The Retail Panel: Retro is back!

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discuss Australia’s retail industry on ABC Radio....

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discuss Australia’s retail industry on ABC Radio. Below are some insights from last Thursday’s discussion. Pizza Hut is offering old-school experiences with a modern twist Over the past couple of decades, Pizza Hut lost a foothold in the Australian...

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Introducing our new lawyer for NRA Legal

We would like to take this opportunity to introduce our membership to our new lawyer on the NRA Legal...

We would like to take this opportunity to introduce our membership to our new lawyer on the NRA Legal team, Emma Treherne. Emma brings over 10 years' experience in workplace relations and human resources management experience to the National Retail Association. Emma has previously worked for Australian Industry Group, a leading employer association,...

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RainCheck: the new on-demand shopping experience

RainCheck is a platform that transcends the digital and physical worlds for retail shopping. It allows people to save items...

RainCheck is a platform that transcends the digital and physical worlds for retail shopping. It allows people to save items they discover online and request availability from store associates nearby, creating an on-demand shopping experience. With 90% of people discovering and researching new products online, 90% of transactions in retail still...

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From real-world to real qualifications

Convert real-world experience and skills into real qualifications Retail is an industry where a lot of talented people have experience...

Convert real-world experience and skills into real qualifications Retail is an industry where a lot of talented people have experience and knowledge, but they have no formal qualification. In fact, less than one third of the retail workforce holds a Certificate III or higher – the lowest average level of...

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One Woman concept store takes off

One Woman, the new concept store by Australia’s largest womenswear group, Specialty Fashion Group, is honing in on a...

One Woman, the new concept store by Australia’s largest womenswear group, Specialty Fashion Group, is honing in on a niche market with a new concept store aimed at women searching for a unique and personalised shopping experience. “There is no other concept like this in the world, where a woman...

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Immersive experiences draw consumers

Bricks and mortar stores have entered the era of digital, however it’s not all doom and gloom for retailers...

Bricks and mortar stores have entered the era of digital, however it’s not all doom and gloom for retailers who believe physical store fronts are still key to the shopping experience. A report from brand intelligence firm L2 suggests that 72% of shoppers consider the bricks and mortar experience most...

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The Future of IoT in Retail

While you might not have thought it, considering the rise of e-commerce, the future for in store retail is...

While you might not have thought it, considering the rise of e-commerce, the future for in store retail is looking brighter than ever. Retailers who manage to harness the power of big data are now able to create custom, curated journeys for their customers – maximising personalisation and flow...

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