Performance management starts with great communication and an ability to deliver constructive feedback to your team. In this workshop, our workplace relations advisors will guide retail leaders through rational methods of performance management and how to best minimise the legal risks associated with getting performance management wrong.
From $950* + GST (full & half days available)
*Contact our team for a tailored quote for your specific business needs.
This intermediate to advanced level course is suitable for business owners, managers and HR professionals.
How to be an effective coach
How to give constructive feedback and have difficult conversations
Identifying early behaviours and performance issues
How to commence a formal performance management process
Implementing performance improvement plans
Tips and strategies for responding to common performance management scenarios
The consequences if you get it wrong
Accredited or non-accredited: which is right for you?
As a nationally Registered Training Organisation (RTO Code 0712), the NRA Retail Institute delivers both accredited and non-accredited training across Australia. But what is the difference? What does it really mean for you? And which one is right for you?