Sourcing face masks for your team

New face mask rules have come into effect over the past several days, as Queensland, Victoria and New South...

New face mask rules have come into effect over the past several days, as Queensland, Victoria and New South Wales grapple with growing outbreaks of COVID-19.   Face mask rules in Queensland Effective from 11 January to 22 January across Greater Brisbane...

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New state regulations for QR code contract tracing – what retailers need to know

Over the past few weeks, many State Governments have made contact tracing mandatory and introduced enhanced QR Code contact tracing measures to make the process more efficient...

Over the past few weeks, many State Governments have made contact tracing mandatory and introduced enhanced QR Code contact tracing measures to make the process more efficient and help stop the spread of COVID 19.    QR codes operate like barcodes and are read using smartphone cameras. If a patron does not have a smartphone, or chooses not to use a QR code to check-in, businesses must maintain a manual contact register,...

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Questions answered on retailer obligations under new NSW Covid Safe measures

As part of new Covid Safe measures that came in to place on Monday 23 November, businesses are now...

As part of new Covid Safe measures that came in to place on Monday 23 November, businesses are now required to use electronic check-in methods to collect patron details. Under the new requirement, businesses are also required to ensure patrons have provided the required information and must deny entry...

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Retail rises in July, but uncertainty ahead as Australia plunges into recession

There was a solid rise in retail sales in July, however the National Retail Association (NRA) has warned that...

There was a solid rise in retail sales in July, however the National Retail Association (NRA) has warned that the sector remains braced for an uncertain time ahead as Australia plunges into its first recession since 1991. The Australian Bureau of Statistics (ABS) today released its retail sales report for...

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Landmark report details wellbeing concerns for retail workers during COVID-19

The National Retail Association (NRA) has today released a landmark report detailing the health and wellbeing struggles of Australia’s...

The National Retail Association (NRA) has today released a landmark report detailing the health and wellbeing struggles of Australia’s second largest workforce as they battle COVID-19. Australia’s 1.5 million retail workers have been at the frontline of the COVID-19 pandemic, weathering increased risk, stress and abuse. NRA CEO Dominique Lamb said...

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Sourcing face masks for retail team members – industry tips

Face coverings are now mandatory for metropolitan Melbourne and Shire of Mitchell. Retail staff will need to wear a face...

Face coverings are now mandatory for metropolitan Melbourne and Shire of Mitchell. Retail staff will need to wear a face covering that conceals both the nose and mouth, unless they meet any of the criteria for lawful excuses such as a medical condition. If your business is ordering a large quantity...

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Suburban Adelaide shops and supermarkets required to revert to pre-COVID-19 hours of operation from 19 July 2020

Suburban Adelaide shops and supermarkets will be required to revert to their pre-COVID-19 hours of operation from this Sunday,...

Suburban Adelaide shops and supermarkets will be required to revert to their pre-COVID-19 hours of operation from this Sunday, with the State Government announcing it will not be granting a further 30-day exemption to support physical distancing. Under the 30-day exemptions – the first of which came into effect on...

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Retail rebounds in May as restrictions lifted, long road to recovery still ahead

Retail turnover rebounded in May by 16.3 per cent following the easing of COVID-19 restrictions, according to the preliminary...

Retail turnover rebounded in May by 16.3 per cent following the easing of COVID-19 restrictions, according to the preliminary retail trade report released by the Australian Bureau of Statistics (ABS). However, NRA CEO Dominique Lamb said that a sizeable rise in sales was guaranteed to happen as shops began to...

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Further extension of COVID-19 trading arrangements in Greater Adelaide

The Hon Rob Lucas MLC, Treasurer, has announced a further 30 day exemption for extended trading hours in the...

The Hon Rob Lucas MLC, Treasurer, has announced a further 30 day exemption for extended trading hours in the Greater Adelaide Shopping District (CBD & Suburbs). SA Health officials continue to support extended shop trading as a measure which assists in physical distancing.  “The public health advice is clear and,...

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Message from the CEO: 16 June 2020

Last week the Federal Attorney-General, Christian Porter, announced the memberships of the five industrial relations working groups charged with...

Last week the Federal Attorney-General, Christian Porter, announced the memberships of the five industrial relations working groups charged with ensuring Australia has an appropriate IR system to ensure a speedy economic recovery. I’m pleased to announce that the NRA has been selected to sit on the Award Simplification working group....

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Managing customer frustration with cashless transactions

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one...

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. Researches argue that objects, including polymer banknotes, can remain infectious from anywhere between 6 and 24 hours, depending on the temperature and humidity. If a person is infected,...

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CommBank extends repayment deferrals for business loans

In response to the COVID-19 pandemic, our partner Commonwealth Bank automatically deferred repayments on eligible BetterBusiness Loans and Equipment...

In response to the COVID-19 pandemic, our partner Commonwealth Bank automatically deferred repayments on eligible BetterBusiness Loans and Equipment Loans (Chattel Mortgage) for qualifying customers with total commercial lending limits with CommBank of up to $5 million. Despite the worst being over and the curve being flattened, many businesses are...

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Training to help retailers get back on their feet post COVID-19

The National Retail Association (NRA) has partnered with ASX-listed Registered Training Organisation (RTO) iCollege and Australian company Soul Safe™...

The National Retail Association (NRA) has partnered with ASX-listed Registered Training Organisation (RTO) iCollege and Australian company Soul Safe™ to be its exclusive Infection Prevention and Control (IPC) training and certification provider. This is to help retailers safely fast-track their return to work. “Our partnership with a number of industry associations...

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COVID-19 tsunami sees retail sales dive by record figure in April 2020

The economic tsunami caused by COVID-19 has seen retail sales dive by a record figure for a single month,...

The economic tsunami caused by COVID-19 has seen retail sales dive by a record figure for a single month, according to the Australian Bureau of Statistics (ABS). The ABS has revealed that retail turnover for April 2020 plummeted by a staggering 17.7 per cent, a slightly revised figure from the...

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Message from the CEO: 2 June 2020

Australia is now below 500 active Coronavirus cases, a remarkable feat compared to other nations around the world. Containing...

Australia is now below 500 active Coronavirus cases, a remarkable feat compared to other nations around the world. Containing the virus was always going to be critical in unwinding business restrictions and has resulted in all states and territories beginning the process of reopening their respective economies. This led to...

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Retail sales plunge in April as full force of COVID-19 hits

Retail sales plunged by a staggering 17.9 per cent in April according to the Australian Bureau of Statistics (ABS)...

Retail sales plunged by a staggering 17.9 per cent in April according to the Australian Bureau of Statistics (ABS) preliminary figures for the month. National Retail Association (NRA) CEO Dominique Lamb said the sobering figures show that April saw the full force of COVID-19 hit the economy. “April was the first...

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