Message from the CEO: 26 September 2017

Last week, the Reserve Bank of Australia (RBA) began rolling out the new $10 note into the Australian economy,...

Last week, the Reserve Bank of Australia (RBA) began rolling out the new $10 note into the Australian economy, equipped with a raft of security measures to safeguard against counterfeiting. Just like with new $5 note introduced 12 months ago, the flashy new note features a clear window from top-to-bottom,...

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The real cost of surcharging

Written by Dominique Lamb, CEO, NRA Adding a surcharge to card payments is a contentious business practice. Generally speaking, it...

Written by Dominique Lamb, CEO, NRA Adding a surcharge to card payments is a contentious business practice. Generally speaking, it needlessly annoys customers and compromises loyalty to your business. That’s why most businesses don’t surcharge. From September 1 this year, the Reserve Bank’s new surcharging rules will apply to small and...

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Businesses warned to be wary of counterfeit cash

UPDATE: In the last 24 hours, the National Retail Association has heard from members right across Australia, not just...

UPDATE: In the last 24 hours, the National Retail Association has heard from members right across Australia, not just Queensland, with sightings of counterfeit $50 and $100 notes in Victoria and New South Wales. We urge all retailers to inform your staff, read our tips below, and to inform...

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Cash & cheques decline in favour of digital payments

The Milestones Report released by the Australian Payments Clearing Association (APCA), the payments industry self-regulatory body, shows that the drop...

The Milestones Report released by the Australian Payments Clearing Association (APCA), the payments industry self-regulatory body, shows that the drop in cheque use in the 12 months to June 2016 is the greatest annual drop in the last decade. The report shows that cheque use dropped by 17.2% to 126.4 million....

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The next generation $5 banknote is coming

The Reserve Bank is preparing to release the next generation of Australian banknotes. This involves gradually transitioning all denominations...

The Reserve Bank is preparing to release the next generation of Australian banknotes. This involves gradually transitioning all denominations of banknotes to new designs, with upgraded security features, an innovative tactile function to assist the vision-impaired community and reduce counterfeiting. The first of these next generation banknotes is the new...

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