Message from the CEO: 30 October 2018

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good...

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good Christmas and a bad Christmas can be crucial to the viability of a retail business. A strong festive season can not only provide a strong injection of profit, but also...

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Member Spotlight: Emma Miller, HR Manager of Boardriders Inc

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager of Boardriders Inc, previously know as Billabong Group. How long have you been in retail? / How did your retail career begin? My first job was in a retail environment, whilst...

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Message from the CEO – 25 September 2018

It’s no secret we’re addicted to our phones – just think about the panic most of us feel at...

It’s no secret we’re addicted to our phones – just think about the panic most of us feel at the thought of losing ours! While it’s also no secret these little devices have revolutionised our industry, the latest research from Salesforce suggests they are going to play an even greater...

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Changes to the Queensland Retail Shop Lease Act

Amendments to the Queensland Retail Shop Lease Act 1994 (Qld) made earlier this year in May are due to...

Amendments to the Queensland Retail Shop Lease Act 1994 (Qld) made earlier this year in May are due to come into effect from the 25th November 2016. The Queensland legislation sets mandatory minimum standards for retail shop leases in the state. Among other things, amendments to the Act will alter...

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Message from the CEO: 3 October 2016

Last week I mentioned the ongoing review of the General Retail Industry Award, and specifically the issue of penalty...

Last week I mentioned the ongoing review of the General Retail Industry Award, and specifically the issue of penalty rates for Sundays.  This week I attended a talk on the issue by the President of the Fair Work Commission, Justice Iain Ross.  While he didn’t comment on the likely...

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Want beer delivered with your pizza?

Crust Pizza are launching a new product offering that’s sure to be a hit with pizza-lovers across Australia. Customers ordering...

Crust Pizza are launching a new product offering that’s sure to be a hit with pizza-lovers across Australia. Customers ordering from the Armadale, Mill Park, Fitzroy and Melbourne CBD stores can now add wine, beer or cider to their pizza order and have it delivered to their door. Pizza with beer,...

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Stylerunner goes pop-up

Online athletic apparel retailer Stylerunner has ventured offline to trial their first physical pop-up store ‘Stylerunner LIT’ in Paddington,...

Online athletic apparel retailer Stylerunner has ventured offline to trial their first physical pop-up store ‘Stylerunner LIT’ in Paddington, Sydney. The pop-up store will offer a range of new and exclusive products, available only in the concept store, as well as a ‘customisation bar’ for apparel and shoes and a...

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Take the lead in addressing domestic violence in your workplace

A recent study conducted in Canada has identified that one in three workers had experienced domestic violence (DV) at...

A recent study conducted in Canada has identified that one in three workers had experienced domestic violence (DV) at some point in their life. Despite these statistics there was minimal evidence found of employers understanding and taking action to assist victims of DV. The purpose of the study was to...

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Is your customer data safe?

Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and...

Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and privacy considerations. Retailers may be using proprietary solutions or using a 3rd party program to collect and process this information. If a retailer collects this information, they are responsible for its...

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Retail Doctor Group Fit for Business Breakfast

Richard Umbers, CEO of Myer will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive...

Richard Umbers, CEO of Myer will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive discussion on the first year of the New Myer strategy and the future of retailing in Australia. As the retail sector gets disrupted by the likes of Amazon and Uber reshaping...

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Clothes for a Cause – taking training one step further

At the National Retail Association (NRA), we deliver retail training and work experience for students of all ages through...

At the National Retail Association (NRA), we deliver retail training and work experience for students of all ages through our accredited Ready for Retail Program. Retail is a great place to learn transferable skills, however we are taking it one step further. The NRA Training Team noticed that many students,...

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MEMBER ONLY ARTICLE – Australia’s largest and most trusted technology driven retail event Online Retailer Sydney

Aussies are buying up more and more online! According to a recent study, improved trade for small business and...

Aussies are buying up more and more online! According to a recent study, improved trade for small business and exceptional growth in fashion sales helped Australian online retail sales rebound, totalling almost $20 billion in annual spends in the year to May 2016. The latest NAB Online Retail Sales...

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Top 5 Influential Brands Named

Independent market research company, Ipsos has released the Top 5 Most Influential Brands study, based on an online survey...

Independent market research company, Ipsos has released the Top 5 Most Influential Brands study, based on an online survey of over 2,000 Australian adults using the Ipsos panel in late 2015, which highlights the brands that are in the forefront of consumers’ minds. Global tech giants Google, Microsoft, Facebook and Apple...

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What Can Social Bring to the Table for Retailers?

If you haven’t got at least one social media platform that you’re active on, as a retailer, by now,...

If you haven’t got at least one social media platform that you’re active on, as a retailer, by now, then you’re significantly behind the eight ball. And yes – we said active. Just having a Facebook account that you post on every other week with a couple of hundred...

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MEMBER ONLY ARTICLE – Annual Wage Review Increases Wages by 2.4% from 1 July 2016

The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based...

The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based wages by 2.4 percent from 1 July 2016. The uniform percentage increase will particularly benefit female workers as at the higher award classification levels women are often more likely than...

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