Wayne Nosenzo

With over 35 years’ experience in business, retailing and franchising, Wayne Nosenzo joins the National Retail Association as National Director Training and Industry.

Wayne holds qualifications in Business, Retail Leadership, Franchising, Training, and English Language Teaching which allows him to lead the NRA Training team from the front, engage with Retailers, understand their priorities, and provide solutions to their people development challenges.

‘We can never take the consumer for granted; every day in a myriad of different ways we need to show them that we value their business, that we want to solve their purchasing challenge, serve them completely, and win their trust.’

Position: Director of Training and Industry Events