The National Retail Association is a leader in the area of trading hours reform and we continue to work with governments in numerous states to achieve an appropriate balance between the needs of shoppers, workers, small businesses, large retailers and shopping centres.

Since existing trading hours regime came into place, the Australian retail landscape has changed dramatically, and consumers now have different expectations of when and how they will be able to shop. They also have greater choice than ever before, including the ability to shop from the comfort of their own lounge room or kitchen table.

The NRA believes the time has come to bring trading hours regulations into the 21st century, and to ensure that it continues to meet the needs of businesses, customers and employees in our fast-changing world. The NRA believes that this must occur in order to ensure that:

  • business owners are not unreasonably restrained from being able to trade;
  • customers are not unreasonably restrained in being able to shop as they want to;
  • population growth can be catered for; and
  • retailers are able to rise to the challenges of digital disruption and globalisation.

State/territory trading hours

Each state and territory applies different trading hour restrictions on retailers, particularly on “non-exempt” stores.

Click on the links below to see the definitions and legislation which apply in your area.

ACT      NSW      NT      QLD      SA      TAS      VIC      WA

Public holiday trading hours

Each state and territory has different allowed trading hours on public holidays and seasonal periods. These affect when stores can trade:

  • on and around Easter
  • on and around Christmas & Boxing Day
  • on and around New Years Eve
  • on state or federal public holidays, such as Anzac Day




List of public holidays 2019 > 
Christmas / New Year 2019 Trading Hours Factsheet >
Submission: Response to Christmas Eve Part-Day Public Holiday Proposal (2 September 2019) >

Special event applications

In some cases, retailers can apply for permission to trade longer hours during local festivals or significant events.

The NRA has assisted multiple retailers with these applications, most recently achieving extended trading hours for retailers for:

  • Commonwealth Games
  • Mt Isa Rodeo
  • local shows & festivals in Chinchilla and Ayr

Contact our team if you are currently prohibited from trading certain hours, and would like to find out more about applying for extended trading hours.

Contact our team

David Stout

David Stout

Director Policy National Retail Association
David is a highly-respected senior executive across a wide range of retail sectors including corporate affairs, operations, customer insights, finance, procurement, risk and regulation, stakeholder engagement, community and supply chain.  He is favourably regarded as a bipartisan and ethical operative in best practice across retail and corporate industry, regional and urban councils, local and state governments, and is currently involved in multiple advisory groups / committees.
Ebony Johnson

Ebony Johnson

Project Manager, Policy National Retail Association
As Project Manager in the Policy team, Ebony brings a strong background across the retail and hospitality sectors in project management, stakeholder relations, marketing, events and communications. Ebony provides project management expertise to multiple projects, including NRA’s bag ban programs, sustainability, product safety, retail crime and committees.

Meeting consumer demand

with fair trading hour laws