Training

The Small Business Online Training Program has been developed by the National Retail Association with support from the Queensland Government to deliver free online training and learning opportunities for COVID-19 impacted small businesses.

With short courses covering everything from sales and marketing and leadership skills to analysing and strategising for your business, the Program provides free on-demand learning to business owners.

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams and future workforce effectively. Our People Leadership Program is a comprehensive program that delivers critical skills such as effective communication, negotiation and resilience.

Retail is the second largest employing industry in Australia.  It is the largest employer of young workers and women, and offers job opportunities in all regions.  Retail is a fantastic way for people to start their working life, or to make a career change into.

The NRA has delivered our Ready for Retail course to over 500 participants over the last 3 years, with high job outcomes and course completion rates.

We collaborate with community organisations, job actives and businesses that share our core value of preparing people from diverse backgrounds to work effectively in the retail industry.

The NRA Training and Development team specialise in retail training and offer the following accredited training courses.

• Certificate I in Retail Services
• Certificate II in Retail Services
• Certificate III in Retail Services
• Certificate IV in Retail Management
• Diploma of Retail Leadership

For more information about these courses, call our tollfree number 1800 732 066 or click below.

Food Safety training provides you with an extensive understanding of the role a Food Safety Supervisor must play within the workplace.

Whether you are legally required to or not, having a qualified food safety supervisor in your team can only benefit your business.

NRA has developed a suite of Professional Development and Workshop sessions to choose from that can be customised and delivered in your business at times convenient to your team.

The National Retail Association has joined the panel of pre-approved service providers (registered training organisations) available to support employers, industry organisations, and participants, to develop and deliver the Australian Government’s $52.5 million Foundation Skills for Your Future Program over four years, to 30 June 2023. We will do this by supporting Australians as they undertake further education and training, remain in employment, or change jobs.

The National Retail Association will support eligible Australians to develop critical language, literacy, numeracy, and digital (LLND) skills that are required by employers and industry, to meet current and future skills needs.

NRA holds a VET Industry Advisory Organisation (VETIAO) Services Agreements with the Department of Employment, Small Business and Training for the provision of Industry Intelligence related to Queensland retail.

Jobs in retail are often considered to be something people do while they’re studying or waiting to enter another workforce. However, the Australian retail industry is vibrant and ever changing with opportunity for career advancement and job satisfaction. In every sector, the retail industry is changing rapidly as it adjusts to service customers who through technology have much more choice. This is bringing exciting new trends and innovations to the industry.
Employing over 400,000 young people Australia wide, the Retail industry is made up of many different sectors, each offering rewarding career pathways. You can download and read about some of these on our free Retail is Your Future resources.

Acknowledgement: These resources have been adapted from Service Skills South Australia’s, Retail Executive Program.

Soul Safe™ is an online platform delivering best practice hygiene and health training, upskilling your business to become an industry leader in creating and maintaining a consistently healthy and COVID free workplace.

Soul Safe™ allows businesses to promote themselves as a leading hygienic and healthy workplace in their industry, providing support and reassurance to employees and inspiring customer confidence.

Soul Safe™ assists our NRA members by providing:

• An easy to implement, infinitely scalable solution to train and upskill your workforce in important topics including hygiene, physical and mental health, diet and exercise
• Practical knowledge in how to continue to work safely as well as your employee’s own responsibilities for hygiene and health in their day-to-day lives
• Knowledge in how to locate and understand government guidelines and implement effective COVID safe practices
• A solution to promote your business’ safe return to work to both your employees and customers
• Regularly updated and reviewed courses and ongoing notifications to maintain your businesses positive hygiene and health culture
• A competitive advantage for your business as a market leader