Working in a world with an ongoing pandemic presents some unique challenges. It's vital that we are prepared and ready to protect ourselves and our teams. This training is designed to help people who work at any level of a retail business to be ready and confident.
Food safety is important as it helps to protect consumer from the risk of food borne illnesses. It also helps to prevent consumers from risks of health –related conditions such as allergy and even death. This series of short videos gives basic information about maintain food safety in a retail environment.
Wellbeing is an essential part of creating a safe and healthy workplace. This course examines how managers and team members can support themselves and assist each other in a retail workplace. It also includes a quick reference guide for you to print and use.
If you don't know how your business is doing, how can you change things?
This seminar examines the identification of your customers by segmenting them into key demographics. Once you know who they are, you can identify trends and needs for each "segment" and adjust your offerings to cover any unmet needs. This creates more opportunities for your business.
We're all familiar with loyalty programs. Customers wallets are usually chock full of different loyalty cards from a variety of businesses. This seminar looks at customer loyalty schemes - what they are and how they can add value to your business. We will look at the differences between loyalty, reward and incentive schemes, their aims and emerging trends in these areas.
This seminar looks at the best way to manage your inventory or stock - getting the right stock in the right place at the right time! This is usually one of the biggest costs to your business and effective management is a major factor in your success. These helpful tips will assist you to make the right decisions around your stock management.
This seminar looks at promotional techniques and what might work best for your business. We outline kind of information retailers should be capturing to monitor the success or otherwise of the promotion. The ability to analyse and learn from this information is vital to ensure future successful promotions.
In this COVID-19 affected world, should I move my business to the online space? How do I make the transition? What would the advantages be? How can I learn how to manage this platform? Find out more.
Do you need to be on social media? Should I be on Facebook, LinkedIn, Instagram, TikTok - all of them, some of them, or none of them? What are the benefits? How difficult is it to do? We explore how social media has changed from an online hangout to a serious selling platform.
In a crisis, it's easy to become frozen with indecision on how best to navigate through. This seminar examines how to make those BIG decisions that can have major consequences for your business.
Is a good manager automatically a good leader? What is the difference between leadership and management? This seminar looks at what it takes to be a successful leader and the difference between a leader and a manager.
Being an entrepreneur means coming up with creative solutions to problems and putting something new out into the world. In this course, you'll get key insights on the types of entrepreneur and what you need to know to grow your business.