Member Spotlight: Emma Miller, HR Manager of Boardriders Inc

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager of Boardriders Inc, previously know as Billabong Group. How long have you been in retail? / How did your retail career begin? My first job was in a retail environment, whilst...

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NRA’s Jo Maxwell steps into new role as National Relationship Manager

Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as...

Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as young as seven to hang out in a family friend’s corner store, and learn the tricks of the trade. Fast forward a few decades, and those old-fashioned customer service and people...

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Tips for new managers

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal....

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal. Anyone can boss people around and tell them what to do, but an effective leader requires you to be able to do more than assign tasks to staff members. Leading a...

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The Legalities of Workplace Liability

The Fair Work Ombudsman has warned employers and those in management positions to be careful of their actions when...

The Fair Work Ombudsman has warned employers and those in management positions to be careful of their actions when it comes to workplace liability.  Accessorial liability provisions contained in the Fair Work Act now make it possible that with body corporate employers, proceedings may be brought not only against...

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Employer “on notice” for overworking manager

The Victorian Supreme Court found an abattoir business to have breached its duty of care to an employee’s health...

The Victorian Supreme Court found an abattoir business to have breached its duty of care to an employee’s health by requiring them to work 70 hours a week and be on call 24/7. Due to Castricum Brothers Pty Ltd cutting its workforce, Joseph Roussety was promoted to plant manager, increasing...

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