Customer Experience

As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social hubs’ on an omni-channel purchase journey; store staff are one of a retailer’s most powerful weapons.

Not only do they help build genuine human to human relationships with your customers, but our research tells us that engaged, motivated staff deliver an average 20 per cent higher sales and margin improvement to the fitness of a business.

Join Retail Doctor Group and the National Retail Association on Wednesday 1st June 2016 at 13:00 EST in their next Digital Business Kit interactive webinar to explore how to train your team to be your greatest investment.

This webinar is built by retailers for retailers, so submit your own questions or real life scenarios when you register to be discussed LIVE in the webinar!

To register for this webinar, please click here (and don’t forget to submit your questions or scenarios!)