Retailer’s choice for recruitment – short courses to get you ready for a role in:
- Customer service.
- Face-to-face delivery for Queensland.
- Online, trainer-led, available nationally.
This 5-day course is split into 2 weeks, from 9am-2pm. Please speak to us to schedule in dates.
Learn how to give great customer service experiences to every customer.
Manage disrespectful, aggressive or abusive customers – SIRXCEG008.
Skills once you start - tax file number, super and understanding workplace policies.
Prepare for virtual interviews.
The NRA Retail Institute is a nationally Registered Training Organisation (RTO Code 0712) that delivers training throughout Australia, including all states and regional areas. Train with us and make sure you have the necessary skills and foundation set up to compete and thrive in the ever-growing online marketplace.