Consumer Law framework open for debate

HAVE YOUR SAY The Australian Government’s Productivity Commission is undertaking a study of the current administration and enforcement of the...

HAVE YOUR SAY The Australian Government’s Productivity Commission is undertaking a study of the current administration and enforcement of the Australian Consumer Law (ACL). Their main task is to examine the effectiveness of the multiple-regulator model in supporting a single national consumer policy framework, and to make findings on how...

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Technology retailer under fire for ‘misleading’ Returns Policy

by Ben Desir, NRA Legal Workplace Advisor The Australian Competition and Consumer Commission (ACCC) has instituted proceedings for misleading and...

by Ben Desir, NRA Legal Workplace Advisor The Australian Competition and Consumer Commission (ACCC) has instituted proceedings for misleading and deceptive conduct against a technology retailer. The ACCC has accused several entities operating under the MSY Technology banner of misrepresenting consumers’ rights to remedies for faulty products, by claiming that: MSY...

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New country of origin food labels

Many consumers want information about where their food comes from. It is against the law for suppliers to mislead...

Many consumers want information about where their food comes from. It is against the law for suppliers to mislead you about the country of origin of products. New country of origin food labels On 1 July 2016, a new country of origin food labelling system will commence under the Australian Consumer...

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Have your say on the Australian Consumer Law

Consumer Affairs Australian and New Zealand is conducting a review of the Australian Consumer Law. An Issues Paper relating...

Consumer Affairs Australian and New Zealand is conducting a review of the Australian Consumer Law. An Issues Paper relating to this review has been released, which can be viewed here. Feedback is being sought on the following topics: 1. Consumer policy in Australia; 2. The legal framework; 3. Administration and enforcement; and 4. Emerging...

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Product Safety – A Guide to Testing

Australian Consumer Law (ACL) dictates that businesses operating in Australia must ensure the consumer products that they sell meet...

Australian Consumer Law (ACL) dictates that businesses operating in Australia must ensure the consumer products that they sell meet mandatory safety standards, are fit for their intended purpose and safe. One way of determining this is for products to be tested to show they meet the necessary standards. If...

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