Message from the CEO: 30 June 2020

The Fair Work Commission (FWC) is currently considering an application by the SDA to reverse the final reduction to...

The Fair Work Commission (FWC) is currently considering an application by the SDA to reverse the final reduction to Sunday penalty rates in the General Retail Industry Award 2010, due to take effect from 1 July 2020 (tomorrow). In addition to making a formal submission to the FWC opposing any...

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Retail rebounds in May as restrictions lifted, long road to recovery still ahead

Retail turnover rebounded in May by 16.3 per cent following the easing of COVID-19 restrictions, according to the preliminary...

Retail turnover rebounded in May by 16.3 per cent following the easing of COVID-19 restrictions, according to the preliminary retail trade report released by the Australian Bureau of Statistics (ABS). However, NRA CEO Dominique Lamb said that a sizeable rise in sales was guaranteed to happen as shops began to...

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Further extension of COVID-19 trading arrangements in Greater Adelaide

The Hon Rob Lucas MLC, Treasurer, has announced a further 30 day exemption for extended trading hours in the...

The Hon Rob Lucas MLC, Treasurer, has announced a further 30 day exemption for extended trading hours in the Greater Adelaide Shopping District (CBD & Suburbs). SA Health officials continue to support extended shop trading as a measure which assists in physical distancing.  “The public health advice is clear and,...

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Big grants for small business: NSW Government announces new recovery grants

The New South Wales government is doing all it can to help local businesses get back on their feet....

The New South Wales government is doing all it can to help local businesses get back on their feet. It was announced Tuesday 16th June that new recovery grants will become available from July 1st 2020. “Today we signal to the people of NSW a shift in direction, from response...

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Message from the CEO: 16 June 2020

Last week the Federal Attorney-General, Christian Porter, announced the memberships of the five industrial relations working groups charged with...

Last week the Federal Attorney-General, Christian Porter, announced the memberships of the five industrial relations working groups charged with ensuring Australia has an appropriate IR system to ensure a speedy economic recovery. I’m pleased to announce that the NRA has been selected to sit on the Award Simplification working group....

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nbn™ COVID-19 Behavioural Change Survey: 7 in 10 consciously supporting local businesses and set to do more online

Almost half of respondents say their households have increased their online shopping activities since the COVID-19 crisis began ...

Almost half of respondents say their households have increased their online shopping activities since the COVID-19 crisis began 70% say they are now consciously supporting local businesses online 70% would like to support more local businesses, but felt they only had a limited online presence A groundswell of support...

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Managing customer frustration with cashless transactions

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one...

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. Researches argue that objects, including polymer banknotes, can remain infectious from anywhere between 6 and 24 hours, depending on the temperature and humidity. If a person is infected,...

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SafeCity Network Brisbane – Retail Crime during COVID-19 recovery

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. Rise in crime on George St and Adelaide St Retailers have reported an increase in aggression, loitering and theft by people who appear to be...

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Training to help retailers get back on their feet post COVID-19

The National Retail Association (NRA) has partnered with ASX-listed Registered Training Organisation (RTO) iCollege and Australian company Soul Safe™...

The National Retail Association (NRA) has partnered with ASX-listed Registered Training Organisation (RTO) iCollege and Australian company Soul Safe™ to be its exclusive Infection Prevention and Control (IPC) training and certification provider. This is to help retailers safely fast-track their return to work. “Our partnership with a number of industry associations...

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COVID-19 tsunami sees retail sales dive by record figure in April 2020

The economic tsunami caused by COVID-19 has seen retail sales dive by a record figure for a single month,...

The economic tsunami caused by COVID-19 has seen retail sales dive by a record figure for a single month, according to the Australian Bureau of Statistics (ABS). The ABS has revealed that retail turnover for April 2020 plummeted by a staggering 17.7 per cent, a slightly revised figure from the...

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Message from the CEO: 2 June 2020

Australia is now below 500 active Coronavirus cases, a remarkable feat compared to other nations around the world. Containing...

Australia is now below 500 active Coronavirus cases, a remarkable feat compared to other nations around the world. Containing the virus was always going to be critical in unwinding business restrictions and has resulted in all states and territories beginning the process of reopening their respective economies. This led to...

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SafeCity Network Brisbane – Retail Crime during COVID-19

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. COVID-19 Related Crime Retailers reported an increase in customers becoming aggressive towards staff due to social distancing measures put in place for their safety, deliberately...

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Retail sales plunge in April as full force of COVID-19 hits

Retail sales plunged by a staggering 17.9 per cent in April according to the Australian Bureau of Statistics (ABS)...

Retail sales plunged by a staggering 17.9 per cent in April according to the Australian Bureau of Statistics (ABS) preliminary figures for the month. National Retail Association (NRA) CEO Dominique Lamb said the sobering figures show that April saw the full force of COVID-19 hit the economy. “April was the first...

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Retailers welcome QLD Govt. COVID-19 small business grants

The National Retail Association (NRA) has welcomed the announcement by the Queensland State Government to provide $100 million worth...

The National Retail Association (NRA) has welcomed the announcement by the Queensland State Government to provide $100 million worth of grants to struggling small businesses suffering from the impact of COVID-19. The program will see eligible small businesses apply for grants valued up to $10,000 to mitigate the economic impact...

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Proportion of retail crime increases during COVID-19

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers...

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers from across the world have asked us about the impacts that COVID-19 is having and will likely have on retail crime now and in the post-pandemic future. So over the...

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Easing of restrictions welcomed, but restaurants measure needs consultation

The National Retail Association (NRA) has welcomed the lifting of several restrictions today, but has expressed concern over the...

The National Retail Association (NRA) has welcomed the lifting of several restrictions today, but has expressed concern over the new measure allowing only a maximum of 10 patrons to dine at restaurants. NRA CEO Dominque Lamb said that for many venues the 10-patron maximum rule will prove to not be...

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