The relationship between online and physical retail

Written by Brian Walker, CEO and Founder: Retail Doctor Group “Consumers have a different path to purchase. They don’t shop...

Written by Brian Walker, CEO and Founder: Retail Doctor Group “Consumers have a different path to purchase. They don’t shop less than they used to; it is just that the footsteps went online. You have to think differently in how you engage with users.” – Margo Georgiadis Is consumer behaviour changing as...

Read More

What’s your top question for Consumers?

Written by Anastasia Lloyd-Wallis, Retail Doctor Group One of the first things I ask retailers when looking at their retail...

Written by Anastasia Lloyd-Wallis, Retail Doctor Group One of the first things I ask retailers when looking at their retail strategy is just how well do they actually know their consumers?  What I can tell you from experience is that not only do they not know them well; the opportunities...

Read More

Fit for Business Podcast Series

In partnership with the National Retail Association, Retail Doctor Group has created a 7-episode podcast series to boost your business...

In partnership with the National Retail Association, Retail Doctor Group has created a 7-episode podcast series to boost your business fitness! What's it all about? Developed specifically for NRA members, the 'Fit for Business' podcast series works directly with those issues you face every day as part of your business, including staffing, finances, visual...

Read More

Young Retailer & company chaperone to receive New York trip

For the first time ever, the 2017 winner of Young Retailer of the Year and a chaperone from their...

For the first time ever, the 2017 winner of Young Retailer of the Year and a chaperone from their company will receive a seven day trip to New York, valued at over $15,000, sponsored by REST Super and Scentre Group. The trip includes entry into the NRF Big...

Read More

Free Download: Top tips for Christmas

by Retail Doctor GroupSo many retailers are counting on a strong Christmas trading period.Months of planning has gone into...

by Retail Doctor GroupSo many retailers are counting on a strong Christmas trading period.Months of planning has gone into bringing in the right stock and staff and a great deal will be invested in marketing to drive traffic into the store, amongst many other things.So what is happening when...

Read More

Young Retailer starts mentorship

Last week, Brian Walker, CEO & Founder of Retail Doctor Group, met with Luke Parish, this year’s runner up...

Last week, Brian Walker, CEO & Founder of Retail Doctor Group, met with Luke Parish, this year’s runner up for the National Retail Association's Young Retailer of the Year.Luke is the Area Manager for Boating Camping Fishing Ltd (BCF) in NSW West, and his submission in the 2016 Young Retailer of...

Read More

Is this the answer to transforming your retail business?

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the...

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the new year. It's the perfect time to come together as a business, reflect on your achievements from the past 12 months, be inspired by industry thought leaders and set collective...

Read More

How do you implement customer centricity?

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first...

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first year of the New Myer strategy.Like many other ‘fit’ retail strategies today, the ‘New Myer’ strategy, aims to be truly ‘customer centric’, but what does this really mean?Customer centricity has...

Read More

Three lessons for your business

More and more consumers are poised to enter the marketplace in the coming years and businesses will need to be...

More and more consumers are poised to enter the marketplace in the coming years and businesses will need to be ready for a wave of ethically conscious and gender aware shoppers.HSBC’s Future of Consumer Demand report highlights that data indicates 90% of the world’s population will be considered “consumers” by 2020. The...

Read More

Another Australian icon to shut shop

2016 has been a hard year for fashion retailers with many shutting up shop, either by choice or necessity.Australian...

2016 has been a hard year for fashion retailers with many shutting up shop, either by choice or necessity.Australian brand Willow, once estimated to be worth $20 million will be closing down in a month, less than three years after it ousted its founder Kit Willow.The brand has faced...

Read More

Retail Doctor Group Fit for Business Breakfast

Richard Umbers, CEO of Myer will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive...

Richard Umbers, CEO of Myer will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive discussion on the first year of the New Myer strategy and the future of retailing in Australia.As the retail sector gets disrupted by the likes of Amazon and Uber reshaping...

Read More

Internet of Things and retail

“We are all now connected by the internet, like neurons in a giant brain.”– Stephen HawkingOver the June-July period...

“We are all now connected by the internet, like neurons in a giant brain.”– Stephen HawkingOver the June-July period our consumer insights division talked to some of our leading retail CEOs and CIOs regarding their digital capability investments over the next 12 months and on average an increase to the...

Read More

Another Australian icon set to close

Iconic Australian retailer Australian Geographic is set to close down its 67 stores by early 2017.Melbourne’s Myer family have...

Iconic Australian retailer Australian Geographic is set to close down its 67 stores by early 2017.Melbourne’s Myer family have owned the company since 2007 but has decided to exit the venture and has so far been unsuccessful in finding a buyer.Running at a loss of over $3 million in...

Read More

Is it time to examine your retail “fitness”?

Christmas is coming. Is your businesses ready to make the most of the peak sales season?Having a strong understanding...

Christmas is coming. Is your businesses ready to make the most of the peak sales season?Having a strong understanding of your business and more specifically cash flow, is vital to the longevity of your brand. With many retailers large and small closing their doors in the past 12 months,...

Read More

Will this be your strongest financial year?

As we reach the beginning of the new financial year, many leading retailers are facing the challenge of keeping...

As we reach the beginning of the new financial year, many leading retailers are facing the challenge of keeping their teams inspired, aligned and on the right track to sustainable profitability.Brian Walker has worked with leading Australian and international retailers such as Telstra, Kookai, Woolworths and Metcash to overcome...

Read More

MEMBER ONLY ARTICLE – Retail Doctor Group free member consultation

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail...

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail consultancy with expertise in insights, strategy and implementation.Since its inception in 2005 by Brian Walker, they have worked with over 600 retailers, retail service providers, shopping centres, manufacturers and not-for-profit...

Read More