Interested in working with people?

Consider a career in a customer service environment this Christmas season!

This certificate crosses over to a variety of occupations – any occupation that delivers customer service.

Face-to-face trainer-led program:

  • 2 days per week for 8 weeks
  • Tuesdays and Wednesdays
  • 9.00am – 2.30 pm
  • Laptop or tablet required to access learning materials
  • Course fee depends on eligibility:
  • C3G with contribution fee of $100.00 concession, $250.00 non-concession
  • Fee for Service fee $2200.00

Virtual Zoom trainer-led program:

  • 2 days per week for 8 weeks
  • Thursdays and Fridays
  • 9.00am – 2.30 pm
  • Laptop or tablet required to access learning materials
  • Course fee depends on eligibility:
  • C3G with contribution fee of $100.00 concession, $250.00 non-concession
  • Fee for Service fee $2200.00

Need more information on the course? Call us on 1800 732 066, or email Jeena at [email protected] and we will walk you through this course and other courses that may be relevant to you.

Contact Jeena

The NRA Retail Institute is a nationally Registered Training Organisation (RTO Code 0712) that delivers training throughout Australia, including all states and regional areas. Train with us and make sure you have the necessary skills and foundation set up to compete and thrive in the ever-growing online marketplace.

Book our courses