One simple question to ask your customers IRL

By Christine Moody, Brand Audits With all the discussion around the growth of online stores and the ongoing challenges with...

By Christine Moody, Brand Audits With all the discussion around the growth of online stores and the ongoing challenges with bricks-and-mortar stores, what every retailer ultimately wants is happy customers. Happy customers leads to both word-of-mouth referrals as well as long-term, repeat customers. Most retailers understand the power of the...

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What’s your top question for Consumers?

Written by Anastasia Lloyd-Wallis, Retail Doctor Group One of the first things I ask retailers when looking at their retail...

Written by Anastasia Lloyd-Wallis, Retail Doctor Group One of the first things I ask retailers when looking at their retail strategy is just how well do they actually know their consumers?  What I can tell you from experience is that not only do they not know them well; the opportunities...

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Share your success story on disability employment and make a difference

Research has shown that the retail industry is one of the most open to hiring people with disability in...

Research has shown that the retail industry is one of the most open to hiring people with disability in Australia when compared to other industries. By sharing stories of success, retailers can use their influence to encourage other businesses to follow suit and create more inclusive, diverse workplaces. The NRA is...

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Do you feel confident handling sales to inbound and local Chinese ?

China has become Australia’s largest market for total spend and visitor nights. As of March 2018, 1,403,600 Chinese visited...

China has become Australia’s largest market for total spend and visitor nights. As of March 2018, 1,403,600 Chinese visited Australia with total spending’s of $10.9 Billion in the twelve month period of 2017, a 13% increase from the previous year. The NRA has recently partnered with AXCEN to help members...

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Making your trade mark, trademarkable!

By Christine Moody, Brand Audits What’s in a brand name? Brand identity is fast becoming one of the most valuable assets...

By Christine Moody, Brand Audits What’s in a brand name? Brand identity is fast becoming one of the most valuable assets for a business. Contemporary asset value (for intangible assets such as brands) is now nearly 85% of the market value of S&P 500 companies, according to an annual survey by...

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Google Shopping – How and Why It’s Worth Every Cent

Looking to find new customers, showcase your products and increase online sales? Two words, Google Shopping. The digital sphere...

Looking to find new customers, showcase your products and increase online sales? Two words, Google Shopping. The digital sphere is more exciting than ever, giving brands endless opportunities to meet their business objectives.  Google Shopping allows for shopping ads to be visible on Google. Once a user searches a product or...

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Leveraging Technology for Franchise Success

Join BDO for a comprehensive summary and overview of transformations shaping the Franchise and retail sector. What will be covered: ...

Join BDO for a comprehensive summary and overview of transformations shaping the Franchise and retail sector. What will be covered: What technology solutions can do for your workforce What you need to do for Single Touch Payroll reporting What practical solutions exist to help you manage the Vulnerable Workers changes...

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Rapid change in retail environment drives first associations partnership

Australia’s two leading retail industry groups have joined forces to help retailers move in response to the rapidly changing...

Australia’s two leading retail industry groups have joined forces to help retailers move in response to the rapidly changing business environment. Australia’s largest and most representative retail industry group, the National Retail Association, and the established business network connecting and supporting online retailers, NORA, have today announced a national-first partnership. The...

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Ready to smash your business goals?

Do you want to be easily found online when people are looking for a business like yours? News Xtend are...

Do you want to be easily found online when people are looking for a business like yours? News Xtend are ready to kick start each individual retailer’s digital marketing - including getting you found on Search engines, starting a conversation on Social media and delivering your message when and where...

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How to get the most out of your digital marketing campaigns

Is your business looking to generate more revenue or leads online? NRA are excited to announce our partnership with News...

Is your business looking to generate more revenue or leads online? NRA are excited to announce our partnership with News Xtend, the digital marketing solutions arm within Australia’s number one media company - News Corp Australia. Is your business looking to generate more revenue or leads online? If you haven’t already,...

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Is your loss prevention strategy simply spying on your staff?

by Brad Culbert, Retail Defender Last week, in the article “Modern Retail and the future of Loss Prevention” I talked about it being...

by Brad Culbert, Retail Defender Last week, in the article “Modern Retail and the future of Loss Prevention” I talked about it being no secret that the world of technology is changing faster than ever, and introduced the concept of a ‘behind the scenes’ technology that we know is uncovering great results for...

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Using today’s Census data to improve your business

With the release of the 2016 Census data expected today, retailers have a significant opportunity to understand the new...

With the release of the 2016 Census data expected today, retailers have a significant opportunity to understand the new Australian consumer. Despite all of the controversy surrounding its collection, the 2016 Census is a treasure trove of valuable information on understanding who our population is today and how has it...

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9 steps to a profitable loyalty program

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll...

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll Loyalty Systems One of the main objectives of a loyalty program is to motivate members to buy more when they are shopping, what is often termed “increase their basket size”. This...

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Stock the pantry to feed those in need

We all know that one workmate who gets ‘hangry’ when it’s nearing lunch time, but for the 2 million...

We all know that one workmate who gets ‘hangry’ when it’s nearing lunch time, but for the 2 million Australians who will seek out food relief this year – half of whom are children - an empty stomach is a way of life. A great number of our members donate...

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Are loyalty programs worth the effort?

There are only two answers to that question – yes and no. For those businesses who are believers, the...

There are only two answers to that question – yes and no. For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by members vs non members (up...

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