Message from the CEO – 2 April 2019

Throughout the history of retail, one thing has remained a constant: the need to remain competitive. A successful business...

Throughout the history of retail, one thing has remained a constant: the need to remain competitive. A successful business model today is not necessarily a match-winner in the future. Being competitive involves mastering a range of factors such as offering a quality product, keeping business costs efficient, as well as...

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Message from the CEO – 8 January 2019

Welcome to 2019! As you would have all experienced yourselves, Christmas 2018 was another busy and successful one for retail. Both...

Welcome to 2019! As you would have all experienced yourselves, Christmas 2018 was another busy and successful one for retail. Both the Christmas trade period and Boxing Day saw record sales figures as shoppers flocked to stores across the country. This was most welcome considering that 2018 had been a relatively...

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Message from the CEO – 2 October 2018

Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained...

Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained some interesting findings that the retail industry should acknowledge. Rest assured, the NRA has long maintained that traditional bricks and mortar outlets will continue to be at the forefront of the...

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Retail Panel: Why are department stores struggling?

Why are department stores struggling? A Retail Panel Podcast NRA CEO, Dominique Lamb, joins Steve Austin, Christine Moody, and Gary...

Why are department stores struggling? A Retail Panel Podcast NRA CEO, Dominique Lamb, joins Steve Austin, Christine Moody, and Gary Mortimer each week on ABC Radio to discuss and share insights into the retail industry, including technology trends and what it takes to survive in a disruptive environment. This week, the...

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Message from the CEO, Dominique Lamb: 16 January 2018

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics...

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics (ABS) released its retail trade report for November. The nation enjoyed a rather robust jump of 1.2 per cent in total sales to $26.4 billion – three times the market forecast...

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Message from the CEO, Dominique Lamb: 9 January 2018

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the...

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the back of what seemed like an entire year of uncertainty, it may be time for a little rest and reboot! 2017 certainly threw us a few curveballs - from the absurd...

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Message from the CEO: 19 December 2017

As we enter the final week before Christmas, I will keep it nice and brief for this week’s CEO...

As we enter the final week before Christmas, I will keep it nice and brief for this week’s CEO column. The Australian retail sector is again on track to record the highest level of sales for the Christmas trade period. We have forecast $48 billion to be spent nationally in...

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Message from the CEO: 28 November 2017

Why we won’t be taking money from Amazon to advocate its agenda over yours After months of speculation, Amazon’s soft...

Why we won’t be taking money from Amazon to advocate its agenda over yours After months of speculation, Amazon’s soft launch on Friday came and went without much ado, however we would be foolish to underestimate how aggressive the behemoth’s market entry will become over the coming months, and years. Amazon...

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5 reasons to attend the 5th Annual Retail Fulfilment Summit

The retail industry holds so many events through the year that it can be hard deciding which to attend....

The retail industry holds so many events through the year that it can be hard deciding which to attend. Here are 5 reasons why you should attend the Retail Fulfilment Summit, held in Melbourne from 26-28 February 2018, so save your spot today! 1. Industry backed The summit is truly for...

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Message from the CEO: 21 November 2017

Today we can share with you an exciting development for the association, that will open up entirely new avenues...

Today we can share with you an exciting development for the association, that will open up entirely new avenues for retailers all across the nation. After almost a century representing retailers of all sizes across the nation, we have today announced a national-first partnership with the National Online Retail Association...

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Message from the CEO: 26 September 2017

Last week, the Reserve Bank of Australia (RBA) began rolling out the new $10 note into the Australian economy,...

Last week, the Reserve Bank of Australia (RBA) began rolling out the new $10 note into the Australian economy, equipped with a raft of security measures to safeguard against counterfeiting. Just like with new $5 note introduced 12 months ago, the flashy new note features a clear window from top-to-bottom,...

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What effect will Amazon have on your business?

Statistics from Commonwealth Bank show that 51% of Aussie retailers are aware of Amazon’s inevitable arrival, but are unsure...

Statistics from Commonwealth Bank show that 51% of Aussie retailers are aware of Amazon’s inevitable arrival, but are unsure how to prepare a competitive strategy in order to compete. Amazon’s arrival will no doubt trigger retailers to rethink how they do business, but this should not be seen as a...

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Mornings with Steve Austin, ABC

Steve Austin and the Retail Panel are back with more insights into the retail industry! In the latest podcasts...

Steve Austin and the Retail Panel are back with more insights into the retail industry! In the latest podcasts we hear from the likes of NRA CEO Dominique Lamb, Christine Moody, Catherine Michael, Gary Mortimer and Jessy Cameron. Major online retailer to launch in Australia before Christmas One of the world's...

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Why Amazon won’t be Australian retail’s Kodak moment

Written by Lisa Carter, SAS Group There are a whopping 1,753 shopping centres around Australia (one of the highest numbers...

Written by Lisa Carter, SAS Group There are a whopping 1,753 shopping centres around Australia (one of the highest numbers per capita than any other developed country) as at August 2015, according to the Urbis Australian Shopping Centre Industry Report. And listening to the pundits, you can’t help but feel a...

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Message from the CEO: 2 May 2017

The media’s certainly been abuzz over the past week after retail giant Amazon finally (after months of speculation) confirmed...

The media’s certainly been abuzz over the past week after retail giant Amazon finally (after months of speculation) confirmed it would be expanding onto Australian shores, with a distribution centre tipped to be in Melbourne or Sydney. While many are already heralding the end of the retail world as we...

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Message from the CEO: 18 April 2017

In recent months a number of Australian newspapers and blogs have been identifying international companies that are looking to...

In recent months a number of Australian newspapers and blogs have been identifying international companies that are looking to enter the Australian retail market. Retail giant Amazon is expected to open their doors on Australian soil sometime later this year.  The Australian Financial Review (AFR) has published a number of...

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