and the Chamber of Commerce & Industry Qld (CCIQ). Most notably, he played a central part in CCIQ’s growth, doubling membership and revenue over eight...

Read More

Flor Merza

Flor Merza is the Financial Controller of the National Retail Association, bringing a wealth of knowledge from the not-for-profit...

Flor Merza is the Financial Controller of the National Retail Association, bringing a wealth of knowledge from the not-for-profit space. Prior to her appointment as Financial Controller in 2022, Flor was the Head of Finance at the Leukemia Foundation. Flor graduated from the Queensland University of Technology with a...

Read More

Jo Ann Andres

Jo Ann Andres is the Accounts Officer of the National Retail Association. Jo Ann is a highly organised, detail-oriented and...

Jo Ann Andres is the Accounts Officer of the National Retail Association. Jo Ann is a highly organised, detail-oriented and experienced team member providing accounting support to the Financial Controller. Her role is vital to the Finance team in achieving their goal of producing financial reports on a timely manner. Prior...

Read More

Amy Lynes

Amy Lynes is a Senior Workplace Relations Consultant with the National Retail Association, a not-for-profit organisation that represents the...

Amy Lynes is a Senior Workplace Relations Consultant with the National Retail Association, a not-for-profit organisation that represents the interests of retailers and quick service restaurants across Australia. Amy is passionate about authentic leadership, and empowering others to reach their potential and achieve their goals. As an experienced people leader,...

Read More

Remy Atkinson

Before joining the NRA Legal team, Remy was an Employment Relations Advisor who assisted small and medium-sized businesses, from...

Before joining the NRA Legal team, Remy was an Employment Relations Advisor who assisted small and medium-sized businesses, from a variety of industries, to navigate the complexities of employment law. This experience has equipped her with the skills required to deliver practical advice on workplace compliance and employee management...

Read More

Kezia Wright

Having graduated from Bond University in 2021 with a Bachelor of Laws, Kezia has academically specialised in Corporate and...

Having graduated from Bond University in 2021 with a Bachelor of Laws, Kezia has academically specialised in Corporate and Commercial Law. Kezia takes pride in her unrelenting commitment to research, organisation, and attention to detail to deliver exceptional legal support to the NRA Legal team. Prior to joining the team,...

Read More

Victoria Hansen

Victoria has been delivering excellent customer service in the membership team as Member Engagement Manager since May 2019. She...

Victoria has been delivering excellent customer service in the membership team as Member Engagement Manager since May 2019. She now oversees all membership administration and retention activity.

Read More

Ebony Johnson

As Project Manager in the Policy team, Ebony brings a strong background across the retail, textile, and hospitality sectors...

As Project Manager in the Policy team, Ebony brings a strong background across the retail, textile, and hospitality sectors in project management, stakeholder relations, marketing and communications. Ebony brings her professional communication and problem-solving skills to all projects delivering consistently high-level results. Ebony is currently representing retailers on multiple taskforces...

Read More

Lily Charlton

Lily Charlton is an experienced policy officer who provides a high level of professionalism and organisation. Lily’s remit oversees...

Lily Charlton is an experienced policy officer who provides a high level of professionalism and organisation. Lily’s remit oversees the delivery of policy submissions to government, industry committees, industrial commission trading hour applications and supporting government relations. Lily ensures the policy team consistently meets or exceeds key deliverables on...

Read More

Ebony Fowler

Ebony is an experienced sustainability & design professional, supporting the policy team to coordinate and deliver projects that enable...

Ebony is an experienced sustainability & design professional, supporting the policy team to coordinate and deliver projects that enable the retail sector to adapt to new legislation, and innovate in order to meet state and national sustainability targets. Previously as a consultant, Ebony worked with leadership teams across many...

Read More

Ingrid Meharg Fernandes

Ingrid is proud to advocate for government policy that supports the best interests of our members across Australia’s retail...

Ingrid is proud to advocate for government policy that supports the best interests of our members across Australia’s retail industry. Ingrid draws on over 15 years of public service experience providing public policy advice and analysis. Her advice has been used to support regional, trade, small business, industry, and arts...

Read More

Lauren McGinty

Lauren provides administrative support to the policy department by ensuring data integrity and assisting the team with the strategic...

Lauren provides administrative support to the policy department by ensuring data integrity and assisting the team with the strategic integration of project data to achieve high level objectives.

Read More