The NRA Policy Team exists to help retail businesses succeed and grow within an ever-changing regulatory environment.

Our team works with a wide range of industry stakeholders – retailers, government, law enforcement, regulatory bodies, shopping centres, community groups, supporting associations and many more – to develop industry-wide policy platforms or positions on issues of importance to the Australian retail sector.

We work with all retailers across the retail and food service industry – regardless of size, category or business model – from the largest department chains to family-run pizza shops. Similar issues affect all retailers every day – such as retail crime, product safety and environmental legislation – and we all benefit from sharing intelligence and real-world experience.

We work actively with governments at international, federal, state and local levels to ensure the interests and needs of the Australian retail and services sectors are protected and promoted. Rather than running from inevitable regulatory change, we provide a bridge between retailers and government – facilitating the exchange of ideas and information which ultimately leads to more informed, commercially-aware outcomes for all parties.

We place real-world insight above all else, so we actively engage with retailers – not from some ivory tower, but on the ground – in stores, strip precincts and shopping centres.

The NRA Policy team are in-house experts with industry-specific knowledge and experience, focused on innovative solutions and positive outcomes for retailers.

We tackle the issues you can’t tackle alone.

Contemporary retail issues

The NRA Policy team works on a wide and ever-expanding range of important issues facing the retail industry. Click on the topics below to access project information, tools and resources...

The Policy & Advocacy Team

Dominique Lamb

Dominique Lamb

Chief Executive Officer National Retail Association
Dominique Lamb is the CEO of the National Retail Association, who has extensive experience providing industrial relations and employment law advice to a range of small, medium and large businesses across a range of industries.
David Stout

David Stout

Director Policy National Retail Association
David is a highly-respected senior executive across a wide range of retail sectors including corporate affairs, operations, customer insights, finance, procurement, risk and regulation, stakeholder engagement, community and supply chain.  He is favourably regarded as a bipartisan and ethical operative in best practice across retail and corporate industry, regional and urban councils, local and state governments, and is currently involved in multiple advisory groups / committees.
Ebony Johnson

Ebony Johnson

Project Manager, Policy National Retail Association
As Project Manager in the Policy team, Ebony brings a strong background across the retail and hospitality sectors in project management, stakeholder relations, marketing, events and communications. Ebony provides project management expertise to multiple projects, including NRA’s bag ban programs, sustainability, product safety, retail crime and committees.
Ginny Morris

Ginny Morris

Project Engagement Manager National Retail Association
With 12 years’ experience in retail, Ginny is a devoted and professional trainer and facilitator with strong operational and management acumen extending across retail, hospitality, and customer-focused businesses.