"Circular economy" - it's a term that we're all hearing at the moment - from state-wide bag bans to...
"Circular economy" - it's a term that we're all hearing at the moment - from state-wide bag bans to discussions about stewardship and responsibility at a senior management level. The circular economy is an economic, performance-based model which is viewed globally as a new competitive imperative creating cost savings, reducing...
NRA's National Retail Training + Development Centre offers a range of high quality, customised programs for retailers, designed to increase productivity,...
NRA's National Retail Training + Development Centre offers a range of high quality, customised programs for retailers, designed to increase productivity, revenue, staff retention, customer service and leadership. All of our programs are specifically designed to suit retailers' needs, but also draw on over 80 years' combined experience across multiple fields...
Many businesses implement basic training for new employees, however incorporating training and professional development for employees at each stage...
Many businesses implement basic training for new employees, however incorporating training and professional development for employees at each stage of their career have been proven to save companies money. Addressing weaknesses and upskilling employees not only reduces the risk of time wasting mistakes and lost customers, it also encourages higher...
One of the most popular training programs the NRA has been delivering in recent years has been the one...
One of the most popular training programs the NRA has been delivering in recent years has been the one day Customer Service workshop. High staff turnover and a high casual workforce can make suitable professional development programs for retail staff hard to find. This is why over the past year,...
Professional development is a term that makes eyes roll in offices around the world, but it shouldn’t be about...
Professional development is a term that makes eyes roll in offices around the world, but it shouldn’t be about “doing your hours”, it is an opportunity to enhance your knowledge and skills. Whether you are at the top of your field or just starting out, there is always something new...
Happy New Year. I trust you have had a prosperous end to 2015 and a positive start to 2016....
Happy New Year. I trust you have had a prosperous end to 2015 and a positive start to 2016. Anecdotal feedback from members suggests to us that the Christmas and Boxing Day sales periods were generally strong. Based on the November sales data released by the Bureau of Statistics today,...