Trading hours win for Regional Queensland retailers

IMAGE The National Retail Association has succeeded in its application for a one-off exemption for major stores in regional Queensland...

IMAGE The National Retail Association has succeeded in its application for a one-off exemption for major stores in regional Queensland to trade on the Boxing Day public holiday this year. In a judgement released today, the Queensland Industrial Relations Commission ordered that stores may trade between 8am and 5pm on the...

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More trouble on the way for 7-Eleven

Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman...

Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman is considering further legal action. While 7 Eleven has made efforts to change, including adapting its business model, changes to senior management and setting up compensation schemes to underpaid workers, new...

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TFN declaration now available online

There’s a lot of paperwork to complete when you hire new employees. The ATO have listened to you and...

There’s a lot of paperwork to complete when you hire new employees. The ATO have listened to you and developed a fillable TFN declaration form which is available on the ATO website. You no longer need to order the form and wait for it to be mailed to you. Just...

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Teleworking – what’s in it for employers?

Flexible work arrangements are no longer just for new parents as more employees are demanding the ability to work...

Flexible work arrangements are no longer just for new parents as more employees are demanding the ability to work from home or have the option of flexible hours. Millennials are leading the charge and older generations are taking note. Flexible work arrangements encourage existing employees to stay, entice new talent...

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Social Media Rules & Regulations HR Managers Need to Know

Yesterday, our Partners at Hello Social conducted a webinar exploring the Social Media Rules & Regulations HR Managers Need...

Yesterday, our Partners at Hello Social conducted a webinar exploring the Social Media Rules & Regulations HR Managers Need to Know, covering areas such as: What should be included in your social media guidelines. What you need to know from a legal perspective. Helping employees understand why these rules...

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7- Eleven, wages and the Franchise Code: The story so far

A recent decision in the Federal Circuit Court is one of the latest episodes in the ongoing 7-Eleven wages...

A recent decision in the Federal Circuit Court is one of the latest episodes in the ongoing 7-Eleven wages saga. Federal Circuit Court Judge, Michael Jarrett, saw fit to impose the largest penalty ever ordered for an action brought by the Fair Work Ombudsman on the operator of 7-Eleven...

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Bullying linked to suicidal thoughts

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage...

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage mental health issues in the workplace. New Australian research has identified that workplace bullying and harassment increases the likelihood of a worker developing suicidal thoughts. These results highlight a growing need...

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The recipe for a ‘fit’ Omni-channel retailer has people at it’s core

As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social...

As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social hubs’ on an omni-channel purchase journey; store staff are one of a retailer’s most powerful weapons. Not only do they help build genuine human to human relationships with your customers, but...

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Train and retain your staff to be fitter for business

After our last webinar we called for YOU to decide the next topic. From all the ideas submitted, there...

After our last webinar we called for YOU to decide the next topic. From all the ideas submitted, there was one recurring theme: your staff. When it comes to retail, your store staff are a vital component to delivering new types of value by matching the customer problem with the...

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Customer based sexual harassment prevalent in the Australian service sector

A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian...

A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian service sector, including the retail industry. The study, titled “‘But it’s your job to be friendly’: Employees coping with and contesting sexual harassment from customers in the service industry,” suggests that...

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Give the gift of a mentally healthy workplace

As the holiday period approaches, some businesses are preparing for a well-earned break while others are looking ahead to...

As the holiday period approaches, some businesses are preparing for a well-earned break while others are looking ahead to one of their busiest periods of the year. Whether you’re winding down or cranking up, the coming weeks are an ideal time to thank employees for their efforts over the year,...

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IR Update: Driver with Asperger’s not discriminated against

In a recent hearing in South Australia, an employer’s decision to refuse permanency to a driver with Asperger’s was...

In a recent hearing in South Australia, an employer’s decision to refuse permanency to a driver with Asperger’s was deemed unfair and irrational, but not a breach of any anti-discrimination laws. According to the Tribunal, it was fair to consider the potential for future injury and therefore no breach...

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