The National Retail Association Policy Team exists to help retail businesses succeed and grow within an ever-changing regulatory environment.

Our team works with a wide range of industry stakeholders – retailers, government, law enforcement, regulatory bodies, shopping centres, community groups, supporting associations and many more – to develop industry-wide policy platforms or positions on issues of importance to the Australian retail sector.

We work with all retailers across the retail and food service industry – regardless of size, category or business model – from the largest department chains to family-run pizza shops. Similar issues affect all retailers every day – such as retail crime, product safety and environmental legislation – and we all benefit from sharing intelligence and real-world experience.

We work actively with governments at international, federal, state and local levels to ensure the interests and needs of the Australian retail and services sectors are protected and promoted. Rather than running from inevitable regulatory change, we provide a bridge between retailers and government – facilitating the exchange of ideas and information which ultimately leads to more informed, commercially-aware outcomes for all parties.

We place real-world insight above all else, so we actively engage with retailers – not from some ivory tower, but on the ground – in stores, strip precincts and shopping centres.

The National Retail Association Policy Team are in-house experts with industry-specific knowledge and experience, focused on innovative solutions and positive outcomes for retailers.

We tackle the issues you can’t tackle alone.

Current activity

Submission: NSW Plastics Plan


The NSW Government is seeking public feedback on the NSW Plastics Plan Discussion Paper – Cleaning Up Our Act: Redirecting the Future of Plastic in NSW. The NSW Plastics Plan Discussion Paper—Cleaning Up Our Act outlines the first step in developing a new, comprehensive approach to reducing plastic use and managing plastic waste and pollution in NSW.

Submission: NSW 20 year Waste Strategy


The Department of Planning, Industry and Environment (NSW) are seeking public feedback on the future of waste and recycling in New South Wales. The NSW 20-Year Waste Strategy is a whole-of-government initiative to provide a long-term strategic direction for communities, industry and all levels of government to work together to build resilient services and markets […]

Submission: QLD Single-Use Plastics


The Queensland Government is proposing a ban on the supply of specific single-use plastic products, starting with straws (taking into account the needs of people with disability or healthcare needs), cutlery, plates and stirrers. More information on the products. The Single-Use Plastic Items Consultation Regulatory Impact Statement (RIS) (PDF, 973KB) has been developed to evaluate banning these particular single-use […]

Event: ACT Plastic Reduction Taskforce


The ACT Government will introduce legislation to ban the sale and distribution of problematic and unnecessary single-use plastic products early next year. Link:

Event: National Retail Sustainability Committee


The National Retail Sustainability Committee seeks to minimise impact on the environment, whilst maintaining reputation and meeting the current and future expectations of customers. The Sustainability Committee aims to: bring together experts from across the retail industry, government and associated stakeholders to continue the momentum of positive sustainability regulations; consider the impact of retail activities […]

Event: National Retail Technical Standards Committee


The NRA Technical Standards Committee (NRA-TSC) brings together quality assurance and product compliance specialists from multiple retail categories to discuss challenges and solutions in terms of product safety and compliance. This group provides an opportunity for retailers to: Keep up to date with changes in the technical standards applying to your products Learn from your […]

Events: State-based Retail Crime Committees


The National Retail Association’s state-based Retail Crime Committees bring together groups of specialists across many of Australia’s retail businesses to discuss the challenges of retail crime, loss prevention and law enforcement. The Committees aim to give loss specialists and managers in retail organisations the opportunity to: Collaborate and learn from peers in the retail industry […]

For Consideration: Product Stewardship Product List


The Minister for the Environment has listed the classes of products below in accordance with Section 108A of the Product Stewardship Act 2011 (the Act). Listed classes of products are those for which the Minister will consider, during 2017-18, whether some form of accreditation or regulation under the Act might be appropriate. Plastic microbeads and products containing […]

Event: ACT Plastic Reduction Taskforce


The ACT Government will introduce legislation to ban the sale and distribution of problematic and unnecessary single-use plastic products early next year. Link:

Event: SA Single-Use Plastics Stakeholder Taskforce


Green Industries SA – next Single-Use Plastics Stakeholder Taskforce meeting will be held from 1:00pm – 4:00pm (ACDT) on Wednesday, 26 February 2020.

The Policy & Advocacy Team

The NRA are currently involved in a wide range of projects, partnerships, working groups and task forces to represent retailer interests:


  • Founder of the National Retail Sustainability Committee
  • Partnership with the QLD Government to assist retailers to manage and comply with the QLD bag ban (since 2017)
  • Partnership with the WA Government to assist retailers to manage and comply with the WA bag ban (since 2018)
  • Partnership with the VIC Government to assist retailers to manage and comply with the VIC bag ban
    • Department of Environment, Land, Water & Planning (DELWP) (since early 2019)
    • Environmental Protection Authority (EPA) Victoria (since Nov 2019)
  • Industry Association Members of the Australian Packaging Covenant Organisation (APCO)
  • Industry Member of SA Single-Use Plastics Industry Reference Group
  • Industry Member of WA Container Deposit Scheme Advisory Group
  • Industry Member of ACT Single-Use Plastics Industry Reference Group
  • Industry Member of VIC EPA Small Business and Manufacturing Reference Group
  • Industry Supporter of Moving the Needle (reduce textile waste) program
  • Industry Member of Battery Stewardship Council



Dominique Lamb

Dominique Lamb

Chief Executive Officer National Retail Association
Dominique Lamb is the CEO of the National Retail Association, who has extensive experience providing industrial relations and employment law advice to a range of small, medium and large businesses across a range of industries.
David Stout

David Stout

Director Policy National Retail Association
David is a highly-respected senior executive across a wide range of retail sectors including corporate affairs, operations, customer insights, finance, procurement, risk and regulation, stakeholder engagement, community and supply chain.  He is favourably regarded as a bipartisan and ethical operative in best practice across retail and corporate industry, regional and urban councils, local and state governments, and is currently involved in multiple advisory groups / committees.
Ebony Johnson

Ebony Johnson

Project Manager, Policy National Retail Association
As Project Manager in the Policy team, Ebony brings a strong background across the retail and hospitality sectors in project management, stakeholder relations, marketing, events and communications. Ebony provides project management expertise to multiple projects, including NRA’s bag ban programs, sustainability, product safety, retail crime and committees.
Trevor O’Hara

Trevor O’Hara

Project Manager, Safe Retail Precincts National Retail Association
Having recently completed his previous role as CEO for Crime Stoppers Queensland for over 12 years, Trevor O'Hara is well acquainted with managing and overseeing complex business operations, with demonstrated accomplishments surrounding community safety enhancement, innovation, change management, strategic stakeholder management, contact centre services, team and capacity building.
Ginny Morris

Ginny Morris

Project Officer - Safe Retail Precincts National Retail Association
With 12 years’ experience in retail, Ginny is a devoted and professional trainer and facilitator with strong operational and management acumen extending across retail, hospitality, and customer-focused businesses.
Lily Charlton

Lily Charlton

Administration Officer, Policy National Retail Association
Lily Charlton provides a high level of professionalism and organisation, assisting with the NRA Policy team's extensive range of retail committees, state-wide bag ban programs and retail crime initiatives.