Message from the CEO: 14 November 2017

That time has arrived once again - we are officially in ‘pre-Christmas trade’! As we all know, that can mean...

That time has arrived once again - we are officially in ‘pre-Christmas trade’! As we all know, that can mean frantic attempts keep clothes on hangers rather than change room floors; clearing tried-on footwear again and again and again; helping indecisive gift-buyers find that special something; and the never-ending carols...

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Essential Professional Development Workshops

NRA's National Retail Training + Development Centre offers a range of high quality, customised programs for retailers, designed to increase productivity,...

NRA's National Retail Training + Development Centre offers a range of high quality, customised programs for retailers, designed to increase productivity, revenue, staff retention, customer service and leadership. All of our programs are specifically designed to suit retailers' needs, but also draw on over 80 years' combined experience across multiple fields...

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Inside Retail – Deterring Domestic Violence

In Australia, one in four women has experienced violence from an intimate partner, whilst one woman is killed by...

In Australia, one in four women has experienced violence from an intimate partner, whilst one woman is killed by her male partner every five or six days. The retail industry has one of the largest female workforces in Australia, and is also one of the most gendered industries with almost...

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