There’s one common expectation among shoppers – that the products they purchase are safe and suitable to use.

Unfortunately, unsafe products cause two deaths and 145 injuries in Australia every single day.

This includes children swallowing button batteries or climbing furniture that topples over on them, clothing and electronics catching fire, and contaminated food and medicine making people sick.

As retailers, ensuring that we are compliant with Australia’s system of mandatory and voluntary product safety standards is a necessary but often complex task. For each of the 15,000 types of products currently sold by Australian retailers, there are multiple brands, and these constantly evolve according to new fashions, styles and technology.

Technical standards and product safety is an important duty of care for retailers, yet it amounts to volumes of specialised information to absorb and apply. The National Retail Association understands the risks and works with retailers to make product safety a clear and practical priority.

Technical Standards Committee

The NRA Technical Standards Committee (NRA-TSC) brings together quality assurance and product compliance specialists from multiple retail categories to discuss challenges and solutions in terms of product safety and compliance.

This group provides an opportunity for retailers to:

  • Keep up to date with changes in the technical standards applying to your products
  • Learn from your peers in other Australian retail chains and stores about problems and solutions
  • Contribute to and formulate national policy and standards as a Standards Australia nominating committee
  • Engage in the dialogue between the retail sector and government and regulators about the issues concerning your business
  • Attend presentations on topical issues from guest speakers from industry, regulators and suppliers
  • Network with other product safety professionals and specialists in your field of expertise

Contact our team

David Stout

David Stout

Director Policy National Retail Association
David is a highly-respected senior executive across a wide range of retail sectors including corporate affairs, operations, customer insights, finance, procurement, risk and regulation, stakeholder engagement, community and supply chain.  He is favourably regarded as a bipartisan and ethical operative in best practice across retail and corporate industry, regional and urban councils, local and state governments, and is currently involved in multiple advisory groups / committees.
Ebony Johnson

Ebony Johnson

Project Manager, Policy National Retail Association
As Project Manager in the Policy team, Ebony brings a strong background across the retail and hospitality sectors in project management, stakeholder relations, marketing, events and communications. Ebony provides project management expertise to multiple projects, including NRA’s bag ban programs, sustainability, product safety, retail crime and committees.