Message from the CEO: 7 July 2020

It’s a somber start to the week, as the rapid escalation of COVID-19 cases in Victoria has caused Queensland,...

It’s a somber start to the week, as the rapid escalation of COVID-19 cases in Victoria has caused Queensland, New South Wales and the ACT to close their borders to travellers from this state. We have seen the public housing estates go into complete lockdown, and the Premier of...

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NRA welcomes ACCC announcement regarding rent relief measures

The National Retail Association (NRA) has welcomed the ACCC announcement proposing to grant authorisation for NRA members to engage...

The National Retail Association (NRA) has welcomed the ACCC announcement proposing to grant authorisation for NRA members to engage in information sharing and, in the case of tenants, collective bargaining with respect to their leases. NRA CEO Dominique Lamb said the draft determination meant that NRA members are one...

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New safety standard for projectile toys

The ACCC has announced an updated mandatory safety standard for projectile toys, designed to protect children from serious eye...

The ACCC has announced an updated mandatory safety standard for projectile toys, designed to protect children from serious eye injuries or choking from toys like bow and arrow sets and toy guns. The mandatory standard prescribes requirements for the design, construction and labelling of projectile toys. Suppliers are now able...

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Retailers welcome COVID-19 rent relief ruling by ACCC

The National Retail Association (NRA) has today welcomed a ruling by the ACCC to authorise tenants to collectively bargain...

The National Retail Association (NRA) has today welcomed a ruling by the ACCC to authorise tenants to collectively bargain with landlords for continued rental relief if they’ve been adversely affected by COVID-19. The authorisation kicks in immediately and allows tenants impacted by COVID-19 to discuss, share information and collectively negotiate...

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Help protect your business from online scams

Originally posted on NBN Co website. Online scams are bad for business but, fortunately, there are steps you can take...

Originally posted on NBN Co website. Online scams are bad for business but, fortunately, there are steps you can take to help stop your business falling prey to common tricks. From the smallest of enterprises through to companies that span the globe, one thing that all businesses have in common is...

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What retailers need to know about free range egg laws

From April 26, egg producers, supermarkets and egg re-sellers must be sure that the labelling on all 'free range'...

From April 26, egg producers, supermarkets and egg re-sellers must be sure that the labelling on all 'free range' eggs lives up to the new standards, applied under Australian Consumer Law (ACL). The new laws have been put in place to ensure egg labelling is transparent and shoppers are getting...

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15/03/18 ACCC targets quad bike, button battery and furniture safety

Chairman Rod Sims today announced the ACCC’s product safety priorities for 2018 at the National Consumer Congress in Sydney,...

Chairman Rod Sims today announced the ACCC’s product safety priorities for 2018 at the National Consumer Congress in Sydney, and reaffirmed support for a general safety provision to be introduced in Australia law to reduce the risk of unsafe goods entering the market. “Today, I am proud to release a...

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Time running out for food producers to adopt Country of Origin labelling

Food businesses have less than six months left before the new country of origin labelling requirements become mandatory on 1...

Food businesses have less than six months left before the new country of origin labelling requirements become mandatory on 1 July 2018. Australian consumers have made it known they want clearer and more meaningful country of origin food labelling so they can make more informed choices about the food they buy. The...

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Retailers and landlords welcome ACCC authorisation of framework for retail innovation, activation

The Shopping Centre Council of Australia (SCCA) and the National Retail Association (NRA) have welcomed today’s determination by the...

The Shopping Centre Council of Australia (SCCA) and the National Retail Association (NRA) have welcomed today’s determination by the Australian Competition and Consumer Commission (ACCC) to re-authorise the Casual Mall Licensing Code of Practice. The Code, which provides for the balanced and consistent management of casual mall licensing in shopping...

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Message from the CEO: 12 September 2017

The retail trade figures for July released by the Australian Bureau of Statistics this week showed that the industry...

The retail trade figures for July released by the Australian Bureau of Statistics this week showed that the industry enjoyed a solid start to the financial year.  I’m always aware that these figures vary from state to state and sector to sector, but on the whole it was encouraging...

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EOFY Franchisor Obligations

By Angela Szczepanski and Sid Sidhu With the new financial year in full swing, franchisors are reminded not to forget...

By Angela Szczepanski and Sid Sidhu With the new financial year in full swing, franchisors are reminded not to forget their end of year obligations under the Competition and Consumer (Industry Codes – Franchising) Regulation 2014 (‘Franchising Code’). This article focuses particularly on the obligation to update your disclosure document...

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07/05/17 ACCC urges action on food labelling compliance

The Australian Competition and Consumer Commission (ACCC) is urging retailers to take action to ensure compliance with new food...

The Australian Competition and Consumer Commission (ACCC) is urging retailers to take action to ensure compliance with new food labelling requirements which come into effect on 1 July 2018. Previously, country of origin labelling was regulated under the Australia New Zealand Food Standards Code, but now these requirements have effect...

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Toppling furniture and televisions: Anchor them for child safety

The National Retail Association (NRA) has today released a Best Practice Guide for Furniture and Television Tip-Over Prevention in...

The National Retail Association (NRA) has today released a Best Practice Guide for Furniture and Television Tip-Over Prevention in an effort to improve child safety. Each year hundreds of children suffer injuries as a result of furniture and televisions toppling on them, with some suffering fatal injuries. NRA CEO Dominique Lamb...

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Consumer Law framework open for debate

HAVE YOUR SAYThe Australian Government’s Productivity Commission is undertaking a study of the current administration and enforcement of the...

HAVE YOUR SAYThe Australian Government’s Productivity Commission is undertaking a study of the current administration and enforcement of the Australian Consumer Law (ACL). Their main task is to examine the effectiveness of the multiple-regulator model in supporting a single national consumer policy framework, and to make findings on how...

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Technology retailer under fire for ‘misleading’ Returns Policy

by Ben Desir, NRA Legal Workplace AdvisorThe Australian Competition and Consumer Commission (ACCC) has instituted proceedings for misleading and...

by Ben Desir, NRA Legal Workplace AdvisorThe Australian Competition and Consumer Commission (ACCC) has instituted proceedings for misleading and deceptive conduct against a technology retailer.The ACCC has accused several entities operating under the MSY Technology banner of misrepresenting consumers’ rights to remedies for faulty products, by claiming that:MSY Technology...

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Bicycle safety standards review – call for submissions

Bicycles in Australia are currently regulated by a mandatory safety standard that sets out requirements for braking, steering function,...

Bicycles in Australia are currently regulated by a mandatory safety standard that sets out requirements for braking, steering function, reflectors, bells, identification markers and user guidance. In addition to the mandatory standard all State and Territory road rules require bicycles to have a brake, reflectors and a bell.The Australian...

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