Training

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams and future workforce effectively. Our People Leadership Program is a comprehensive program that delivers critical skills such as effective communication, negotiation and resilience.

Retail is the second largest employing industry in Australia.  It is the largest employer of young workers and women, and offers job opportunities in all regions.  Retail is a fantastic way for people to start their working life, or to make a career change into.

The NRA has delivered our Ready for Retail course to over 500 participants over the last 3 years, with high job outcomes and course completion rates.

We collaborate with community organisations, job actives and businesses that share our core value of preparing people from diverse backgrounds to work effectively in the retail industry.

The NRA Training and Development team specialise in retail training and offer the following accredited training courses.

• Certificate I in Retail Services
• Certificate II in Retail Services
• Certificate III in Retail Services
• Certificate IV in Retail Management
• Diploma of Retail Leadership

For more information about these courses, call our tollfree number 1800 732 066 or click below.

Food Safety training provides you with an extensive understanding of the role a Food Safety Supervisor must play within the workplace.

Whether you are legally required to or not, having a qualified food safety supervisor in your team can only benefit your business.

Wellbeing is an essential part of creating a safe and healthy workplace.  This online course looks at how managers and team members can support each other and themselves. Each of the key topic are summarized below. It is designed to give you practical steps to improve your own wellbeing and assist others when they need help.  It also includes specific information on the wellbeing challenges associated with working in the current COVID-19 affected workplace.

This course will regularly be updated as more information becomes available and best practice is improved.

NRA has developed a suite of Professional Development and Workshop sessions to choose from that can be customised and delivered in your business at times convenient to your team.

The National Retail Association has joined the panel of pre-approved service providers (registered training organisations) available to support employers, industry organisations, and participants, to develop and deliver the Australian Government’s $52.5 million Foundation Skills for Your Future Program over four years, to 30 June 2023. We will do this by supporting Australians as they undertake further education and training, remain in employment, or change jobs.

The National Retail Association will support eligible Australians to develop critical language, literacy, numeracy, and digital (LLND) skills that are required by employers and industry, to meet current and future skills needs.

NRA holds a VET Industry Advisory Organisation (VETIAO) Services Agreements with the Department of Employment, Small Business and Training for the provision of Industry Intelligence related to Queensland retail.

Jobs in retail are often considered to be something people do while they’re studying or waiting to enter another workforce. However, the Australian retail industry is vibrant and ever changing with opportunity for career advancement and job satisfaction. In every sector, the retail industry is changing rapidly as it adjusts to service customers who through technology have much more choice. This is bringing exciting new trends and innovations to the industry.
Employing over 400,000 young people Australia wide, the Retail industry is made up of many different sectors, each offering rewarding career pathways. You can download and read about some of these on our free Retail is Your Future resources.

Acknowledgement: These resources have been adapted from Service Skills South Australia’s, Retail Executive Program.

While the majority of Australian retail businesses are open to hiring people with a disability, a much lower percentage are currently employing someone with a disability.

Our Project, “Ready and Able”, provides useful information to help retail employers when considering employing a person with a disability, and overcome any blockages they may be encountering.

Soul Safe™ is an online training solution that educates, trains and certifies businesses in infection prevention and control. They provide businesses and individuals with critical knowledge, skills and resources needed to prioritise hygiene and safety into the future.

Soul Safe™ assists our NRA members by providing:

• Practical and relevant online training to upskill and empower all staff of your business
• Knowledge in how to become compliant with government guidelines and industry COVID Safe plans
• Frameworks to assess and update protocols and physical distancing in your business
• Cost effective measures to implement sanitising requirements and cleaning standards
• A competitive advantage for your brand as a market leader