Empty suburban Brisbane shopfronts to be filled

As Brisbane recovers from COVID lockdown the Brisbane City Council is bringing the suburbs back to life by encouraging...

As Brisbane recovers from COVID lockdown the Brisbane City Council is bringing the suburbs back to life by encouraging pop-up use of empty suburban shopfronts. Suburban Shopfront Activation is an innovative pilot program that encourages property owners with vacant premises in Brisbane suburbs to provide temporary use of their spaces...

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Retail’s best and brightest unveiled at the National Retail Awards 2020

After a year of unprecedented challenges the National Retail Association (NRA) has unveiled Australian retail’s best and brightest across...

After a year of unprecedented challenges the National Retail Association (NRA) has unveiled Australian retail’s best and brightest across an array of categories at a landmark online awards ceremony. The virtual format, attended by retailers from across the country, included various speakers from across the industry with the Minister for...

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How COVID-19 is changing Australians’ consumption behaviour: Local area marketing becoming a must among brands and retailers

As in most parts of the world, daily life for Australians has changed in ways that are unthinkable several...

As in most parts of the world, daily life for Australians has changed in ways that are unthinkable several months ago. While the consumption behaviour of Australians has already been evolving at great speed even before the COVID-19 pandemic, changes are now playing out faster than anyone imagined. These...

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Retail Smarts Podcast | Face masks and #BunningsKaren with HygiMed

Welcome to Episode 6 of the Retail Smarts Podcast. National Retail Association CEO Dominique Lamb discusses the requirements to...

Welcome to Episode 6 of the Retail Smarts Podcast. National Retail Association CEO Dominique Lamb discusses the requirements to wear face masks in Victoria - so what mask should you choose? Dean Templeman and Julie Bebbington from HygiMed talk all things face masks, sanitisation, supply chain and PPE in...

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Landmark report details wellbeing concerns for retail workers during COVID-19

The National Retail Association (NRA) has today released a landmark report detailing the health and wellbeing struggles of Australia’s...

The National Retail Association (NRA) has today released a landmark report detailing the health and wellbeing struggles of Australia’s second largest workforce as they battle COVID-19. Australia’s 1.5 million retail workers have been at the frontline of the COVID-19 pandemic, weathering increased risk, stress and abuse. NRA CEO Dominique Lamb said...

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Innovating Retail in a Time of Change

Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now...

Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now happening much faster and in more ways than ever before. As we return back to the “new normal”, retail is still guided by fact that the customer is always right....

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Choosing The Right Type of Masks For Retail Staff

There are different types of masks available on the market for protection against the spread of COVID-19. Understandably, selecting...

There are different types of masks available on the market for protection against the spread of COVID-19. Understandably, selecting the right mask is new to most retailers, so this article aims to educate you before you buy.   In the medical industry, masks are categorised into different levels, which indicate which...

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$1 billion COVID March hit means retail can’t absorb further costs

The National Retail Association (NRA) has stated that due to a $1 billion March hit to retail the Fair...

The National Retail Association (NRA) has stated that due to a $1 billion March hit to retail the Fair Work Commission (FWC) should not impose further costs on the sector and maintain the current minimum wage level. In its Annual Wage Review Submission in reply the NRA cited the devastating...

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Retailers welcome Coronavirus payroll tax relief

The National Retail Association has today welcomed the announcement by the Queensland State Government to provide payroll tax relief...

The National Retail Association has today welcomed the announcement by the Queensland State Government to provide payroll tax relief to businesses impacted by the Coronavirus outbreak. Under the measure, small and medium businesses throughout Queensland with a wage bill up to $6.5 million may be eligible to defer their payroll...

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Message from the CEO: 18 February 2020

As you all know only too well, Australian retail is currently confronting an unprecedented set of challenges. The full...

As you all know only too well, Australian retail is currently confronting an unprecedented set of challenges. The full impact from the recent outbreak of the Coronavirus is yet to be felt and it follows a summer of devastating drought and bushfires, as well as a flat economy more...

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Message from the CEO: 11 February 2020

Last week the Australian Bureau of Statistics (ABS) released its retail trade report for December 2019 and the results...

Last week the Australian Bureau of Statistics (ABS) released its retail trade report for December 2019 and the results were rather mixed. Although a drop in turnover of 0.5 per cent (seasonally adjusted) certainly does not sound ideal, the figure needs to put into a broader context. Given the...

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Olympics will bring gold for Queensland retailers

The National Retail Association (NRA) has today thrown its support behind South East Queensland’s bid for the 2032 Olympics...

The National Retail Association (NRA) has today thrown its support behind South East Queensland’s bid for the 2032 Olympics and Paralympics, saying hosting the Games would be a windfall for retail businesses and jobs. NRA CEO Dominique Lamb said the Games would provide a massive boost to the state’s business...

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October figures show retail continues to face challenges

The National Retail Association (NRA) has said that today’s Australian Bureau of Statistics (ABS) retail trade figures for October...

The National Retail Association (NRA) has said that today’s Australian Bureau of Statistics (ABS) retail trade figures for October prove that retail continues to face challenges even as we enter the busy Christmas period. According to the ABS figures, retail remained unchanged in October at 0.0 per cent seasonally adjusted. There...

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Message from the CEO: 26 November 2019

Australians are set to spend more than $50 billion throughout the 2019 Christmas trade period, according to the NRA’s...

Australians are set to spend more than $50 billion throughout the 2019 Christmas trade period, according to the NRA’s Christmas forecasts that we released last week. It has been a trying year for retail and the busy holiday season could not have come quick enough. Throughout 2019 consumers have remained...

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The power of two: How Traditional and Digital Marketing Can Work Together for your Business

Rapid developments in technology have caused retail businesses (whether enterprise, SME, or startup) to adapt. Today’s market is more...

Rapid developments in technology have caused retail businesses (whether enterprise, SME, or startup) to adapt. Today’s market is more competitive, making it crucial for brands and companies to step up and keep pace with all the changes. As retailers, we bet that you've asked yourself — “Should I stick...

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Click-and-Mortar: A Guide on Taking Your Retail Business Online

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that...

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that burst of emotional gratification once a purchase is made. But taking your retail business online offers opportunities, too. And with the rise of mobile e-commerce, traditional ways of doing business...

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