RainCheck: the new on-demand shopping experience

RainCheck is a platform that transcends the digital and physical worlds for retail shopping. It allows people to save items...

RainCheck is a platform that transcends the digital and physical worlds for retail shopping. It allows people to save items they discover online and request availability from store associates nearby, creating an on-demand shopping experience. With 90% of people discovering and researching new products online, 90% of transactions in retail still...

Read More

Brick and mortar stores are not dead, just different

By Joanna Arhontis, The New Retail Revolution There is all this talk on the street that traditional brick and mortar...

By Joanna Arhontis, The New Retail Revolution There is all this talk on the street that traditional brick and mortar retail stores are dying with many sadly closing their doors in recent months. It is true that retailers are being hit hard throughout the nation, and indeed across the globe, as...

Read More

Message from the CEO: 2 May 2017

The media’s certainly been abuzz over the past week after retail giant Amazon finally (after months of speculation) confirmed...

The media’s certainly been abuzz over the past week after retail giant Amazon finally (after months of speculation) confirmed it would be expanding onto Australian shores, with a distribution centre tipped to be in Melbourne or Sydney. While many are already heralding the end of the retail world as we...

Read More

New Digital Scorecard rates businesses

All organisations, big and small, need to take advantage of the latest technologies to thrive. The Queensland Government has launched...

All organisations, big and small, need to take advantage of the latest technologies to thrive. The Queensland Government has launched a new tool to help small-to-medium-sized businesses and not-for-profit organisations get better prepared to take advantage of digital technologies. The Digital Scorecard will help businesses identify ways to improve their digital...

Read More

The hacker’s shopping list

Despite growing awareness of cyber-crime and cyber-security, credit card fraud is on the rise in Australia with 19 per...

Despite growing awareness of cyber-crime and cyber-security, credit card fraud is on the rise in Australia with 19 per cent of Australians reporting they have experienced it, the third highest incidence in the world behind the US and Canada. According to the 2016 Norton Cyber Security Insights Report, 13 per...

Read More

November shows strong online sales

The recently released NAB Online Retail Sales Index for November 2016 has shown that Australian consumers splashed around $21.4...

The recently released NAB Online Retail Sales Index for November 2016 has shown that Australian consumers splashed around $21.4 billion over the 12 months from November 2015 to November 2016. As usual, there was a significant boost in original sales for November 2016, due mainly to seasonal factors such as...

Read More

Online sales for takeaway food grow dramatically

According to a report by Quantium, homewares, groceries, media, and fashion continue to dominate total spend of online retail,...

According to a report by Quantium, homewares, groceries, media, and fashion continue to dominate total spend of online retail, but the fastest growth is in takeaway food. Share of spend The top 4 categories - homewares, groceries, media, and fashion - account for 70% of the total amount of online spending...

Read More

NSW dominates share of online spend

When it comes to a state-by-state comparison, total online spending is dominated by the three major Eastern States (NSW,...

When it comes to a state-by-state comparison, total online spending is dominated by the three major Eastern States (NSW, VIC & QLD) at 76%, according to a report commissioned by Quantium. Figures from the Australian Bureau of Statistics suggest that the total online retail spend for each state & territory...

Read More

Domestic online spend dominates

According to a recent report commissioned by Quantium, 81% of all online spending in Australia is domestic. Year-on-year (YoY) growth...

According to a recent report commissioned by Quantium, 81% of all online spending in Australia is domestic. Year-on-year (YoY) growth rates for online spending is currently at 16.9% and this greatly outstrips the growth in international online sales which is only 0.9% YoY. A key factor behind this has been the...

Read More

Growth of online shopping slows

Australians spent a total of $20.1 billion in online retail shopping in the 12 months to June 2016, according...

Australians spent a total of $20.1 billion in online retail shopping in the 12 months to June 2016, according to a new report commissioned by data analysts Quantium. This total is still well below the amount spent on traditional bricks and mortar retail, which came in at $296.9 billion for...

Read More

New portal for reporting retail crime

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry...

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry is that of retail crime and loss prevention. The NRA takes this matter very seriously, and over time has established a very close working relationship with the NSW Police Force to...

Read More

FREE digital training for small businesses

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to...

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to help small businesses to help level the playing field. Officially launched at last week's Australian Chamber Business Leaders Summit, Google has officially launched The Digital Garage in partnership with the Australian Chamber of...

Read More

Australians spending even more time online

New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are...

New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are expected to spend an extra 22 days online this year compared with two years ago. “Most of us are getting online when we open our eyes in the morning and before...

Read More

Are online marketplaces right for you?

Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach,...

Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach, trial new products, and test different regions with lower costs compared to setting up a new storefront. Groupon, eBay, Etsy and Zazzle are just a few examples of third party websites...

Read More

Dark patterns killing your customer experience

Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the...

Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the company at the expense of the customer. Bait & switch, hidden costs, forced continuity and disguised ads are regularly used in businesses across the globe. The use of these sneaky techniques may...

Read More

Increase your profits with Rich Media

Rich Media facilitates a new kind of information delivery or messaging, in the form of digital content. The term “media”...

Rich Media facilitates a new kind of information delivery or messaging, in the form of digital content. The term “media” in “Rich Media” is an abbreviated version of the term “multimedia.” Multimedia goes beyond traditional text (including printed material). The term “rich” in “Rich Media” defines digital content, appropriately suited for...

Read More