New research a wakeup call for retailers when it comes to price strategy

MEDIA RELEASE New research revealed in the Commonwealth Bank’s Retail insights report should act as a wakeup call for retailers...

MEDIA RELEASE New research revealed in the Commonwealth Bank’s Retail insights report should act as a wakeup call for retailers when developing pricing strategies, particularly as the industry heads into the busy Christmas and New Year period. The report demonstrates that there is no one-size-fits all approach when it comes to...

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Free workshop for retail traders

Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries...

Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries it regulates. This program provides an opportunity to gain a greater understanding of trader behaviour and assists with developing strategies to provide education and encourage industry compliance. In 2015-16, programs that targeted...

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Beware of misleading ‘drip pricing’ practices

‘Drip pricing’ is a practice used by some retailers during online purchasing, where a headline price is advertised up-front,...

‘Drip pricing’ is a practice used by some retailers during online purchasing, where a headline price is advertised up-front, but other fees and charges are added throughout the purchasing process. Often the extra fees and charges are unavoidable or are applied in most transactions, making it difficult for consumers...

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