Although active armed offender incidents are very rare in Australia, these types of devastating events can occur and crowded places, such as shopping centres, have been targeted in other events around the world.

Do you know what to do if an active armed offender came into your business with the sole intention of hurting people? Like any emergency, you should have a well-practiced plan for what to do.

The National Retail Association has specific training to help retailers prepare, survive and recover from active armed offender incidents. Contact us at for more information.





Contact our team

Retailers have a wide range of pressures and obligations in terms of providing best practice information and resources to keep their teams safe and prepared. The National Retail Association offers training and assistance in preparing teams for serious incidents or emergency events such as managing an active armed offender, dealing with aggressive behaviour or reporting suspicious activity. Contact us for more information.

David Stout

David Stout

Director Policy National Retail Association
David is a highly-respected senior executive across a wide range of retail sectors including corporate affairs, operations, customer insights, finance, procurement, risk and regulation, stakeholder engagement, community and supply chain.  He is favourably regarded as a bipartisan and ethical operative in best practice across retail and corporate industry, regional and urban councils, local and state governments, and is currently involved in multiple advisory groups / committees.
Trevor O’Hara

Trevor O’Hara

Project Manager, Safe Retail Precincts National Retail Association
Having recently completed his previous role as CEO for Crime Stoppers Queensland for over 12 years, Trevor O'Hara is well acquainted with managing and overseeing complex business operations, with demonstrated accomplishments surrounding community safety enhancement, innovation, change management, strategic stakeholder management, contact centre services, team and capacity building.
Ginny Morris

Ginny Morris

Project Officer - Safe Retail Precincts National Retail Association
With 12 years’ experience in retail, Ginny is a devoted and professional trainer and facilitator with strong operational and management acumen extending across retail, hospitality, and customer-focused businesses.