If you’re part of a small business in Queensland, it’s a good time to purchase software and get the...
If you’re part of a small business in Queensland, it’s a good time to purchase software and get the training you need to use it. Until 9 December, the Queensland Government is offering small businesses matched funding of up to $10,000 for hardware, software and services as part of its...
The Federal Government’s proposed industrial relations changes go before the Senate this week – the culmination of a long-running...
The Federal Government’s proposed industrial relations changes go before the Senate this week – the culmination of a long-running (and distracting) national debate which has included the double dissolution election in July. Unrest on building sites may seem a long way from the issues that affect NRA members and other...
Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach,...
Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach, trial new products, and test different regions with lower costs compared to setting up a new storefront. Groupon, eBay, Etsy and Zazzle are just a few examples of third party websites...
Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be...
Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be missing out. Mobile commerce relates to the use of wireless handheld devices such as mobile phones and tablets to perform transactions. This includes everyday banking, consumer purchases, money transfers, mobile ticketing,...
Deloitte Australia has released their first volume in their Retail Trends series which will explore trends and issues in...
Deloitte Australia has released their first volume in their Retail Trends series which will explore trends and issues in retail. The ‘Technology in Retail: from centre stage to supporting player’ report covers issues facing Australian retailers including predictions, disruptions, trends, consumer desires, customer experience and the state of omnichannel retailing. David...
Recruiting in the retail landscape is vastly different from BI (before internet) days. When considering taking on new employees,...
Recruiting in the retail landscape is vastly different from BI (before internet) days. When considering taking on new employees, retailers must evaluate the technological capabilities of a candidate as well as their ability to deliver a great customer experience. Customer experience has extended from in-store sales service to online customer...
Not one to be outdone by Apple, technology giant Google has launched Android Pay in Australia. Google’s contactless smartphone payment...
Not one to be outdone by Apple, technology giant Google has launched Android Pay in Australia. Google’s contactless smartphone payment system is similar to the Apple Pay system released in Australia eight months ago. Using the same basic technology and similar security as Apple, Google’s Android Pay stands out as the...
As a standalone metric, without any context, Ecommerce Conversion Rate means very little. Yet it’s probably the one metric...
As a standalone metric, without any context, Ecommerce Conversion Rate means very little. Yet it’s probably the one metric every Ecommerce manager looks at, analyses, reports on and potentially even loses sleep over! Let’s take a look at a hypothetical example. Consider 100 people came to your site but only one...
It’s an exciting time to be alive! Technology is moving into every region of our lives like never before....
It’s an exciting time to be alive! Technology is moving into every region of our lives like never before. People are out strolling the streets catching Pikachus with Pokemon Go, the biggest ever augmented reality app, and if you don’t have a VR headset to snap your Samsung Galaxy...
Aussies are buying up more and more online! According to a recent study, improved trade for small business and...
Aussies are buying up more and more online! According to a recent study, improved trade for small business and exceptional growth in fashion sales helped Australian online retail sales rebound, totalling almost $20 billion in annual spends in the year to May 2016. The latest NAB Online Retail Sales...
Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software,...
Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software, payment gateways and CRM systems being launched every month, how do you, as a retailer, ensure you are using the best retail management solutions for your business? Our partners at iVend...
The convergence of online and in-store retailing is happening at a rapid pace. This coming together goes beyond product or...
The convergence of online and in-store retailing is happening at a rapid pace. This coming together goes beyond product or place but in expectation. A recent survey showed that 63% of Australians and 72% of New Zealanders believe the service they get in-store is more personal than online. On the other...
Retailers are investing more than ever before in their digital retail offer, but do they truly consider the reason...
Retailers are investing more than ever before in their digital retail offer, but do they truly consider the reason for bringing digital aspects into their store, or are they simply following the trend? So, as a small retailer how do you compete? Last month in collaboration with our partner’s at Retail...
With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery...
With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery greater return on marketing investment (ROMI). Confused by the complex landscape of marketing technology? ADMA’s Techmix is a new, vendor-neutral event to help marketers understand the plethora of marketing technologies now available...
Taxation, employment, economic stability – they’re terms that get thrown about a great deal during a federal election campaign....
Taxation, employment, economic stability – they’re terms that get thrown about a great deal during a federal election campaign. But while they aren’t the most exciting concepts for the average voter, their long-term effects for retailers are profound. The GST Low Value Threshold (LVT) on imports under $1000 for example,...
Innovation is the hot topic on everybody’s lips. From investors to start-ups to politicians, everybody is looking towards the...
Innovation is the hot topic on everybody’s lips. From investors to start-ups to politicians, everybody is looking towards the future for improvements on current ideas or new ideas and technologies that can shape the way we live. Unfortunately many “higher-ups” who talk the talk, seem to disconnect when it comes...