Managing customer frustration with cashless transactions

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one...

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. Researches argue that objects, including polymer banknotes, can remain infectious from anywhere between 6 and 24 hours, depending on the temperature and humidity. If a person is infected,...

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Australia has been named as a global leader in moving towards a cashless future

In a new global report, “The Cashless Journey,” MasterCard Advisors tracked how 33 major economies are progressing from cash-based...

In a new global report, “The Cashless Journey,” MasterCard Advisors tracked how 33 major economies are progressing from cash-based to cashless societies. The report identifies new technologies, government programs and consumer preferences as key factors that are driving this shift, creating more productive and inclusive economies. Cash still accounts for...

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